IT Backup and Recovery Engineer
General Motors Ireland Limited
Keywords
Microsoft Azure
Backup Devices
Unix
Hyper-V
Vmware
Active Directory
IBM AIX
Symantec Backup Exec
Remote Backup Services
Boost (C++ Libraries)
Skills
Veeam, Commvault, Netbackup, 3PAR, Active Directory, Backup storage, backups, Backup software, Boost, Centos, Client Server, cloud service, Commvault, network components, Disaster Recovery, EMC Networker, XP, Firewall, Norton Ghost, HP Data Protector, HP Service Manager, HyperV, Hyper-V, AIX, Linux, AZURE cloud, AZURE, Microsoft Azure, Exchange Server, office, SQL server, SharePoint, Windows, WIN NT, NetApp, NetBackup, secure network, Network Services, Networking basics, NOVELL, Oracle, RedHat, cloud backup, SAP, SQL, SuSe, scripting, Server administration, CIFS, Solaris, storage technologies, BackupExec, tape libraries, Ubuntu, UNIX administration, Unix, linux shell, vCenter, Virtual Desktop, VPN, virtual tape, Vmware, VM Ware, Windows powershell
Project history
01/2015
-
01/2017
* Client Server Backup / Recovery
* Networker, Avamar, BackupExec - configuration and management,
* Unix/linux shell scripting, Windows powershell scripting
* Backup hardware (VTL, Applicance, Tape)
* Server administration: Windows, Linux, Unix
* EMC Networker Integration with Data Domain (Boost/CIFS)
* EMC Networker staging
* Linux/Solaris client level configuration for backups
* Vmware guest level and image level backup
* Firewall and VPN administration for backup
* Exchange, SQL, Oracle, SharePoint configuration for backup
* DPA installation and administration
* Cloning for Disaster Recovery
* Networker, Avamar, BackupExec - configuration and management,
* Unix/linux shell scripting, Windows powershell scripting
* Backup hardware (VTL, Applicance, Tape)
* Server administration: Windows, Linux, Unix
* EMC Networker Integration with Data Domain (Boost/CIFS)
* EMC Networker staging
* Linux/Solaris client level configuration for backups
* Vmware guest level and image level backup
* Firewall and VPN administration for backup
* Exchange, SQL, Oracle, SharePoint configuration for backup
* DPA installation and administration
* Cloning for Disaster Recovery
01/2012
-
12/2014
Sr. IT Service Manager
AT&T Global Network Services
* Serve as first point of contact for problem resolution and escalations for NetBAckup, TSM, TWS
and Avamar
* Interface with 3rd tier organizations on enterprise backup issues & solutions
* Oversight for vendor personnel, including access, metrics, ticket review, time recording, reports
* Leading projects within the team for Future Mode of Operations, including writing documentation
training
* represent the team on projects that involve Event Management (projects would/could include
standardization of best practices, document repository, developing metrics, automation)
* Prepare supporting documentation and/or reports on issues or requests
* 2nd tier support of secure network clients on NetBackup
* Develop best practices, policies and standards
* Serve as first point of contact from vendor on problems/issues in the NetBackup environment
* Identify areas of improvement, additional training opportunities, or gaps in team knowledge
and Avamar
* Interface with 3rd tier organizations on enterprise backup issues & solutions
* Oversight for vendor personnel, including access, metrics, ticket review, time recording, reports
* Leading projects within the team for Future Mode of Operations, including writing documentation
training
* represent the team on projects that involve Event Management (projects would/could include
standardization of best practices, document repository, developing metrics, automation)
* Prepare supporting documentation and/or reports on issues or requests
* 2nd tier support of secure network clients on NetBackup
* Develop best practices, policies and standards
* Serve as first point of contact from vendor on problems/issues in the NetBackup environment
* Identify areas of improvement, additional training opportunities, or gaps in team knowledge
01/2008
-
01/2012
Backup delivery lead
HP Slovensko s.r.o.
