04/11/2026 updated

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100 % available

Менеджер по продажам и клиентскому сервису

Saint-Petersburg, Russian Federation
Saint-Petersburg +null km
Incomplete Higher Education, Economics Moscow Technological Institute "VTU" — Banking
Saint-Petersburg, Russian Federation
Saint-Petersburg +null km
Incomplete Higher Education, Economics Moscow Technological Institute "VTU" — Banking

Profile attachments

Резюме_Менеджер_Софья_Юрьевна_Моисеева_от_11_04_2026_22_54.pdf

Business AdministrationBusiness CommunicationContent CreationCustomer Service TrainingManagement AccountingSalesMarketingSales ManagementPresentationsCustoms AdministrationReal Estate AccountingB2C Marketing
Sales Management
Active sales, business communication, contract negotiation, and handling client objections
Customer Service
Client support, maintaining contact with regular clients, and managing client databases
Administration
Sales floor administration, inventory management, and document flow management
Consultative Sales
Advising clients on purchasing and selling products and services
Presentation Skills
Conducting product and service presentations
Property / Commercial Rental
Working with commercial property and real estate rental
Product Appraisal
Analyzing product quality and characteristics, determining market value
SMM & Marketing
Developing social media promotion strategies and content creation
Active sales, business communication, contract negotiation, objection handling
Client support, relationship management, CRM
Sales administration, inventory management, document flow
Client advising on buying and selling products/services

Experience

Professional experience0 - 5 years
Freelancer since2021

Languages

EnglishGoodFrenchBasic knowledgeRussianNative speaker

Project history

DSA

VTB Bank (PJSC)
  1. Maintain regular contact with existing clients to ensure long-term relationships
  2. Conduct product and service presentations for clients
  3. Inform clients about new products, services, and promotions
  4. Develop and monitor sales plans and performance indicators (KPIs)
  5. Identify client needs and recommend appropriate banking products
  6. Manage and update client database (CRM)
  7. Prepare supporting documents for sales and banking transactions (payment orders, demands, orders)
  8. Make sales calls to new and existing clients (warm and cold outreach)
  9. Forecast demand and sales volume for banking products
  10. Monitor achievement of sales targets and adjust strategies as needed

Private English Tutor

Частная практика
Assess student language levels to identify knowledge gaps and weak areas
Create individualized study programs based on student goals (grammar, speaking, exams)
Conduct interactive lessons covering speaking, listening, reading, and writing
Monitor progress through regular tests and assignments, adjusting programs as needed
Motivate students to maintain interest and consistency in language learning
Adapt teaching methods to suit different learning styles and student requests
Assign and review homework, providing detailed feedback on errors
Report progress to parents or stakeholders when required

Administrator-Commodity Specialist | L’Étoile

Л'Этуаль
Monitor inventory movement and ensure accurate stock levels in warehouse
Ensure product availability on store shelves at all times
Conduct regular inventory counts and reconciliations
Maintain records and document flow for all store operations
Train and coordinate store staff to ensure smooth daily operations
Serve customers and resolve issues or complaints professionally
Organize product displays and maintain order in the sales area
Manage client database and maintain contact with regular customers
Conduct product presentations and inform clients about new arrivals

Jewelry Appraiser

Marketing, PR and design

250-500 team member

Analyze quality, characteristics, and condition of incoming jewelry items
Determine market value of jewelry based on current market trends
Conduct authenticity checks on precious metals and gemstones
Prepare detailed reports and certificates for appraised items
Advise clients on buying and selling jewelry
Accept jewelry for consignment or direct purchase
Set selling prices based on market analysis
Process transactions and complete required documentation
Maintain accurate records of sold and purchased items
Liaise with suppliers and buyers to optimize deals

Real Estate Broker

ECN TREND NOVOSTROYKI

Architecture & Civil Engineering

500-1000 team member

  1. Find and attract new clients through various channels
  2. Consult clients on real estate purchasing process and options
  3. Select suitable property options based on client needs and budget
  4. Arrange and conduct property viewings
  5. Prepare and review sales contracts and related documents
  6. Accompany clients through the entire process until key handover
  7. Manage and maintain client database
  8. Maintain regular contact with existing clients
  9. Conduct presentations about new construction projects
  10. Identify client needs and recommend appropriate properties
  11. Develop sales plans and track performance

Client Delivery Manager (Retail Business) | VTB Bank (PJSC)

Банк ВТБ (ПАО)

Banking & Financial Services

500-1000 team member

Deliver credit and debit cards, SIM cards, and payment stickers to corporate employees
Work in both B2C and B2B formats
Coordinate delivery schedules and routes
Ensure timely and accurate delivery of banking products
Maintain delivery records and client confirmations

Sales Consultant | L’Étoile

L’Étoile

Marketing, PR and design

500-1000 team member

  1. Sell perfumery, cosmetics, and skincare products
  2. Provide professional consultations to customers
  3. Select individual skincare tools and products based on client needs
  4. Achieve individual and team sales targets
  5. Maintain product knowledge and stay updated on new arrivals
  6. Assist customers in finding the right products
  7. Maintain cleanliness and organization of the sales floor

SMM Manager

Pure Lazer

Media & Publishing

10-50 team member

  1. Develop and implement social media promotion strategies
  2. Create engaging content (posts, stories, visuals) to attract target audience
  3. Increase number of followers and engagement rates
  4. Manage client database and maintain contact with regular clients
  5. Inform clients about new products, services, and promotions
  6. Conduct product and service presentations on social media
  7. Identify client needs and recommend appropriate services
  8. Develop sales plans and find new clients through social channels
  9. Prepare supporting documents for sales when needed
  10. Track and report key performance metrics (reach, engagement, conversions)
  11. Successfully increased salon visits and service bookings through SMM efforts

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