09/24/2025 updated

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IT Business Analyst, IT Business Analyst, ICT Business Analyst

Slowakei, Slovakia
Only remote
Economics engineer
Slowakei, Slovakia
Only remote
Economics engineer

Profile attachments

CV Milan Mihocko.docx

About me

I am a experienced IT Business Analyst with over 15 years of international experience in the banking sector, in core banking transformations. My unique strength is deep knowledge of banking products—loans, payments, deposits, and treasury—with strong technical and analytical expertise.

BalsamiqApplication Programming Interfaces (APIs)XMLSpyIBM System IAtlassian ConfluenceAtlassian JiraTest AutomationDeposit AccountsBankingBanking SoftwareBusiness Process Model and NotationBug Tracking SystemsBugzillaBusiness AnalysisInformation SystemsDatabasesCustomer Data ManagementData TransmissionsData MigrationData ModelingData WarehousingOnline BankingPayment SystemsFat ClientGitHubUser Interface DesignHypertext Transfer Protocols (HTTP)HP Thin ClientsWeb ServersWeb PortalsManual TestingMicrosoft Visual StudioMicrosoft VisioMicrosoft SQL ServersMySQLMuralsNeo4jOperational Data StoreOracle DatabasesOracle ApplicationsOracle SQL DeveloperSAP PowerDesignerScrum MethodologyQuality ManagementSwaggerRequirements EngineeringSAP ApplicationsSeleniumSoftware EngineeringProduct Software Implementation MethodSQL DatabasesSystems IntegrationTest PlanningUMLUser StoriesWebsite WireframeTestingPostmanAcceptance TestingSwift (Programming Language)BackendGitLabMicrosoft TeamsSlackToad (Software)Core BankingFigmaPhysical Data ModelsStatic DataMock UpsRestful Api
Tools & Platforms
Project & Collaboration: JIRA, Confluence, Miro Board, IBM Slack, GitLab, Murals, SharePoint 2010, MS Teams
Documentation & Design: MS Word, MS Excel, Visio, PowerDesigner, Enterprise Architect, Balsamiq, Figma, Swagger
API & Testing: Postman, Swagger, Rest API, Api, Spira, Bugzilla, SELENIUM
Databases & Data Modeling: Oracle SQL Developer, MySQL, SQL Server, TOAD, XMLSpy, Neo4J
Banking Systems: SYMBOLS, HOGAN, PROFILE, FINACLE, FLEXCUBE, CORE02, Lotus Notes, Hogan core banking system
Operating Environments: Windows Web Client, Java backend, Lotus Notes, Thick/Thin Client platforms

Technical Skills
Business Analysis & Requirements Engineering – epics, user stories, acceptance criteria, BRD/HLD/FSD documentation
Data Modeling & Mapping – logical & physical models, interfaces, migration plans, data reconciliation
Payments Expertise – Instant, Domestic, SEPA, Outbound payments, PSD2 API analysis
Core Banking Processes – lending, deposits, collaterals, treasury, customer master data
Testing & QA – manual testing, test plans, test cases, system integration, bug tracking
UI/UX Preparation – wireframes, mockups, process diagrams (BPMN, UML)
Agile/Scrum Practices – backlog prioritization, sprint planning, stakeholder communication

Languages

GermanGoodEnglishFluentRussianGoodSlovakNative speaker

Project history

IT Business Analyst

Merck Prague
Company: Merck Prague
Area: Pharmacy
Goal & Scope of project Working on project (NewCo Global Payroll)
Stakeholders and their location Merck USA
Job Description: Payroll system
* Analysis of the business requirements of the new payroll system implemented
into NewCo legal entities (area: gathering payroll data, reporting, salary
payments, payments to legal authorities)
* Preparing BRD documents with targeting to payroll process of EMA countries
* Preparing relevant data for creating process diagrams
* Creating E2E Payroll Process diagrams within the basic information of
uploaded payroll documentation and money movements
* Gathering and evaluation of payroll data from EMA countries
* Preparing test cases, participation on the testing activities
* Preparing training for Organon employees for payroll activities in NewCo
legal entities

Platform: Windows web client
Used tools: MS Word, MS Excel, Visio

IT Business Analyst

MAIND
Company: MAIND Bratislava
Area: Bank
Goal & Scope of project Working on project (Constellation in VUB Bank Bratislava - Banca Intesa
Sanpaolo)
Stakeholders and their location VUB Bank, Bratislava
Job Description: Changing core banking system
* Analysis of the business requirements of the new core banking system (area:
loans, payments - SEPA payments & Non-SEPA payments, trade finance),
analysis of the attributes from the new delivered system and from the
existing system
* Analysing the data required for reporting from the new delivered core
banking system
* Preparing mapping documents and interfaces for the data transfer from the
new core to the ODB - operational data store
* Preparing relevant data for creating logical and physical Data Model
* Identify all the affected applications and interfaces
Platform: Windows web client,
Used tools: MS Word, MS Excel, JIRA, SQL developer, PowerDesigner, Hogan core banking system,
FlexCube core banking system

