08/03/2025 updated

**** ******** ****
100 % available

Virtual Assistant with Healthcare and Customer Service Experience

Manila, Philippines
Only remote
Currently studying at Manila Business College
Manila, Philippines
Only remote
Currently studying at Manila Business College

Profile attachments

Marivel_VA_CV_2025.pdf

Calendar ManagementTechnical SupportMedical Billing and CodingBusiness PlanningServicio al ClienteCollaborative SoftwaresData EntryGraphic DesignHealth CareFile OrganizationSchedulingSearch (Computer Science)Demonstration Skills
Data Entry & Organization
Data entry, file organization, and member data updates with attention to detail and accuracy.

Healthcare Billing Support
Knowledge in handling healthcare billing, pharmacy coordination, and customer inquiries.

Digital Tools Proficiency
Proficient with Google Workspace, Zoom, online collaboration tools, and Canva for creating presentations.

Email & Calendar Management
Efficient management of emails and calendars for scheduling and organization.

Research & Documentation
Conducting internet research for projects, business plans, and creating documentation.

Graphic Design
Design of slides and simple graphics using Canva for school presentations.

Technical Support
Provision of technical support with clear communication to resolve customer issues.
 

Experience

Professional experience0 - 5 years
Freelancer since2024

Languages

EnglishGood

Project history

Student Support

Freelance
Creating PowerPoint presentations and reports for classmates, conducting internet research for projects and business plans, designing slides and graphics using Canva for school presentations.

Customer Service Representative

Startek Philippines
Handled customer inquiries and billing concerns professionally, resolved issues efficiently ensuring customer satisfaction, provided technical support and clear communication.

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