06/16/2023 updated

**** ******** ****
100 % available

I am an organized, communicative person, with initiative, who adapts to any type of situations.

Giroc, Romania
Only remote
Giroc, Romania
Only remote

Profile attachments

CV - Natalia Pinzaru

Active DirectoryArtificial IntelligenceData AnalysisAuthenticationsBomgarComputer MaintenanceVirtual Private Networks (VPN)Python (Programming Language)Microsoft SoftwaresWindows ServersNetworking CablesNetwork MonitoringNetwork AdministrationCitrix SystemsSoftware MaintenanceSAP ApplicationsSAS (Software)Microsoft SharePointComputer EquipmentIntegration TestsOperational SystemsCiscoServicenow
Active directory, AI, bomgar, Cisco, Citrix, Computer equipment, computer repair, data analysis, integration tests, Excel, Microsoft Office, SharePoint, Microsoft technologies, network administration, network monitoring, network cabling, operating systems, Python, SAP, SAS, servicenow, software maintenance, Authenticator, VPN, Windows Server

Experience

Professional experience5 - 10 years
Freelancer since2023

Languages

EnglishFluentFrenchFluentRomanianNative speakerRussianGood

Project history

Operator N2

SCC Service Romania

Internet & IT

250-500 team member

Main activities: -Change request data analysis; -Ticket opening and tracking; -Opening and granting rights/admin access; -Account management; -Restore configuration (when is required); -Troubleshooting different software/hardware sistems; -Updating the local AI with new information, procedures and correcting errors in conversations with users.
Acquired skills and competencies: SAP, VPN, SharePoint, Active directory, Windows Server, Citrix, vm, remote support, technical support, servicenow, network administration troubleshooting, MS365, Helpy, Authenticator 6

Computer equipment and network technician

ATOS IT Solutions; Services SRL
2 years and 4 months Services SRL

Timisoara | Office / Back-office / Secretariat | Services

Management and implementation of operating systems, applications and




networks based on Microsoft technologies.

Acquired skills and competencies:
Excel, Helpdesk, hardware software maintenance, maintenance systems
installation, computer repair networking, BDCMS tools, IBO IDM tools,
CAMS/NATIVE/GUI tools

RAN Network Integration Engineer (L1-L2) - Monitoring Support

Adecco Romania for Nokia
2 years speaking) - Adecco Romania for Nokia
Timisoara | IT Software | IT / Telecom

Main activities:
-Change request data analysis;
-Propose solution to meet the costumer requirements;
-Perform configuration and integration tests;
-Analyze and evaluate test results;
-Transmission alarm troubleshooting and fault management;
-Ticket opening and tracking;
-Remote support for Field Engineers;
-Restore configuration (when is required);
-Supervising a team of 5-8 employees.

Multi vendor:
-2G(BTS) / 3G(NodeB) / 4G(eNodeB) from Ericsson, Huawei, Nokia, Nortel;
-PDH/Microwave from Huawei;
-GPON (Huawei);
-TEMIP for alarms;
-GIR (tickets);
-VMs: Huawei, Ericsson (including AMOS),Nortel, Nokia;
-Other tools: USS SAS/CPT/CRS/GIR/SDL/WHAT.

Acquired skills and competencies:
Networking, network cabling, network monitoring, computer troubleshooting,
telecommunications networks, installation of maintenance systems

sales advisor

C&A Moda Retail
6 months Timisoara | Sales | Commerce / Retail

Acquired skills and competencies:
cash register, crm customer relationship management

Hostess

El Azteca Restaurant
4 months Abroad | Alimentation | Food and Drinks

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