04/26/2024 updated

AG
100 % available

Multi Project Manager, Security Manager

Alanya, Turkey
Worldwide
Computer sience
Alanya, Turkey
Worldwide
Computer sience

Profile attachments

2024_04_26 CV_EN.pdf

Java (Programming Language)LTE (Telecommunication)Agile MethodologyAlgorithmic TradingAmazon Web ServicesApache TomcatApplications ArchitectureApplication Integration ArchitectureApplication LayersSoftware ApplicationsComputing PlatformsApplication ServicesBase Station SubsystemOracle WebLogic ServerVoIPBusiness Process ModelingClient Server ModelsComputer-Aided Software EngineeringIBM Rational ClearCaseComputer SecurityDatabasesComputer Telephony IntegrationSAP Crystal ReportsCustomer Data ManagementData As A ServicesData CentersData TransmissionsData RetentionData SecurityData WarehousingRelational DatabasesProgramming ToolsDisaster RecoveryMiddlewareOracle ExadataSalesGPRS Core NetworksGlobal System for Mobile CommunicationsHP Quality CentersHP Thin ClientsTivoli Management FrameworkWeb PortalsStorage Area Network (SAN)Local Area NetworksProject Management SoftwareCitrix XenAppMicrosoft ProjectNetwork AdministrationCitrix SystemsOracle Data Service IntegratorObject-Oriented Software DevelopmentOracle DatabasesOracle PrimaveraScrum MethodologySoftware ArchitectureRegression TestingRelease ManagementMigration ManagerBacktestingSAP ApplicationsSAP BISAP SDService-Oriented ArchitectureMicrosoft SharePointSiebel CRMSecurity Information and Event ManagementSyslogSystems ArchitectureSystem Integration TestingSystems IntegrationTeradata SQLTest ManagementWide Area NetworksWeb Application DevelopmentWeb Application FrameworksWeb ServicesExtensible Markup Language (XML)Authentication Authorization Accounting (Server Program)Enterprise Application SoftwareEnterprise Application PlatformCyberarkSystem AvailabilityAris SoftwareFirewalls (Computer Science)JuniperDocumentation SystemIntegration TestsInformation TechnologyRational RoseStaffwareOracle Golden GateDatabase MonitoringNetscapeTIBCO (Software)CiscoVMware
Agile Project Management, Project Management PMI, 
Cyber Security Manager, Test manager, Release Manager, 

Personal Skills
 Ability to work with people of all levels
 Work under pressure and tight deadlines
 Work individually and as part of a large team
 Ability to multi task
 Work in a challenging environment as part of a team
 Excellent analytical and problem solving abilities
 Strong problem solving and decision making skills
 Strong communications and influencing skills
 Confident leader and coach
 Excellent interpersonal skills with ability to communicate and understand on both a technical and
business level
 Business and commercially driven
 Effective and sensitive communicator
 Excellent analytical skills
Business Skills
 Project Management PMI, Prince 2, Atern
 Service Management ITIL
 Process Modelling (COBIT, e-TOM, SID, UML, ETSI)
 Analysis & design process modelling
 Business analyst
 Requirements Engineering
 Methodologies
 Risk Management
 IT Data Centre Service Security
 Cloud services/Amazon Web Services (AWS)


amazon web services (AWS),application integration,IT Security, security infrastructure, cyber security, CTI, data centre, data centres, Data Retention,  Data Warehouse, disaster recovery, Enterprise application software, Firewall, SGSN, GGSN, GSM network, Quality Center, Quality Centre, integration tests, Migration Manager

Experience

Professional experience10+ years
Freelancer since2000

Languages

GermanNative speakerEnglishFluent

Project history

IT Security Manager Vodafone International Telecommunication Company, Düsseldorf Germany

Implementing data centre security services, managing security
zoning, transformation none compliance servers and services
Executing data centre security classifications, risk assessments and
audit processes.

Multi Project Manager

Vodafone/Kabel Deutschland International Telecommunication Company
International Telecommunication Company, Munich, Berlin Germany

Multi Project management of implementation services and solution
for Call Centre Consolidation AVAYA, Cisco, SAP BCM - Business
Communication Management, SAP Accrual Engine, EVO Business Transformation Program, Data Centre
Services, WAN, LAN
BMC Remedy, Microsoft Share Point, Media Server, CTI Integration, data security, encryption,
Project management aXcelerate,
VMWARE, Citrix, SAP Interface

Multi Project Manager Technical Infrastructure/Technical Services

Vodafone/Kabel Deutschland
Vodafone/Kabel Deutschland, Munich, Berlin

Business background

Vodafone/Kabel Deutschland belongs to the top world leaders in communications and is the leading
network operator in Germany.