* Leading of cloud servicing project (backup), ownership from Germany, planing, mantaining,
servicing
* Leading of deep technical suport subteam for backup cloud service (3 people)
* Configuration and maintenance of server backups (more than 1500 boxes)
* Configuration and maintenance of ESL tape libraries
* Configuration and maintenance of VLS libraries
* Installing and Configuring HP Data Protector Backup software
* Adjust network components and settings for the requirements of the successful backup
* Doing proposals and requirements to SAN configuration and settings
* Periodic upgrades of new software releases (including possible document conversions)
* Proactively identifying possible issues through operational monitoring and checking of all
applications, hardware
* Creating Media Pools with data cartridge like daily, weekly and monthly
* Creating Backup Policies like daily, weekly and monthly with protection period
* Integrating SQL server, Exchange Server, ORACLE, SAP, VMware Environment with Data
Protector for Backup
* Supporting backup for clustered solutions
* Scheduling the backup jobs as per customer requirement
* Backup reporting
* Media management, capacity planing
* Investigation and resolution of all Incidents
* Provide management information and recommendations for service improvement
* Duty Manager or nominated third line on-call support staff
servicing
* Leading of deep technical suport subteam for backup cloud service (3 people)
* Configuration and maintenance of server backups (more than 1500 boxes)
* Configuration and maintenance of ESL tape libraries
* Configuration and maintenance of VLS libraries
* Installing and Configuring HP Data Protector Backup software
* Adjust network components and settings for the requirements of the successful backup
* Doing proposals and requirements to SAN configuration and settings
* Periodic upgrades of new software releases (including possible document conversions)
* Proactively identifying possible issues through operational monitoring and checking of all
applications, hardware
* Creating Media Pools with data cartridge like daily, weekly and monthly
* Creating Backup Policies like daily, weekly and monthly with protection period
* Integrating SQL server, Exchange Server, ORACLE, SAP, VMware Environment with Data
Protector for Backup
* Supporting backup for clustered solutions
* Scheduling the backup jobs as per customer requirement
* Backup reporting
* Media management, capacity planing
* Investigation and resolution of all Incidents
* Provide management information and recommendations for service improvement
* Duty Manager or nominated third line on-call support staff
01/2006
-
12/2007
Backup delivery manager
HP Slovensko s.r.o.
* Leading of level 1 and level 2 backup teams (about 20-25 people)
* Responsibility for the quality of work
* Appraisal of the people in the teams
* Monthly measurement of work and results
* Installing and Configuring HP Data Protector Backup software Adjust network components and
settings for the requirements of the successful backup
* Doing proposals and requirements to SAN configuration and settings
* Creating Media Pools with data cartridge like daily, weekly and monthly
* Creating Backup Policies like daily, weekly and monthly with protection period
* Media management, capacity planing,
* Integrating SQL server, Exchange Server, ORACLE, SAP, VMware Environment with Data
Protector for Backup
* Supporting backup for clustered solutions
* Scheduling the backup jobs as per customer requirement
* Investigation, resolution and escalation of all Incidents
* Provide management information and recommendations for service improvement
* Duty Manager or nominated third line on-call support staff
* Responsibility for the quality of work
* Appraisal of the people in the teams
* Monthly measurement of work and results
* Installing and Configuring HP Data Protector Backup software Adjust network components and
settings for the requirements of the successful backup
* Doing proposals and requirements to SAN configuration and settings
* Creating Media Pools with data cartridge like daily, weekly and monthly
* Creating Backup Policies like daily, weekly and monthly with protection period
* Media management, capacity planing,
* Integrating SQL server, Exchange Server, ORACLE, SAP, VMware Environment with Data
Protector for Backup
* Supporting backup for clustered solutions
* Scheduling the backup jobs as per customer requirement
* Investigation, resolution and escalation of all Incidents
* Provide management information and recommendations for service improvement
* Duty Manager or nominated third line on-call support staff
01/2004
-
01/2006
2nd line support engineer
SOITRON s.r.o.
* Remote system administration (WINDOWS)
* Incident handling, Investigation, resolution and escalation of all Incidents
* Administration of server backups and resolution of the issues (HP Data Protector)
* Troubleshooting the problems for this backup application
* Incident handling, Investigation, resolution and escalation of all Incidents
* Administration of server backups and resolution of the issues (HP Data Protector)
* Troubleshooting the problems for this backup application
01/1998
-
01/1999
IT and user support
Česmad Slovakia
* Administration of the company systems and network (NOVELL)
* Installtion of workstations, printers and other HW
* User support
* Investigation, resolution and escalation of all Incidents at the users' desktop
* Installation and replacement of hardware equipment and software in the user's office
* Installation of standard PC configurations (modified configurations, disk-crashes, viruses, etc)
* On-demand installation of additional software
* Installtion of workstations, printers and other HW
* User support
* Investigation, resolution and escalation of all Incidents at the users' desktop
* Installation and replacement of hardware equipment and software in the user's office
* Installation of standard PC configurations (modified configurations, disk-crashes, viruses, etc)
* On-demand installation of additional software
01/1996
-
01/1997
IT and user support
RENO 2000, spol s r.o.
* Administration of the company systems and network (NOVELL)
* Installtion of workstations, printers and other HW
* User support
* Handling of the exchange list
* Installtion of workstations, printers and other HW
* User support
* Handling of the exchange list
Certifications
ITIL Foundation V3
HP
2010
HP Data protector
HP
2009
Microsoft certified system engineer
Microsoft
2009
Local Availability
Open to travel worldwide