IT Business Analyst

Ceska sporitelna Prague (member of Erste Group Vienna)
Company: Ceska sporitelna Prague (member of Erste Group Vienna)
Area: Bank
Goal & Scope of project Working on projects (PAD)
Stakeholders and their location Ceska sporitelna, Prague
Job Description:
* Analysing of business requirements and sources of required data for creating
yearly customers payment - project PAD (Payment Accounts Directive)
* Find optimal solution for required functionalities
* Preparing relevant data for creating logical and physical Data Model
* Identify all the affected applications and interfaces
* Describe developed functionality and creation of PAD statement in Confluence
Platform: Windows web client,
Used tools: MS Word, MS Excel, JIRA, SQL developer

ICT Business Analyst

ČSOB Bratislava
Company: ČSOB Bratislava
Area: Bank
Goal & Scope of project Working on projects (TEMENOS)
Job Description:
* Analysis of required functionalities for the new core banking system TEMENOS,
* Identify all the affected applications
Used tools: MS Word, MS Excel

IT Business Analyst

Ceska sporitelna Prague (member of Erste Group Vienna)
Company: Ceska sporitelna Prague (member of Erste Group Vienna)
Area: Bank
Goal & Scope of project Working on projects (IFRS16, MEP)
Stakeholders and their location Ceska sporitelna, Prague
Job Description:
* Analysis of required functionalities for IFRS16 (gathering the data for
property, car and IT leasing into the SAP-REM module, preparing business
functional specification), MEP (sending corporate payments information data
from core banking system SYMBOLS into Data - Warehouse),
* Find optimal solution for required functionalities
* Identify all the affected applications and interfaces
* Write Business Functional Specification documents
Platform: Windows web client, Java
Used tools: MS Word, MS Excel, JIRA, SQL developer

Business Analyst

IBM Slovakia; IBM worldwide
Company: IBM Slovakia
Area: Software House
Goal & Scope of project Build centralized selling and information system
Stakeholders and their location IBM worldwide
Job Description: Analysis of internal Information and financial system
* Interact with product owners and developers
* Gathering and describing functional requirements
* Identify all the affected applications and interfaces
* Write user stories and use cases
* Write Business Functional Specification documents
* Support developers and testers by resolving business issues that come up
during the technical implementation and testing phase
Platform: Lotus Notes, Windows web client, Java
Used tools: MS Word, MS Excel, IBM Notes, IBM Slack, Murals, GitHub

IT Business Analyst

TCS Worldwide
Company: TCS Worldwide
Area: Software House
Goal & Scope of project Change of the core banking system
Stakeholders and their location UniCredit Bank
Key Achievements The old core system was successfully transformed into the new one
Job Description: Core banking system CORE02 (Project in Prague)
* Interact with both business and IT
* Participate in Requirement analysis, models and validations of business
requirements (area: loans, payments - SEPA & Non-SEPA, current accounts)
* Identify all the affected applications and interfaces
* Write Business Functional Specification documents
* Support developers and testers by resolving business issues that come up
during the technical implementation and testing phase
* Prepare test cases
Platform: CORE02 core banking system, AS400, Windows web client, SharePoint 2010 platform
Used tools: MS Word, MS Excel, JIRA

IT Business Analyst

Targit GmbH
Company: Targit GmbH
Area: Software House in Vienna
Goal & Scope of project Change of the internet banking system
Stakeholders and their location UniCredit Bank worldwide
Key Achievements The old internet banking was successfully transformed into the new one within
added the new functionalities
Job Description: Internet banking (Project in Vienna)
* Interact with both business and IT
* Work in an agile/scrum development team
* Analyse, model and validate business requirements, conditions and priorities
within application development projects for the entire internet banking
functionality.
* Identify all the affected applications and interfaces (Mobile channel,
Internet, ...)
* Ensure that specified requirements are transmitted entirely and correctly to
the development and test team members by writing clear and detailed
functional and non-function requirements specifications
* Support developers and testers by resolving business issues that come up
during the technical implementation and testing phase
* Write Business Functional Specification documents (area: loans, payments)

Platform: Windows web client, SharePoint 2010 platform
Used tools: MS Word, MS Excel, JIRA

