06/12/2025 updated
100 % available
Administrative Virtual Assistant
Nairobi, Kenya Virtual Assistant Certification, VA certified (2023)
Promotional MerchandiseData AnalysisAsanaAutomationCustomer Relationship ManagementDirect MarketingRecords ManagementEvent ManagementGoogle CalendarProject ManagementMedia StrategyStakeholder ManagementTarget Market SelectionTravel PlanningSchedulingCustomer SupportTracking SystemsData ManagementMailchimp
Email Marketing
Email campaign creation and management using Mailchimp and Benchmark with proven results of 42% open rates and 18% CTR.
CRM & Customer Support
Customer support automation and management with experience developing autoresponder systems that reduced response times by 60%.
Data Management & Analysis
Data entry, organization, and analysis with 99% accuracy rate across 200+ product listings and 100+ customer records.
Calendar Organization & Scheduling
Management of Google Calendar for team meetings, client appointments, and scheduling coordination across multiple stakeholders.
Project Management Tools
Proficiency with Asana task boards, Google Sheets tracking systems, and file management solutions for team coordination.
Social Media Strategy
Content planning and target audience analysis with experience creating content calendars and promotional materials optimized for engagement.
Event & Travel Planning
Coordination of business trips, conferences, and events including venue selection, budget management, and logistics handling.
Email campaign creation and management using Mailchimp and Benchmark with proven results of 42% open rates and 18% CTR.
CRM & Customer Support
Customer support automation and management with experience developing autoresponder systems that reduced response times by 60%.
Data Management & Analysis
Data entry, organization, and analysis with 99% accuracy rate across 200+ product listings and 100+ customer records.
Calendar Organization & Scheduling
Management of Google Calendar for team meetings, client appointments, and scheduling coordination across multiple stakeholders.
Project Management Tools
Proficiency with Asana task boards, Google Sheets tracking systems, and file management solutions for team coordination.
Social Media Strategy
Content planning and target audience analysis with experience creating content calendars and promotional materials optimized for engagement.
Event & Travel Planning
Coordination of business trips, conferences, and events including venue selection, budget management, and logistics handling.
Languages
EnglishFluent
Project history
Designed and launched email campaigns, created branded newsletters, developed customer support autoresponder systems, and maintained 100% resolution rate for customer inquiries.
Researched venues, drafted budget, coordinated logistics with vendors, designed branded materials, and developed event agenda including contacting speakers and panelists.
Analyzed industry reports, identified key AI trends, designed infographics, and set up tracking systems for industry developments.
Portfolio
