11/12/2025 updated
100 % available
Certified IT Support Technician and Network Engineer with CCNA
PORTHARCOURT, Italy
Worldwide
B.TechAbout me
A highly motivated and results-oriented Certified IT Support and Network Engineer. I bring 8years of practical experience specializing in maintaining robust network infrastructure, troubleshooting complex system issues, and ensuring high user productivity across dynamic corporate environments.
Network EngineeringActive DirectoryTechnical SupportComputer SecurityComputer NetworksSystem ConfigurationData EntryInfrastructure ManagementInventory Management SoftwareNetwork SecurityMaintenanceNetwork Planning and DesignRoutingNetwork ProtocolsVulnerability
Network Engineering
Network design, implementation and troubleshooting with expertise in configuring network devices, optimizing performance, and implementing security measures.
Microsoft Office Suite
Advanced proficiency in Microsoft Excel, Teams, Outlook and PowerPoint for data management, communication, and presentation purposes.
IT Support
Hardware and software troubleshooting, system configuration, and technical assistance for end users with strong problem-solving capabilities.
Information Security
Implementation of security measures, maintaining network security policies, and protecting infrastructure from vulnerabilities.
CCNA Certification
Certified networking knowledge with skills in routing, switching, and network protocols implementation.
Computer Networking
Design and maintenance of computer networks, including LAN/WAN configurations and connectivity solutions.
Tour guide.
Active Directory expert.
Service Now Expert.
Problem Solving
Analytical approach to diagnosing and resolving technical issues efficiently with minimal downtime.
Network design, implementation and troubleshooting with expertise in configuring network devices, optimizing performance, and implementing security measures.
Microsoft Office Suite
Advanced proficiency in Microsoft Excel, Teams, Outlook and PowerPoint for data management, communication, and presentation purposes.
IT Support
Hardware and software troubleshooting, system configuration, and technical assistance for end users with strong problem-solving capabilities.
Information Security
Implementation of security measures, maintaining network security policies, and protecting infrastructure from vulnerabilities.
CCNA Certification
Certified networking knowledge with skills in routing, switching, and network protocols implementation.
Computer Networking
Design and maintenance of computer networks, including LAN/WAN configurations and connectivity solutions.
Tour guide.
Active Directory expert.
Service Now Expert.
Problem Solving
Analytical approach to diagnosing and resolving technical issues efficiently with minimal downtime.
Languages
EnglishNative speakerItalianBasic knowledge
Project history
Monitor and optimize network performance, troubleshoot network issues, design and implement network infrastructure, conduct disaster recovery planning, report network status to stakeholders, maintain servers and equipment, document configurations, investigate faults, configure network devices, coordinate network access, implement security measures, and manage inventory.
Served as first point of contact for IT support, installed and configured software/hardware components, diagnosed and troubleshot technical issues, repaired damaged components, crimped cables, set up new user systems, configured desktops, installed printer drivers, and assisted with network connections.
Received and troubleshot faulty electronics devices, entered data into company database, installed CCTV cameras and solar panels for clients, and trained new interns on computer applications.