Business Analyst & Tester

Interway a.s.
Company: Interway a.s.
Area: Software House
Goal & Scope of project Build information system for Ministry of National Economy
Stakeholders and their location Ministry of National Economy
Key Achievements Successful implementation of the system
Job Description: Government Department
* Design business processes in Enterprise Architect (BPMN diagrams)
* Write Functional Specification document for government web portal processes
* Propose future business processes
Platform: Windows web client, SharePoint 2010 platform
Used tools: Enterprise Architect, BPMN notation, UML notation

IT System Analyst & Tester

ARBES Technologies
Company: ARBES Technologies
Area: Software House
Goal & Scope of project Add new functionality into the core banking system
Stakeholders and their location Air Bank Prague
Key Achievements Successful implementation of the new functionality
Job Description: Core banking analysis & testing
* Create Functional Specification document for execution on client current
accounts and payment of living wage, clarification of business functionality
requirements with bank staff
* Propose the accounting entries for the new functionality
* Design dashboard and fields on the dashboard
* Create use cases in Enterprise Architect and participate in creation of data
model together with programmers, clarification of functionality requirements
with programmers
* Prepare test plan and test cases for the new functionality, execute manual
and automated testing, solve test failures
* Check tested data in database via SQL Developer by using SQL query
* Present new functionality to the client
Platform: Windows web client, SharePoint 2010 platform
Used tools: MySQL, SQL Developer, Rest API, Spira, Bugzila, HTTP, SELENIUM, JIRA, PSPad, Enterprise
Architect UML

IT Banking Business Analyst

Equa Bank
Company: Equa Bank Prague
Area: Bank
Goal & Scope of project Update the core banking system
Stakeholders and their location Equa Bank Prague
Key Achievements Successful implementation of the new developed functionalities
Job Description: Work as an specialist for core banking systems
* Analyse and test core banking systems Flex Cube, ELBOS
* Analyse data in Oracle database, interfaces between bank core systems
* Analyse bank's Data Warehouse
* Set parameters of new products and accounting entries
* Analyse failures in production, solve the issues

Platform: Oracle Database, Oracle backend, Thin Web Client
Used tools: SQL Developer, XMLSpy, PSPad, Rest API, JIRA, Enterprise Architect, UML, MS Office
2007, 8

Bank Business Consultant

CSOB Prague; CSOB Bank
Company: CSOB Prague
Area: Bank
Goal & Scope of project Update the existing core banking system
Stakeholders and their location CSOB Bank
Key Achievements Successful implementation of the new developed functionalities
Job Description: Project PURE
* Write High Level Design (HLD) analysis (transfer the existing functionalities
from the old core version to the new one, find changes in functions,
interfaces and extracts)
* Appraise time consumption in MDs for required functional changes in HLD
* Gather business requirements for the new functionalities
* Write business specification documents
Platform: Profile, Thin Web Client
Used tools: MS Office 2007, 8

Information Systems Architect

Hewlett Packard
Company: Hewlett Packard Prague
Area: World Product & Software House
Goal & Scope of project Change of the core banking system
Stakeholders and their location Raiffeisen Bank
Key Achievements Consultancy support of the project
Job Description: Project EVEREST - Raiffeisen bank Prague
* Test lead for testing consumer loans and mortgages in FINACLE
* Prepare test plans, test cases, support testing, support accounting entries
(interest accrual, principal and interest postings, collaterals, etc.),
prepare test scenarios
* Advise on consumer/corporate loan and mortgages

Project in CSOB bank
* Business analysis of the bank functional requirements, write Functional
Specification document (partial and entire payment postponement of
mortgages,...), clarify bank functionality requirements with the bank stuff
on behalf of the bank
* Work with programmers on required changes in the bank software functionality
Platform: Profile backend, Thick Client
Used tools: MS Office 2007, 8

IT Implementation Analyst/Banking Consultant

SunGard
Company: SunGard
Area: World Banking Software House
Goal & Scope of project Change of the core banking system
Stakeholders and their location Erste Bank Budapest, Erste Bank Prague, Erste Bank Slovakia, Erste
Bank (in Kiev), Faysal Bank (in Karachi), ABC Bank (in Cairo)
Key Achievements The old core system was successfully transformed into the new one
Job Description:


