10/18/2026 updated
100 % available
MBA Graduate | Marketing & Finance | Client Relations & Business Operations Specialist
KANPUR NAGAR, India
Only remote
Master of Business Administration -Marketing & Finance About me
I’m a reliable Virtual Assistant offering customer support, admin tasks, data entry, and data management. Skilled in email management, internet research, and MS Office. I’m committed to accuracy, confidentiality, timely delivery, and clear communication to help your business grow.
Marketing AnalyticsMarketing Co-OperationsPersonal Digital Assistant
Advanced Microsoft Excel & Analytics
Proficiency in Advanced Microsoft Excel and analytics tools for tracking KPIs, preparing reports, monitoring sales performance, and supporting data-driven business decisions.
Client Relationship Management
Management of relationships with 50+ clients, ensuring timely issue resolution, high customer satisfaction, and implementation of customer engagement strategies that improved conversion rates by 15%.
Operations Coordination
Coordination of daily e-commerce operations, cross-functional team activities, and business processes to support operational excellence and efficiency.
Shopify Analytics
Monitoring of sales performance and e-commerce operations using Shopify Analytics to support pricing and inventory decisions.
Team Coordination & Leadership
Leadership and coordination of teams in organizing marketing events, managing event execution, facilitating workshops, and tracking team performance using Google Sheets.
Problem Solving & Analytical Thinking
Application of analytical problem-solving skills to process improvement, stakeholder management, and business growth initiatives.
Experience
Professional experience0 - 5 years
Freelancer since2023
Languages
EnglishFluentHindiNative speaker
Project history
Analyzed customer financial data to generate insights for business decisions. Recommended suitable education programs, improving conversion rates. Worked on sales funnel data to track leads and conversion efficiency. Prepared reports and tracked KPIs using Excel. Assisted in revenue generation through consultative selling approach.
Managed daily e-commerce operations while monitoring sales performance using Shopify Analytics. Managed relationships with 50+ clients, ensuring timely issue resolution and maintaining high customer satisfaction. Implemented customer engagement strategies that improved conversion rates by 15%. Conducted product research and cost analysis to support pricing and inventory decisions.
Managed team performance data and tracked weekly progress using Google Sheets. Created reports to monitor productivity and task completion. Developed basic data tracking and reporting skills.