07/05/2025 updated

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100 % available

Senior Security Engineer with 11+ years in Cybersecurity Operations and Technical Support

Cairo, Egypt
Only remote
Bachelor of Electronics and Electrical Communications Engineering
Cairo, Egypt
Only remote
Bachelor of Electronics and Electrical Communications Engineering

Profile attachments

Mohamed_Essam_CV (2) (1).docx

Amazon Web ServicesAntivirus SoftwaresTechnical SupportComputer SecurityDatabase SecurityIncident ResponseIdentity ManagementSecurity EngineeringOperations SecurityRSA (Cryptosystem)Security Information and Event ManagementCoaching and MentoringGeneral KnowledgeSafety PrinciplesVulnerability Analysis
Professional security engineer with over 11 years of experience in technical support, security operations, and security engineering. I have worked for 2.5 years in a Security Operations Center (SOC), and spent 5 years in identity and SIEM technical support at RSA Security. I also have 4 years of hands-on experience in security engineering, working with EDR, web filtering, antivirus, database security, and vulnerability scanning tools. In addition, I have general knowledge of AWS security, networking, and information security. I’m experienced with a wide range of security tools including SIEM, EDR, IPS, proxies, and IAM. I enjoy solving complex issues, mentoring teams, and helping organizations improve their security posture and incident response.

Languages

ArabicNative speakerEnglishFluent

Project history

SOC Consultant

Dell Technologies
Verified alerts from QRadar and LogRhythm to identify real threats. Served as point person for serious security incidents. Investigated security issues using EDR, Azure Cloud, proxies, email security, and WAF tools.

Senior Principal Engineer Technical Support

RSA Security
Guided new team members through onboarding. Reviewed support cases, provided feedback, and ensured quality standards. Tested product updates in lab environments. Trained junior team members and handled complex support cases. Reviewed and approved help articles.

Cloud Support Engineer Security

Amazon Web Services
Provided technical support for AWS security services, helping customers resolve issues and optimize their cloud security environments.

Senior SOC Engineer

TE-Data
Supervised junior analysts in security incident investigations using IBM QRadar. Reviewed daily security alerts and led the IBM QRadar Tazkareti project implementation, integrating threat intelligence feeds.

SOC Consultant

Fly Dubai
Improved SOC operations by building custom dashboards and use cases in RSA NetWitness. Supported junior analysts during investigations, updated response procedures, and provided remote training.

Senior Information Security Analyst

Abu Dhabi Islamic Bank
Led testing of EDR tools from different vendors. Reviewed .NET and Java code for security issues. Supported SOC team by analyzing suspicious files and network traffic. Conducted security scans on databases and worked with database team to fix issues.

Senior Security Support Engineer

RSA the Security Division of EMC2
Helped customers resolve technical issues with RSA products including SecurID, NetWitness, and NetWitness Endpoint. Created help articles and trained new team members on RSA products. Guided junior engineers and handled complex support cases.

Application Support Engineer

Huawei
Troubleshot and resolved technical issues related to HUAWEI telecommunication applications. Supported operation team with deployment and configuration during project implementation.

Information Security Engineer

EFG-Hermes
Set up and managed IBM Site Protector and HP Tipping Point for threat protection. Engaged with Help Desk team to remove malware and fix security issues. Conducted regular security checks using Nessus and Acunetix. Managed security tools including Websense, Kaspersky AdminKit, RSA SecurID, and Safeboot encryption. Configured RSA Envision across company branches.

Certificates

Cissp

Isc2

2016

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