07/28/2025 updated
100 % available
Cybersecurity Professional with IT Support Experience
Canada
Only remote
Computer ProgrammingHTMLJava (Programming Language)JavaScriptTechnical SupportAutomationBash ShellComputer SecurityComputer ProgrammingDynamic Host Configuration ProtocolLinuxNetwork Address TranslationRAIDDomain Name System (DNS)Incident ResponseVMware ESX Servers
Cybersecurity Tools
Proficiency in cybersecurity tools including Kali Linux, TryHackMe, Splunk, Sysmon, and various IDS/IPS solutions for threat detection and system monitoring.
Network Configuration
Experience setting up full-scale network infrastructure, including cabling, switch/router configuration, VPN setup, and managing LAN/WAN/VPN configurations.
System Administration
Skills in IT hardware maintenance, system hardening, and endpoint security across Windows, Linux, and hybrid environments.
Enterprise Systems
Knowledge of VMware ESXi, vSphere, vCenter, Microsoft Hyper-V, RAID configurations, and Windows Server environments.
Programming & Automation
Familiarity with Python, Bash, PowerShell, Java, HTML, JavaScript, and SQL for automation and development tasks.
Security Monitoring
Experience with SIEM tools, log analysis, incident response fundamentals, and implementing basic cybersecurity controls.
Networking Protocols
Understanding of TCP/IP, DNS, DHCP, VLANs, NAT, VPN, and various networking protocols with hands-on troubleshooting experience.
Proficiency in cybersecurity tools including Kali Linux, TryHackMe, Splunk, Sysmon, and various IDS/IPS solutions for threat detection and system monitoring.
Network Configuration
Experience setting up full-scale network infrastructure, including cabling, switch/router configuration, VPN setup, and managing LAN/WAN/VPN configurations.
System Administration
Skills in IT hardware maintenance, system hardening, and endpoint security across Windows, Linux, and hybrid environments.
Enterprise Systems
Knowledge of VMware ESXi, vSphere, vCenter, Microsoft Hyper-V, RAID configurations, and Windows Server environments.
Programming & Automation
Familiarity with Python, Bash, PowerShell, Java, HTML, JavaScript, and SQL for automation and development tasks.
Security Monitoring
Experience with SIEM tools, log analysis, incident response fundamentals, and implementing basic cybersecurity controls.
Networking Protocols
Understanding of TCP/IP, DNS, DHCP, VLANs, NAT, VPN, and various networking protocols with hands-on troubleshooting experience.
Experience
Professional experience0 - 5 years
Freelancer since2022
Languages
EnglishNative speaker
Project history
Diagnosed, repaired, and maintained IT hardware including POS systems, servers, and payment terminals. Set up full-scale network infrastructure for local businesses including cabling, switch/router configuration, and VPN setup. Conducted system hardening and post-deployment support for endpoints and networking gear. Managed LAN/WAN/VPN configurations and improved system reliability and security.
Launched and operated a small-scale IT support venture providing Tier 1 technical support for e-commerce backend systems. Implemented basic cybersecurity controls including antivirus deployments, firewall configurations, and system monitoring using Sysmon. Documented and responded to incidents, maintained system logs, and contributed to improving the security posture of client systems.
Delivered exceptional technical support for various customer platforms. Documented issues, escalated unresolved tickets, and ensured SLA compliance. Developed foundational troubleshooting and ticket-handling experience.