* Project in EBH Budapest 2004

* Onsite testing of core banking system SYMBOLS (customer lending module,
payments, settlements, drawdowns, fees, repayment schedules, etc.)
* Project in FAYSAL Bank (Karachi - Pakistan) 2005
* Onsite presentation to bank stuff on core banking modules "Client" and
"Lending", write GAP documentation, discuss customisation of bank
requirements, clarify functional requirements, propose workarounds
* Primary solution design, first assessment of realization costs for changed
functionality in core system
* Project in Ceska Sporitelna Prague 2005-6
* Onsite testing of core banking system SYMBOLS (customer lending module,
payments, settlements, drawdowns, fees, repayment schedules, etc.)
* Report and solve software problems together with programmers, manage
implementation of new system functionality
* Prepare and deliver user manual
* Prepare Test Cases, Test Plans
* Project ABC Bank Egypt 2006
* GAP document, Functional Specifications, mapping documents (map fields from
the old system to the new system fields in SYMBOLS for module Customer
Lending)
* Define clients' interconnect business requirements
* Onsite project in EBU Ukraine in Kiev 2006-8
* Gesture of Ukrainian project of SYMBOLS for Customer Lending module
* Present lending module to the bank staff
* Analyse bank's Data Warehouse
* Analyse bank products (set up static data, general ledger accounts, set up
accounting entries for loan transactions automatic and manual, client
classification according to BASEL II, payments, SWIFT payments format, fees,
charges, repayments, extraordinary payments, prepayments, etc.)
* Train bank stuff (20 people) in module Customer Lending, write test cases,
test plans, bug evidence
* Write GAP document, Analytical Functional Specifications,
* Prepare data migration activities
* Analyse data migration from the old system to the new one
* Prepare migration plan and analyse document
* Organize data migration meetings
* Analyse database, rules for rollback
* Write mapping documents (table by table), build a bridge between fields
with different format or types, filter data, add missing data
* Create mirror tables
* Execute cross controls
* Transfer data to the target database
* Execute cross controls
* Reconcile data
* Analyse migrated data
* Propose possible solutions and workarounds
* Support system users
* Analyse report requirements
Platform: SYMBOLS backend, Thick Client, SharePoint 2010 platform
Used tools: Bugzero, SQL Server 2008 / 2012, TOAD, XMLSpy, MS Office, Enterprise Architect, PSPad,
HTTP, Rest API, Macro Scheduler v.8, v. 10, MS Office 2007, 8

Banking & Technology Business Consultant

GraTex International a.s.
Company: GraTex International a.s.
Area: Leading Slovak Software House
Goal & Scope of project Change of the insurance information system
Development of banking management information system
Stakeholders and their location Social Insurance Company of Slovak Republic
IntesaBci Bank
Key Achievement Successful implementation of a new system
Job Description:
* Analysing and preparing frontend for insurance company
* Preparing connections between frontend and insurance core system with a
special focus on financial operations with the bank
* Provide onsite methodological support in the customer branches or by phone
* Determine insurance customer requirements by conducting business requirements
studies, preparing GAP specification and FSD documents
* Test new functionality delivered for the insurance company

Senior Methodologist for Credit Review

VÚB - Gruppo IntesaBci - Head Office
Company: VÚB - Gruppo IntesaBci - Head Office
Area: Commercial Bank
Goal & Scope of project Loan Methodology
Stakeholders and their location IntesaBci Bank
Key Achievements Monitor compliance with the loan methodology by bank's branch network
Job Description:
* Analyse finance and business of entrepreneurial subjects based on statutory
reports
* Review loan agreements, notary public records, etc.
* Provide methodological support to the branches
* Participate in project work focused on setting up the user security profiles
and access rights to the ILP system

Systems Analyst

VÚB - Gruppo IntesaBci - Head Office
Company: VÚB - Gruppo IntesaBci - Head Office
Area: Commercial Bank
Goal & Scope of project Change of the core banking system
Stakeholders and their location IntesaBci Bank
Key Achievements Replacement the old core system with the new one
Job Description:
* Analyse and validate business requirements, conditions and priorities
within application development
* Experience with the following HOGAN functionalities:
Client (CIS) - set up retail and corporate clients, customer overview, create
customer to customer relations
ILP - create consumer, corporate loans and mortgages, creation of different
kinds of repayment schedules, set up drawdowns, restructure the loans,
changing interest rates, loan parameterisation via PCD, check accounting
entries in GL and subledger
Payments (PAY) - set up domestic and foreign payments
* Prepare test cases, test plans, execution manual SIT, UAT testing (testing
loans and payments, collaterals, current accounts.)
* Presentation customized system to the Board of directors of VUB Bank.
* Retrieving, analysing and preparing data via SQL, analysing requirements
for preparing reports,
* Prepare the loan system functionality manuals for the branch users
* Lead for training courses for Integrated Loan Processing System (ILP
system), Customer information System (CIS), Payment System (PAY), SWIFT
payments
* Support implementation of new core banking system into the pilot branches,
direct support loan service representatives by entering loans into the
system, data reviewing

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