11/23/2023 updated
100 % available
Online Casino Manager, Founder & Director, Business Development Manager
Sliema, Malta
Worldwide
Göthe Universität FrankfurtHTMLAdobe PhotoshopAdvertising CampaignsAffiliate MarketingData AnalysisAtlassian JiraLatinBusiness DevelopmentCustomer Relationship ManagementBusiness PlanningCustomer SatisfactionCustomer Communications ManagementWeb DevelopmentEconomic GrowthPerformance Management
- Affiliate Management: Proficiency in managing and scaling affiliate programs within the iGaming vertical. Experience with affiliate marketing platforms like Netrefer, Income Access, and MyAffiliates.
- Client Relationship Management (CRM): Expertise in utilizing CRM tools to streamline customer relations and sales processes. Demonstrated ability to improve customer satisfaction and retention through proactive engagement and issue resolution.
- Business Strategy and Operations: Adept at developing business strategies that drive growth and profitability. Proven record in overseeing casino operations, and effectively reducing operational costs while enhancing revenue.
- Marketing Strategy and Implementation: Skilled in crafting and executing marketing campaigns tailored to client needs, resulting in improved campaign performance and client ROI.
- Cross-Functional Team Leadership: Experience coordinating with diverse teams to achieve business objectives, fostering an environment of collaboration and efficiency.
- Data Analysis and Optimization: Utilizing data to inform decision-making and to identify trends for business optimization. Competence in implementing data-driven optimizations to boost key performance metrics.
- Financial Acumen: Demonstrated capability in achieving impressive revenue figures, managing budgets, and identifying and capitalizing on market opportunities.
- Market Expansion: Successfully targeted and penetrated new markets, specifically within German-speaking regions and Latin America, leading to increased market share.
- Technical Skills:
- Salesforce: Proficient in leveraging Salesforce to manage customer information and interactions.
- Adobe Photoshop: Capable of using Photoshop for basic marketing material creation.
- Backoffice Software: Proficient with various casino backoffice systems like NYX and NetEnt Backoffice for operational management.
- Project Management Tools: Experienced with Trello and Jira for project tracking and management.
- Web Development: Knowledgeable in HTML and WordPress for website creation and management.
- Microsoft Office Suite: Skilled in using PowerPoint, Excel, and Word for creating presentations, data analysis, and document creation.
- Multilingual Communication: Fluent in German and English, enabling effective communication across multiple markets. Knowledge of Latin also suggests a strong foundation in linguistic skills and complex problem-solving.
- iGaming and Forex Industry Expertise: In-depth knowledge and experience in both the iGaming and Forex verticals, with a proven track record of delivering results and innovative solutions.
Languages
GermanNative speakerEnglishNative speaker
Project history
* Led initiatives resulting in a 15% growth in revenue and a 10% increase in player
loyalty.
* Coordinated with cross-functional teams to optimize casino operations, reducing
operational costs by 12%.
* Implemented data-driven optimizations, resulting in a 20% increase in key
performance metrics.
* Enhanced player trust and loyalty, reducing player churn by 25%.
* Introduced new features and promotions, contributing to a 10% increase in revenue.
* Vertical: iGaming
loyalty.
* Coordinated with cross-functional teams to optimize casino operations, reducing
operational costs by 12%.
* Implemented data-driven optimizations, resulting in a 20% increase in key
performance metrics.
* Enhanced player trust and loyalty, reducing player churn by 25%.
* Introduced new features and promotions, contributing to a 10% increase in revenue.
* Vertical: iGaming
* Successfully managed all aspects of casino operations, achieving a 45% growth in
turnover.
* Led a dedicated team, resulting in a remarkable 35% quarter-over-quarter growth.
* Established PMC International as a full-service solution for corporate, banking, and
marketing needs, specializing in the gambling and forex industries.
* Vertical: iGaming / Forex
turnover.
* Led a dedicated team, resulting in a remarkable 35% quarter-over-quarter growth.
* Established PMC International as a full-service solution for corporate, banking, and
marketing needs, specializing in the gambling and forex industries.
* Vertical: iGaming / Forex
* Achieved a net revenue of 5.000,000 EUR within a 6-month period through the
acquisition of new partners and clients.
* Targeted and penetrated German-speaking and Latin American markets, increasing
market share by 10%.
* Vertical: Forex
acquisition of new partners and clients.
* Targeted and penetrated German-speaking and Latin American markets, increasing
market share by 10%.
* Vertical: Forex