Summary of my engagement

IT-O Application planning department is responsible for successful Program/Project Management in the
area of technical infrastructure and technical IT for internal customers. Project management is
following the internal project management method similar PMI and SCRUM


* Project planning
* Analysing requirements and scope (Datacenter services, application services, web services,
processes)
* Effort estimation (cost, time, resources)
* Subcontracting (national and international partners)
* Quality management with international teams
* Risk management (identification, qualification, tracking), Risk board

* Directing and Mange Project execution
* Stakeholder management (upper management and internal company customers, functional and
business stakeholders as well as technical stakeholders)
* Contract management
* Vendor management (8 potential international vendors)
* SLA and KPI management
* Configuration and development
* Project review meetings with stakeholders and project sub teams
* Project Steering board

* Monitoring and Control
* Verify and Control set up system and services
* Control schedule
* Project controlling
* Monitoring progress for emulation and system integration testing and set up of services
* Scheduling tasks and monitoring progress against detailed project plan milestones
* Report performance

Role filled
* Multi Project Manager, Business Analyst, Bid Management

Applications used, developed and evaluated
* Project management method (Vodafone internal, PMI, SCRUM)
* Project management software (aXcelerate, MS Project)
* Project reporting
* EDWH
* CTI
* AVAYA, CISCO Call Centre, SAP BCM - Business Communication Management,Citrix VMW, LAN, WAN, SIP,
VoIP
* SAP Accrual Engine
* EVO, international and global Business Transformation Project
* Data Centre Services
* Enterprise Applications Software (SAP SD, FI)
* Microsoft Sharepoint
* BMC Remedy

Bid Manager / Multi Project Manager Data Warehouse, SAP, BSS, OSS, VoIP

International leading information technology service company
International leading information technology service company, Düsseldorf, Germany

Multi Project management of implementation services and solution for Data Warehouse,
Data Retention, SAP, BSS, OSS, VoIP

Bid Manager / Multi Project Manager

Atos
Atos , Düsseldorf, Germany

Business background

AtoS is a leading information technology service company with operations in more than 25 countries
around the world.

Summary of my engagement

The Project Management Competence Centre department of AtoS is responsible for bid management and
project management as well. The projects following PMI standard and agile project management
framework Atern.

* Bid management
* Pre-Sales
* Subcontracting
* Cost, risk, cash flow and bid calculation (> 15 Million)
* Offer process and presentation management board

* Project planning
* Analysing requirements and scope
* Definition activities and services (data centre services, application services, Web
services, processes)
* Effort estimation
* Quality planning (project, vendor, quality department)
* Risk management (identification, qualification, tracking), Risk board

* Directing and Mange Project execution
* Interface stakeholder (upper management and customers)
* Contract management
* Vendor management (4 potential international vendors)
* SLA and KPI management
* Configuration and development
* Project review meetings with stakeholder and project sub teams
* Project Steering board

* Monitoring and Control
* Verify and Control set up system and services
* Control schedule
* Project controlling
* Monitoring progress for emulation and system integration testing and set up of services
* Scheduling tasks and monitoring progress against detailed project plan milestones
* Report performance


Roles filled
* Bid Manager / Multi Project Manager

Applications used, developed and evaluated
* Project management PMI
* Project management Software (Artemis, MS Project)
* Monitoring Testing (Quality Center)
* Project Assignment charging and effort recording (Artemis, PLT, SAP)
* Project reporting
* Data Warehouse (Teradata, Exadata, Oracle Golden Gate, Oracle Data Integrator, Informatica)
* Data Retention, NDWH
* CRM (In-House application AtoS)
* Billing (BSCS)
* Enterprise application software (SAP SD, FI)
* RADIUS/AAA/SIP/VOIP (HUAWEI)
* Tomcat (Web services)
* Data centre services (high availability, disaster recovery, LAN, WAN, Firewall, Host cluster,
RAS)

Project Manager Point of Sales

International leading information technology service company
International leading information technology service company, Düsseldorf, Germany

Project management of implementation services and solution for "Point of Sales"
project based on standard application (web services)

Project Manager Point of Sales

AtoS
AtoS , Düsseldorf, Germany

Business background

AtoS is a leading information technology service company with operations in more than 25 countries
around the world.

