07/11/2025 updated
100 % available
Customer Support Specialist with Pharmacy Background
talkha, Egypt
Worldwide
Pharm D program, Mansoura UniversityServicio al ClienteLiveChatTypingBrandingCustomer SupportZendesk
Customer Support Specialist | Chat & Email and Calls Support | Reliable & Professional
I’m a dedicated Customer Support Specialist with experience providing efficient, friendly, and solution-focused support through live chat and email. I help businesses deliver excellent customer service by responding quickly, solving issues clearly, and maintaining a calm, professional tone — even under pressure.
I’m skilled in tools like Zendesk with strong communication, fast typing, and great attention to detail. Whether it’s answering product questions, resolving problems, or handling complaints, I aim to create positive experiences that reflect your brand.
I’m comfortable working remotely, adaptable to different systems, and always focused on helping your customers feel supported and satisfied.
I’m a dedicated Customer Support Specialist with experience providing efficient, friendly, and solution-focused support through live chat and email. I help businesses deliver excellent customer service by responding quickly, solving issues clearly, and maintaining a calm, professional tone — even under pressure.
I’m skilled in tools like Zendesk with strong communication, fast typing, and great attention to detail. Whether it’s answering product questions, resolving problems, or handling complaints, I aim to create positive experiences that reflect your brand.
I’m comfortable working remotely, adaptable to different systems, and always focused on helping your customers feel supported and satisfied.
Languages
ArabicNative speakerEnglishFluent
Project history
Handled customer support through calls and emails for an Australian account.
Worked in telesales for a medical account focused on the USA market, based in Maadi, Egypt.