07/01/2026 updated
100 % available
MBA (HR) Candidate | HR Professional | Operations Executive | Customer Support Specialist
solan, India
Worldwide
Master of Business Administration (MBA) - Human Resource Management (in progress)About me
HR professional (MBA in progress), 3+ years in client servicing, operations, and customer service. IRDA-certified Insurance Advisor with digital marketing experience. Seeking roles in HR, Operations, or Data Analytics.
HR AnalyticsHr SupportHR ConsultancyCopywriting
Content Writing
Hindi Content Writing
Copywriting
HR Support
HR Documentation
Customer Service
Client Communication
Insurance Advisory
Data Entry
Virtual Assistant
Digital Marketing
Social Media Content Creation
Instagram Marketing
AI Tools (ChatGPT, Content Automation)
Administrative Support
Email Support
Documentation & Compliance Support
Resume Writing
Proofreading & Editing
Business Communication
Blog Writing
Article Writing
Finance Content Writing
Script Writing (for Reels/Video)
SEO Content Writing (basic)
Caption Writing
Content Planning
Content Strategy
Recruitment Support
Employee Documentation
Policy Documentation
MS Office (Word, Excel, PowerPoint)
Data Management
Report Writing
Correspondence Handling
International Client Handling
UK Client Communication
Query Resolution
Complaint Handling
Voice Process / Phone Support
Email Etiquette
Insurance Documentation
Policy Advisory
Personal Finance Education
Tax Basics Communication (for content, not filing)
Canva Design
Video Editing (CapCut, VN Editor)
AI Content Tools (ChatGPT, Gamma)
Presentation Design (Gamma, PowerPoint)
Basic Graphic Design
Languages
EnglishGoodHindiNative speaker
Project history
Managed cash register operations ensuring accurate billing and payment processing. Handled both cash and online payments with 100% accuracy. Prepared monthly requirement and stock reports. Provided excellent customer service by greeting customers and resolving queries. Assisted team members in daily tasks to maintain workflow efficiency.
Welcomed and assisted customers ensuring a pleasant dining experience. Took food and beverage orders and coordinated with kitchen staff. Served food items ensuring quality and timely delivery. Handled payment collection and maintained billing accuracy. Maintained cleanliness and service standards in the dining area.
Provided temporary number certificates, insurance documents, and purchase invoices to customers for new vehicle registrations. Renewed vehicle and bike insurance policies for existing customers. Handled customer queries, solved issues, and ensured high customer satisfaction. Coordinated with the sales team in preparing promotional strategies and offers. Maintained and updated customer records and documentation.
Certificates
IRDA Agent
IRDA2026