Summary of my engagement

The Project Management Competence Centre department of AtoS is responsible for bid management and
project management as well. The project take over Point of Sales solution and services for external
partner. The project is following PMI standard and agile project management framework Atern..

* Project planning
* Analysing requirements and scope
* Definition activities and services
* Effort estimation
* Quality planning (project, vendor, quality department)
* Risk management (identification, qualification, tracking)

* Directing and Mange Project execution
* Interface stakeholder
* Contract management
* Vendor management (Austrian company)
* SLA and KPI management
* Security concept and SOx
* Configuration and development
* Change Management
* Project review meetings with stakeholder and project sub teams
* Project Steering board

* Monitoring and Control
* Verify and Control set up system and services
* Control schedule
* Monitoring progress for emulation and system integration testing and set up of services
* Scheduling tasks and monitoring progress against detailed project plan milestones
* Report performance


Roles filled
* Project Manager

Applications used, developed and evaluated
* Project management PMI
* Project management Software (Artemis, MS Project)
* Monitoring Testing (Quality Centre)
* Project Assignment charging and effort recording (Artemis, PLT, SAP)
* Demand management
* Project reporting
* Point of Sales (NTSwincash 10.x)
* Tomcat (Web-services)
* Web Portal (Products, Tariffs, Customer Data)
* Software Roll-out (Microsoft SMS)
* Enterprise application software (SAP BI, SD, FI, MM, XI)
* Provisioning application (e-plus)
* KPI definition and monitoring (Atos/e-plus)
* Data centre services (high availability, disaster recovery, LAN, WAN, Firewall, Host cluster,
RAS)

Project Manager Real-time Rating

International Telecommunication Company
International Telecommunication Company, Bonn (Germany) and London (UK)

Release management convergent rating solution (BSS and OSS) based on standard
application.

Project Manager Realtime Rating

T-Mobile
T-Mobile, Bonn (Germany) and London (UK)

Business background

The T-Mobile group belongs to the top world leaders in mobile communications, with operations in
Germany, the US, the UK, Austria, the NL and the Czech Republic serving more than 90 million
subscribers. It also has shares in various countries worldwide.

Summary of my engagement

The IT department of t-mobile is responsible for implementation of a convergent online rating
solution of pre-pair and postpaid customer in the t-mobile Deutschland (TMD) mass market

* Release planning
* Analysing requirements and scope include replacement SGSN, GGSN, LTE Pilot Phase
* Solution process description (Rating, CRM, IPMS, E2E solution)
* Definition activities
* Effort estimation
* Quality planning (project, vendor, quality department)
* Risk management (identification, qualification, tracking, Replacement SGSN, GGSN, LTE)

* Directing and Mange Project execution
* Stakeholder management (upper management, functional and business stakeholders as well as
technical stakeholders)
* Life Cycle Management
* SPOC for High Level Design and Detail Design (IT, 3G Network, Interfaces XML, SOA)
* Configuration and development (Rating, CRM, RDBMS, XML, SOA)
* Project review meetings with stakeholder

* Monitoring and Control
* Verify and Control development streams
* Control schedule
* Monitoring progress for emulation and system integration testing
* Scheduling tasks and monitoring progress against detailed project plan milestones
* Report performance

Roles filled
* Project Manager, System Delivery Manager, Service Manager

Applications used, developed and evaluated
* Project management Software (MS Project)
* Monitoring Testing (Quality Centre, DDTS)
* Monitoring production problems (Service Centre)
* Project Assignment charging and effort recording (PACE)
* Demand management (CPDS)
* Project reporting (iQReP)
* Billing and Online Rating (Alcatel-Lucent OSP/CRE)
* Billing and CRM In-House application (TMD)
* Tariff and Product configuration (TMD)
* SOA Services (customer data, products, tariffs, contract administration)
* Web Services (customer self service, product services)
* NGOSS/3GPP/RADIUS/AAA
* SGSN, GGSN (Huawei, Nokia-Siemens)
* KPI definition and monitoring (TMD)
* Data centre services (high availability, disaster recovery, Firewall, Host cluster (IN platform)
)

Project Manager Migration Rating and Billing

T-Mobile
T-Mobile, London (UK) and Bonn (Germany)

Business background

The T-Mobile group belongs to the top world leaders in mobile communications, with operations in
Germany, the US, the UK, Austria, the NL and the Czech Republic serving more than 90 million
subscribers. It also has shares in various countries worldwide.

