Keywords
Project Management
Automation
Business Processes
Digitization
Software Engineering
Innovation
Testing (Software)
Agile Methodology
Architecture
Customer Relationship Management
Skills
Hello! I am an accomplished Technical Project Manager with a rich history of driving innovation and excellence in software development. With a diverse skill set encompassing software and database architecture, wide exposure to various industries and business operations, meticulous software requirements specifications, and adept agile project management, I am well-equipped to lead your projects to success. My project management operation includes the following:
- Ensuring all stakeholder requirements are complete and signed off before commencing the project
- Assessing and managing the project team (both local and remote)
- Setting up project management tools, automation and dashboard to ease project tracking and monitoring
- Leading daily stand-ups with the development team
- Leading retrospective meetings with stakeholders
- Ensuring milestones are met, compliant with stakeholder requirements, and signed off by stakeholders
- Coordinating test cases with the software QA team
- Ensuring system configurations are properly configured for production deployment
- Ensuring completeness of production deployment and signed off by stakeholders
- Digital transformation for 1,400 F&B outlets across Malaysia during the COVID-19 outbreak to ensure minimal to zero disruptions in business operations by implementing contact tracing and improving alternative sales channels
- Enterprise application for theme park operations with online ticketing, retail and F&B POS, CRM, equipment leasing, product management, inventory management, multi-channel online payments and integrations to various third-party hardware systems
- High availability ticketing platform for theatres
- I was managing a group of technical consultants to government and semi-government agencies in executing a digital transformation project from legacy systems to up-to-date software, hardware, electronic documents, and infrastructure integrations.
- Establishment of PMO with tools and automation for an RPA software company in Abu Dhabi.
Project history
Local Availability
Only available in these countries:
Malaysia