Gerente de Projetos de TI com experiência em implementação e integração de sistemas

Project Management Experience in IT project management, using methodologies such as ITIL and Scrum. Knowledge of tools such as Jira, Trello, Monday, ClickUp and MIRO.
Systems Implementation Specialization in implementation and integration of data management systems, CRM, BI and chatbots. Experience with ERPs such as SAP, TOTVS and Oracle. Data and Business Analysis Advanced Excel skills and creation of Dashboards. Ability to perform data and business analysis to make informed decisions.
Certifications Certified as Scrum Foundation Professional. Advanced knowledge of ITIL and Excel. Customer Management Experience in customer interactions, portfolio management and implementation of solutions such as Go Lives and HyperCare. Specific Technologies Familiarity with CRM Salesforce, BI, callbox, Voll and SplitC. Experience in the financial and investment sectors.