Summary of my engagement

The IT department of t-mobile is responsible for the migration of pre-paid and postpaid customer in
the t-mobile Deutschland (TMD) and t-mobile UK (TMUK) mass market

* Migration strategy to extend the today's system stack (TMD)
* Migration strategy to replace the existing Billing and Rating applications (TMUK)


Roles filled
* Project Manager, Migration Manager, Business Analyst

Applications used, developed and evaluated
* Project management Software (MS Project)
* Monitoring Testing (Quality Centre, DDTS)
* Monitoring production problems (Service Centre)
* Project Assignment charging and effort recording (PACE)
* Demand management (CPDS)
* Project reporting (iQReP)
* eTOM, ITIL
* Billing and Rating online/offline (Alcatel-Lucent OSP/CRE)
* Billing In-House application (t-mobile )
* CRM In-House application (TMD)
* Billing Convergys (TMUK)
* Billing AMDOCS (TMUK)
* CRM AMDOCS (TMUK)

Project Manager Migration Rating and Billing

International Telecommunication Company
International Telecommunication Company, Bonn (Germany) and London (UK)

Responsible for migration concept to migrate customer and subscriber mass data from
the billing legacy application to the target solution based on a standard
application.

Application Manager Billing

O2
O2, Munich, Germany

Business background

O2 is part of Telefonica group and belongs to the top world leaders in mobile communications, with
operations in Europe and Latin America.

Summary of my engagement

The IT department of o2 is responsible for the definition of Billing System. The standard solution
has to support flexible changes, improved performance and better integration of existing
applications.
The project team is responsible for analyse the business requirements and the implementation

* Identification of influenced business processes
* Identification of influenced system environments
* Project Planning, definition of mile stones
* Coordination task with business departments, system delivery and operational team of data centre
* Solution process description
* Configuration and development
* Support international test team
* Support systems integration & testing
* Scheduling tasks and monitoring progress against detailed project plan milestones
* Fit the best way to support the business requirements and imitate the customization of the
standard application

Roles filled
* Application Manager, Business Analyst

Applications used, developed and evaluated
* Billing (Kenan/Comverse)
* Project management Software (Primavera)
* Specification and Design (Rational Tools)
* Testing and quality (Rational Tools)
* Documentation system (Rational Tools)

Application Manager Billing

International Telecommunication Company
International Telecommunication Company, Munich, Germany

Responsible for billing application of business and retail customer based on
standard application.

Project Manager CRM and Billing

International Telecommunication Company
International Telecommunication Company, Bonn, Germany

Responsible for specification and acceptance of CRM and Billing solution for
business partners based on an standard application.

Project Manager CRM and Billing

T-Mobile
T-Mobile, Bonn (Germany) and Prag (CZ)

Business background

The T-Mobile group belongs to the top world leaders in mobile communications, with operations in
Germany, the US, the UK, Austria, the NL and the Czech Republic serving more than 90 million
subscribers. It also has shares in various countries worldwide.

Summary of my engagement

The IT department of T-Mobile is responsible for the definition of Partner Billing System. The new
standard solution has to support flexible changes, improved performance and better integration of
existing applications.
The project team is responsible for migration the customer care function of Convergys PAM to
Convergys CAM and additional business requirements.

* Identification of influenced business processes
* Identification of influenced system environments
* Design and implementation of the cut-over strategy
* Definition of migrations steps and migrations phases
* Definition of comparisons for the invoice check
* Project Planning, definition of mile stones and migrations tasks
* Coordination task with business departments, system delivery and operational team of data centre
* Solution process description
* Configuration and development
* Design E2E system architecture
* Support international test team
* Support systems integration & testing
* In-house training for the business departments
* Organization in-house workshops with business departments
* Scheduling tasks and monitoring progress against detailed project plan milestones
* Fit the best way to support the business requirements and imitate the customization of the
standard application

Roles filled
* Project Manager, Release Manager, Business Analyst

Applications used, developed and evaluated
* CRM (Convergys CAM)
* Billing (Convergys Geneva)
* Reporting (Crystal Reports)
* CS/AR/AP (SAP)
* Transaction platform (XTC, iBMD)
* Network (AAA,GGSN,SGSN)
* Invoicing platform (DORA)
* SOA Services (customer data, products, tariffs)
* Web Services (customer data, products, tariffs)
* Project management Software (MS Project)
* Testing and quality (Clear DDTS, Quality Centre)
* Development and documentation (Clear Case)

Project Manager CRM and Billing

International Telecommunication Company
International Telecommunication Company, Bonn, Germany

Responsible for specification and acceptance of CRM and Billing solution for
business partners based on a standard application.

