07/23/2025 updated

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Multilingual Executive Virtual Assistant and Remote Team Supervisor

Cairo, Egypt
Only remote
Bachelor's degree in Fine Arts, Alexandria University
Cairo, Egypt
Only remote
Bachelor's degree in Fine Arts, Alexandria University

Profile attachments

V.A Mennatullah Elbagoury - July2025-Personal Assistant.pdf

Artificial IntelligenceArabicAsanaMultilingualismBusiness Process ImprovementServicio al ClienteContent CreationCrisis ManagementDigital MarketingExecutive SponsorLeasing (Contract Law)Project ManagementNegotiationStakeholder ManagementTraining ActivitiesTravel PlanningAtlassian TrelloCampaignsBusiness Travel ManagementTeam Management
Executive Support
Calendar and travel management for C-level executives, handling confidential communications, and coordinating cross-functional teams across time zones.

Remote Team Management
Leading training programs in virtual environments, implementing productivity systems, and supervising customer service teams with focus on continuous improvement.

Digital Marketing
Content creation across multiple languages, social media campaign management, and experience with Meta Ads Manager for targeted digital outreach.

Project Management
Company expansion research, negotiation of lease agreements, and coordination of contract signings with stakeholders.

Technical Proficiency
Expertise in Google Workspace, Microsoft Office, Slack, Zoom, Notion, Canva, Asana, Trello, and AI tools for enhanced productivity.

Crisis Management
Handling high-pressure situations with specialized training in crisis, stress, and team management techniques.

Multilingual Communication
Content creation and communication in multiple languages including Arabic, English, French, Nepali, Amharic, and Somali.
 

Experience

Professional experience0 - 5 years
Freelancer since2022

Languages

ArabicNative speakerEnglishFluentItalianBasic knowledge

Project history

CEO VIRTUAL ASSISTANT

CDLCITY TRUCK DRIVING SCHOOL
Managing CEO's daily calendar, virtual meetings, and international travel logistics. Coordinating communications, preparing confidential documents, creating travel itineraries, and managing freelance talent.

CUSTOMER SERVICE TEAM TRAINING SUPERVISOR

CDLCITY TRUCK DRIVING SCHOOL
Leading training programs for customer service representatives in a fully remote environment. Monitoring performance, hosting coaching sessions, implementing productivity systems, and building customer relationships.

SENIOR CUSTOMER SERVICE REPRESENTATIVE

Freelance
Delivered high-quality customer support to diverse student base and resolved complex issues with a calm, solutions-oriented approach.

DIGITAL MARKETER – Social Media Manager

Freelance
Created engaging content and ad campaigns across diverse markets in multiple languages. Increased page followers from 19 to 5,000 within one week, improved student enrollment rates by 50%, and managed Meta Ads.

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