10/07/2025 updated
100 % available
IT Supoort specialist, cybersecurity analyst
Beirut, Lebanon
Germany +6
BSc. computer scienceinfo: Germany, Switzerland, USA, Ireland, Qatar, Luxembourg, United Arab Emirates
HTMLJava (Programming Language)JavaScriptAgile MethodologySoftware ApplicationsComputer VisionAtlassian JiraCascading Style Sheets (CSS)Computer SecurityComputer NetworksData ManagementSoftware Design DocumentsLinuxText EditingSync (Unix)
Agile, Atlassian, CSS, Cisco, Computer networking, IT Security, Computer security, Computer Vision, Data management, Firewall, Git, Google Cloud, HTML, IBM power systems, IT infrastructure, Computer Science, IT PROJECTS, Intrusion Detection Systems, IDS, Jira, Java, JavaScript, Kerberos, Linux, Linux Server, Linux Administration, Excel, Microsoft Office, Microsoft Outlook, Outlook, Windows, Word, Nessus, Network-Attached Storage, Network Intrusion Detection Systems, NIDS, Network security, NumPy, OpenCV, Operating systems, Oracle, Oracle Cloud Infrastructure, Oracle Database, Programming languages, Python, Redhat Linux, Remote connection, Routing, Ruby, SQL, Security Information and Event Management, SIEM, software applications, software deployment, Design Document, Software management, Version control, vulnerability management, Splunk, Sync, Text Editors, VLANs, virtual machines, VPN, VPNs, VMware, vulnerability scanner, PowerShell scripting, Windows Server
Experience
Professional experience0 - 5 years
Freelancer since2022
Languages
ArabicNative speakerGermanBasic knowledgeEnglishNative speakerFrenchNative speakerItalianBasic knowledgeSpanishBasic knowledgeTurkishGood
Project history
• Provided on-site technical support for Windows 10/11, VPNs (Cisco AnyConnect and client-specific), RDS, and SonicWall NGFW.
• Configured VoIP systems (Level365 Cloud, Elevate UC, Cisco Jabber) and supported client-specific apps.
• Managed user onboarding, security updates, and software installations.
• Resolved HIPAA-compliant support tickets in coordination with Bostonvision clinics’ IT teams in the U.S.
• Coordinated IT updates with Salem’s management.
• Managed vendors to ensure cost-effective IT hardware procurement.
Coordinated IT support across multiple U.S. healthcare providers (ophthalmology and dental), partnering with internal IT teams and MSPs, including:
- Boston Vision (via Avixia IT Consulting)
- Chicago Eye Consultants (via Prometheum Technologies Inc.)
- Houston Eye Associates (internal IT team)
- Lexington Dental Associates (via Integrity Systems & Solutions)
- Eye Clinic of Wisconsin (internal IT team)
- Eye Surgeons of Indiana (internal IT team)
• Installed and maintained IT infrastructure, printers (Xerox, Toshiba), and managed MDM (iOS, Android) devices.
• Configured Outlook Exchange emails, Google Workspace SSO.
• Gained hands-on training with Sophos NGFW to improve network perimeter defense, VPN/NAS setup.