Responsible for migration concept to migrate the master data from the billing legacy
application to the target solution based on a standard application.

Project Manager CRM and Billing

T-Mobile
T-Mobile, Bonn, Germany

Business background

The T-Mobile group belongs to the top world leaders in mobile communications, with operations in
Germany, the US, the UK, Austria, the NL and the Czech Republic serving more than 90 million
subscribers. It also has shares in various countries worldwide.

Summary of my engagement

The IT department of T-Mobile is responsible for the definition of Partner Billing System. The new
standard solution has to support flexible changes, improved performance and better integration of
existing applications.
The project team is responsible for implementation additional business models and business
requirements.

* Identification of influenced business processes
* Identification of influenced system environments
* Design and implementation of the cut-over strategy
* Definition of migrations steps and migrations phases
* Definition of comparisons for the invoice check
* Definition of acceptance
* Definition of fall-back scenarios
* Project planning, definition of milestones and migrations tasks
* Coordination task with business departments, system delivery and operational team of data centre
* Solution process description
* Configuration specification
* Interface specification
* Security concept
* Technical architecture / Data Centre Services
* Operations specification
* Support migration test team
* Support vendor development team of legacy application for the development of migration export
tools
* Support vendor development team of standard application for the development of migration import
tools
* Standards and Quality - participate in the creation and definition of quality standards and
procedures
* Support planning of the parallel operations phase
* In-house training for the business departments


Roles filled
* Project Manager, Release Manager, Business Analyst

Applications used, developed and evaluated
* CRM (Convergys PAM)
* Billing (Convergys Geneva)
* Reporting (Crystal Reports)
* CS/AR/AP (SAP)
* Transaction platform (XTC, iBMD)
* Network (AAA,GGSN,SGSN)
* Invoicing platform (DORA)
* SOA Services (customer data, products, tariffs)
* Web Services (customer data, products, tariffs)
* Project management Software (MS Project)
* Testing (Clear DDTS)
* e-TOM / SID

Business Analyst

International Telecommunication Company
International Telecommunication Company, Bonn, Germany

Responsible for analyse business process and business requirements to specify a
solution process document for a business partner CRM and Billing solution based on
the target standard application.

Business Analyst

T-Mobile
T-Mobile, Bonn, Germany

Business background
The T-Mobile group belongs to the top world leaders in mobile communications, with operations in
Germany, the US, the UK, Austria, the NL and the Czech Republic serving more than 90 million
subscribers. It also has shares in various countries worldwide.

Summary of my engagement

The IT department of T-Mobile is responsible for the definition of Partner Billing System. The new
standard solution has to support flexible changes, improved performance and better integration of
existing applications.
The project team is responsible for the migration of the customers from the legacy applications to
the new standard application.

* Review and analyses current and target business requirements and processes
* Weighting of requirements and mapping for standard functions
* Organization in-house workshops with business departments
* Organization in-house workshops with software supplier
* Scheduling tasks and monitoring progress against detailed project plan milestones
* Fit the best way to support the business requirements and imitate the customization of the
standard application
* Negotiation with software supplier
* Expand prototyping


Roles filled
* Business Analyst

Applications used, developed and evaluated
* CRM (Convergys PAM)
* Billing (Convergys Geneva)
* Reporting (Crystal Reports)
* CS/AR/AP (SAP)
* Transaction platform (XTC,iBMD)
* Invoicing platform (DORA)
* Project management Software (MS Project)

System Analyst

International Telecommunication Company
International Telecommunication Company, Bonn, Germany

Support the RFQ process for an implementation of a business partner CRM and Billing
system solution.

System Analyst

T-Mobile
T-Mobile, Bonn, Germany

Business background
The T-Mobile group belongs to the top world leaders in mobile communications, with operations in
Germany, the US, the UK, Austria, the NL and the Czech Republic serving more than 90 million
subscribers. It also has shares in various countries worldwide.

Summary of my engagement

The IT department of T-Mobile is responsible for the specification of Partner Billing System. The
future target solution should based on a standard application solution and has to support flexible
changes, improved performance and better integration of existing applications.
The project team is responsible for the selection of possible software companies to fit the
requirements in a best of solution and possible software integrator companies for the target
solution.

