11/28/2024 updated

**** ******** ****
100 % available

Executive Assistant | Electronic Medical Record-EMR | Property Manager

Bagerhat, Bangladesh
Worldwide
Masters
Bagerhat, Bangladesh
Worldwide
Masters

Profile attachments

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Google Ads Display Certification _ Google.pdf
Google Ads - Measurement Certification _ Google.pdf
Google Ads Display Certification _ Google (1).pdf
Google Ads Video Certification _ Google.pdf
Digital Strategy and Business Opportunity.png

AccountingTechnical SupportMedical Billing and CodingCustomer Relationship ManagementBusiness Process ImprovementSocial MarketingData EntryEmployee RetentionFinancesProperty ManagementSearch Engine OptimizationProject ManagementOperating ExpenseProfessional CommunicationQuickBooks (Software)Real EstatesSalesforce.ComSocial MediaAtlassian TrelloZoho Office SuiteSocial ManagementSchedulingAdministrative OperationsCustomer SupportOnboardingElectronic Medical RecordsReal Estate AccountingExecutive AssistanceMedical Bill ProcessingTeam ManagementVirtual AgentsXero (Accounting Software)
✅ Executive Assistant ✅Customer Success ✅Real Estate Bookkeeper ✅Project Manager ✅ Application Support ✅ Social Media Management ✅ Onboarding ✅ Local SEO ✅ Electronic medical record (EMR) systems

Hello! I'm a dedicated professional with a strong background in Administrative Assistance, Customer Success Management, and Real Estate Bookkeeping. My diverse skill set and proven track record make me an ideal candidate for a variety of roles. Whether you need meticulous administrative support, exceptional customer success strategies, or precise real estate bookkeeping, I’m here to help your business thrive.
  •  7 years experience in Administrative Assistance/Customer Support.
  • 5 years experience as a Application Support Specialist
  • Complete 12500+ hrs in different marketplace.
  • 4 years of team management experience.
  • 3 years of experience as a Project Manager
  • Top Rated Freelancer ✅
  • Complete 270+ project
  • Work with fortune 500 companies
  • 100% job complete

✅ What I Offer:
  • Administrative Assistance:
  • Organizational Skills: Efficiently manage calendars, emails, and schedules.
  • Communication: Handle correspondence with professionalism and clarity.
  • Project Management: Coordinate tasks and deadlines, ensuring smooth workflow.
  • Data Entry: Accurate and timely entry of information into various systems.
  • Customer Success Management:
  • Client Relations: Build and maintain strong relationships with clients, ensuring satisfaction and retention.
  • Onboarding: Guide new clients through a seamless onboarding process.
  • Problem-Solving: Address and resolve client issues promptly and effectively.
  • Feedback Collection: Gather and analyze client feedback to drive continuous improvement.
  • Real Estate Bookkeeping:
  • Financial Records: Maintain accurate records of transactions, expenses, and income.
  • Reporting: Prepare detailed financial reports and statements.
  • Compliance: Ensure all financial activities adhere to legal and industry standards.
  • Software Proficiency: Experienced with real estate accounting software such as QuickBooks and Xero.
  • CRM management tools such as Go High Level, Salesforce, Zoho, Trello, Monday.com etc.

Why Work with Me?
✅Attention to Detail: I approach every task with precision, ensuring high-quality results.
✅Adaptability: I quickly adapt to new tools and processes, making me a versatile asset.
✅Communication: Clear, timely, and professional communication is a priority in all interactions.
✅Commitment: I am dedicated to delivering exceptional service and exceeding expectations.
✅Let’s work together to achieve your goals! Feel free to reach out to discuss how my skills and experience can benefit your project or business.

All in one frame. ✌️

Experience

Professional experience5 - 10 years
Freelancer since2016

Languages

EnglishFluentHindiBasic knowledge

Project history

Project Coordinator

Soft Edge BD

Marketing, PR and design

< 10 team member

Communicate with international team members for training & demonstration. Provide training support for Jr. Officer and maintain application. Involved in web development and design.

Application Support Specialist

Data-Edge Limited
Provided application support services.

Jr. Programmer

Falcon Technology and Software Solution Ltd (ftssl)
Worked as a junior programmer.

Certificates

Digital Marketing

HubSpot Academy

2024

LinkedIn Marketing Solutions Fundamentals

LinkedIn

2024

HubSpot Digital Marketing Certification

HubSpot

2024

Introduction to Google SEO

University of California, Davis

2023

Digital Strategy and Business Opportunity

Digital Marketing Institute

2023

Introduction to Social Media Marketing

Meta

2023


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