06/16/2023 updated


100 % available
I am an organized, communicative person, with initiative, who adapts to any type of situations.
Giroc, Romania
Only remote
Active DirectoryArtificial IntelligenceData AnalysisAuthenticationsBomgarComputer MaintenanceVirtual Private Networks (VPN)Python (Programming Language)Microsoft SoftwaresWindows ServersNetworking CablesNetwork MonitoringNetwork AdministrationCitrix SystemsSoftware Maintenance
Active directory, AI, bomgar, Cisco, Citrix, Computer equipment, computer repair, data analysis, integration tests, Excel, Microsoft Office, SharePoint, Microsoft technologies, network administration, network monitoring, network cabling, operating systems, Python, SAP, SAS, servicenow, software maintenance, Authenticator, VPN, Windows Server
Experience
Professional experience5 - 10 years
Freelancer since2023
Languages
EnglishFluentFrenchFluentRomanianNative speakerRussianGood
Project history
Main activities: -Change request data analysis; -Ticket opening and tracking; -Opening and granting rights/admin access; -Account management; -Restore configuration (when is required); -Troubleshooting different software/hardware sistems; -Updating the local AI with new information, procedures and correcting errors in conversations with users.
Acquired skills and competencies: SAP, VPN, SharePoint, Active directory, Windows Server, Citrix, vm, remote support, technical support, servicenow, network administration troubleshooting, MS365, Helpy, Authenticator 6
Acquired skills and competencies: SAP, VPN, SharePoint, Active directory, Windows Server, Citrix, vm, remote support, technical support, servicenow, network administration troubleshooting, MS365, Helpy, Authenticator 6
2 years and 4 months Services SRL
Timisoara | Office / Back-office / Secretariat | Services
Management and implementation of operating systems, applications and
networks based on Microsoft technologies.
Acquired skills and competencies:
Excel, Helpdesk, hardware software maintenance, maintenance systems
installation, computer repair networking, BDCMS tools, IBO IDM tools,
CAMS/NATIVE/GUI tools
Timisoara | Office / Back-office / Secretariat | Services
Management and implementation of operating systems, applications and
networks based on Microsoft technologies.
Acquired skills and competencies:
Excel, Helpdesk, hardware software maintenance, maintenance systems
installation, computer repair networking, BDCMS tools, IBO IDM tools,
CAMS/NATIVE/GUI tools
2 years speaking) - Adecco Romania for Nokia
Timisoara | IT Software | IT / Telecom
Main activities:
-Change request data analysis;
-Propose solution to meet the costumer requirements;
-Perform configuration and integration tests;
-Analyze and evaluate test results;
-Transmission alarm troubleshooting and fault management;
-Ticket opening and tracking;
-Remote support for Field Engineers;
-Restore configuration (when is required);
-Supervising a team of 5-8 employees.
Multi vendor:
-2G(BTS) / 3G(NodeB) / 4G(eNodeB) from Ericsson, Huawei, Nokia, Nortel;
-PDH/Microwave from Huawei;
-GPON (Huawei);
-TEMIP for alarms;
-GIR (tickets);
-VMs: Huawei, Ericsson (including AMOS),Nortel, Nokia;
-Other tools: USS SAS/CPT/CRS/GIR/SDL/WHAT.
Acquired skills and competencies:
Networking, network cabling, network monitoring, computer troubleshooting,
telecommunications networks, installation of maintenance systems
Timisoara | IT Software | IT / Telecom
Main activities:
-Change request data analysis;
-Propose solution to meet the costumer requirements;
-Perform configuration and integration tests;
-Analyze and evaluate test results;
-Transmission alarm troubleshooting and fault management;
-Ticket opening and tracking;
-Remote support for Field Engineers;
-Restore configuration (when is required);
-Supervising a team of 5-8 employees.
Multi vendor:
-2G(BTS) / 3G(NodeB) / 4G(eNodeB) from Ericsson, Huawei, Nokia, Nortel;
-PDH/Microwave from Huawei;
-GPON (Huawei);
-TEMIP for alarms;
-GIR (tickets);
-VMs: Huawei, Ericsson (including AMOS),Nortel, Nokia;
-Other tools: USS SAS/CPT/CRS/GIR/SDL/WHAT.
Acquired skills and competencies:
Networking, network cabling, network monitoring, computer troubleshooting,
telecommunications networks, installation of maintenance systems