* Market analyse for potential software suppliers
* Accomplishment RFQ process
* Organization meeting with business department and software suppliers
* Analyse and presentation result of RFQ process
* Preparation decision for the management
* Implementation and support of prototyping
* Identification influenced business processes

Roles filled
* System Analyst, Business Analyst

Applications used, developed and evaluated
* Billing and CRM Convergys Geneva
* Billing and CRM Amdocs Enabler
* Billing and CRM SchlumbergerSema BSCS
* Billing and CRM Portal Infranet

Quality Assurance Manager Billing

Telecommunication Company
Telecommunication Company, Düsseldorf, Germany

Responsible for test and acceptance of the integration platform for ISP connection
to a Billing and Customer Care system solution.

Quality Assurance Manager Billing

E-Plus
E-Plus, Düsseldorf, Germany

Business background
E-Plus is the third major provider of mobile services in Germany. It serves more than ten million
subscribers in Germany.

Summary of my engagement

Responsible for test and acceptance of the integration platform for Independent Service Provider
(ISP) connection to the billing and customer care system solution and therefore the necessary
extension of the BSS/OSS system stack.

* Design and implementation of the technical system architecture for the ISP communication
* Support web application development team based on JAVA technology
* Support interface team based on BEA technology
* Test and acceptance extension of the content provider billing application
* Test and acceptance extension of the customer care
* Test and acceptance web self service portal
* Specification test scenarios and test cases
* Accomplishment test activity
* Problem management
* Defect tracking
* Preparation interface test and integration test
* Testing and optimizing of the billing procedure
* Quality monitoring
* Implementation and optimizing of quality measures for the change management
* Documentation and quality management reporting


Roles filled
* Test and Quality Manager

Applications used, developed and evaluated
* Billing (Portal Infranet)
* Billing (BSCS)
* Web Application Server (Netscape WAS, BEA Web Logic Server)
* Web Portal for customer data, products, customer self administration
* Database System (Oracle 8.x/XML)
* Reporting (Crystal Report)
* Network (AAA,GGSN,SGSN)

Quality Assurance Manager Billing

Telecommunication Company
Telecommunication Company, Düsseldorf, Germany

Responsible for test and acceptance of Billing and Customer Care system solution.

Quality Assurance Manager Billing

E-Plus
E-Plus, Düsseldorf, Germany

Business background
E-Plus is the third major provider of mobile services in Germany. It serves more than ten million
subscribers in Germany.

Summary of my engagement

The project team of E-Plus was responsible for Test and acceptance BSS/OSS system. This contain the
implementation, test and acceptance of the billing system environment and the customer care
functionality for the administration of retail and wholesale customers for using mobile internet
access for application service providers and network provider.

* Review business requirements
* Test and acceptance content provider billing application, Mobile Commerce/E-Commerce
* Test and acceptance customer care
* Support operations department for the start of operation
* Support specification of interfaces
* Specification test scenarios and test cases
* Accomplishment test activity
* Problem management
* Defect tracking
* Preparation interface test and integration test
* Testing and optimizing of the billing procedure
* Quality monitoring
* Implementation and optimizing of quality measures for the change management
* Define SLA (Service Level Agreement)
* Work out decision presentations for the management
* Documentation and quality management reporting
* Preparation and accomplishment of software application tests, interface tests and integration
tests
* Preparation and accomplishment of function test and regression test
* Development of test applications and test analyse tools


Roles filled
* Test and Quality Manager

Applications used, developed and evaluated
* Billing (Portal Infranet)
* Billing (BSCS)
* Web Application Server (Netscape WAS, BEA Web Logic Server)
* Database System (Oracle 8.x)
* Reporting (Crystal Report)

Project Manager, Team leader Billing

Telecommunication Company, Team Leader Billing
Telecommunication Company, Team Leader Billing, Hannover, Germany

Responsible for the build up of the billing department of a start-up company. Design
of the Billing system application and middleware.

Project Manager, Team Leader Billing

Firstmark
Firstmark, Hannover, Germany

Business background
FirstMark Telekommunikation was one of the new entrants on the German telecommunication market that
was opened in January 1998 for competition. FirstMark Telekommunikation provides fixed telephony and
data services to the corporate market.

Summary of my engagement

The Billing department of FirstMark was responsible for the implementation and the operation of the
billing system environment.

* Managing the data operation for the billing system application done by a service provider
* Definition processes
* Definition interfaces
* Definition tariffs and products
* Validation invoice
* Design and implementation of the target billing application system architecture
* Definition processes
* Definition interfaces
* Definition of the migration from the legacy billing application to the target billing system
* Coordination requirements, solutions and decisions with business departments

Roles filled
* Manager billing department, Project Manager

Applications used, developed and evaluated
* Billing (Geneva)
* Transaction platform (Tibco)
* Network system (Nortel Network and Juniper)
* AR/AP (SAP)
* CRM (Siebel System)
* Database System (Oracle 8.x)
* Reporting (Crystal Report)
* ARIS, e-TOM, SID
* ETSI

Project Manager, Team Leader Architecture

VIAG Interkom
VIAG Interkom, Munich, Germany

Responsible for IT technical architecture. Project manager for several projects,
e.g. development of a new enterprise IT-architecture, migration strategy towards new
target architecture, evaluation of new IT technologies.

Project Manager, Team Leader Architecture

VIAG Interkom
VIAG Interkom, Munich (Germany) and Amsterdam (NL)

Business background
VIAG Interkom was a joint venture between British Telecom (45%), VIAG (45%) and Telenor (10%). VIAG
Interkom was one of the new entrants on the German mobile telecommunication market that was opened
in January 1998 for competition. VIAG Interkom provides fixed telephony and mobile services to the
residential market; VIAG Interkom provides also data, mobile and fixed telephony to the corporate
market.

Summary of my engagement

The strategy & architecture department of VIAG Interkom was responsible for the definition of an
overall new IT target architecture. The new target architecture has to support flexible changes,
improved performance and better integration of existing applications.
The technical architecture team was responsible for the definition of a the new technical
architecture based on the analyse of the current application architecture and the current technical
architecture. For this challenging task the technical architecture team kicked off several projects
for development of the architecture vision, identification of migration projects, migration
strategy, and evaluation of infrastructure.
The team strategy & architecture was a international team with permanent employees and contractors
for development and evaluation projects.

* Design and implementation of the technical system architecture
* Definition of a layered architecture
* Design of the operating system layer
* Design of the database system layer
* Design of the communication layer
* Design of the application layer
* Design of the presentation layer
* Analyse and design of a SAN (Storage Area Network)
* Design of an high available, flexible, large client server environment

* Design and implementation of the application system architecture
* Analyse and design of a billing system platform
* Analyse and design of a system management platform
* Analyse and design of a e-commerce platform
* Analyse and design of a web portal platform
* Impact analysis 2G network

* Overview and documentation of current application architecture
* Overall plan for technical architecture team (e-TOM, SID, ETSI)
* Migration strategy and proposal towards new architecture
* Establishment of a standard board within the information management systems organization
* Evaluation and proposal of a tool for business process automation, acceptance as a standard
within VIAG Interkom
* Design of solution for the start-up of a call centre
* Analyse of Thin client solutions based on systems from Citrix (MetaFrame) and SUN (Corona)
* Design for the solution for an e-commerce platform

Roles filled
* Team Leader, Project Manager, System Architect, Chair of Standard Board

Applications used, developed and evaluated
* Evaluation tools for business process automation (Staffware, inConcert, Forte Conductor, Domino
Workflow)
* Weblogic Enterprise (Object Request Broker with Transaction, Security and Naming Services)
* Case tool (Rational Rose)
* System management (Patrol, Tivoli)
* Front office applications
* Web portal software (Vignette, BEA, Blaxxun, Vitria)
* Project management software (Primavera, Artimes)
* ERP software (Siebel, Clarify Vantive)
* Billing (Arbor)
* Web application server (Netscape WAS, BEA Web Logic Server)

IT Manager, Head of department

tesion Telekommunikation
tesion Telekommunikation, Stuttgart, Germany

Responsible for build-up the IT department of a start-up company. Design of the IT
system architecture also of the application and middleware. Design and
implementation of IT processes, quality and security.

IT Manager, head of department

tesion Telekommunikation

IT Specialist Network Management Centre, Project Manager

Gesellschaft für Datenfunk
Gesellschaft für Datenfunk , Essen / Leipzig, Germany

Responsible for Network Management Centre. Project manager for several projects,
e.g. design and development of new database information systems, Customer Care and
Billing System, Business process description, implementation of an IT security
system.

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