10/20/2026 updated
IA
100 % available
NHS EPR Tester, Trainer & Configuration Specialist
London, United Kingdom
Worldwide
BEng Civil Engineering, London South Bank University - 2:1About me
Experienced NHS EPR Tester,Trainer & Configuration specialist with over 10 years of successfully delivering EPR implementations across systems including Cerner, Epic, RiO, SystmOne, Emis, Meditech and Nervecentre. Skilled in digital support and training design
EPR Systems Expertise
Extensive experience delivering EPR implementations across multiple systems including Cerner, Epic, RiO, SystmOne, Emis, Meditech and Nervecentre within NHS environments.
NHS Go-Live & Floorwalking Leadership
Proven track record leading large-scale NHS go-live events, supervising teams of 40 to 100 floorwalkers, ensuring full coverage and effective issue tracking.
Training Delivery & eLearning Material Creation
Design and delivery of role-based training programmes, induction sessions, refresher courses, and bespoke 1-to-1 training, alongside development of user guides, SOPs, quick reference cards and e-learning content.
Smartcard & User Access Support
Management of smartcard issuance and user access support to ensure secure and compliant system access across NHS Trusts.
Clinical Workflow Knowledge
In-depth knowledge of clinical workflows across Mental Health, Maternity and Inpatient settings, supporting staff at all levels within NHS Trusts.
Issue Escalation & Stakeholder Communication
Effective escalation of system issues and clear communication with managers, stakeholders and clinical staff to improve service delivery and training outcomes.
SNOMED CT Coding
Knowledge of SNOMED CT coding standards applied within clinical record documentation and data quality processes.
Digital Support & IT Troubleshooting
Provision of IT support, device management and user training across large departments, ensuring staff have the digital tools required for their roles.
Team & Trainer Management
Management of teams of up to 30 trainers across 15 or more sites, overseeing issue resolution and coordinating training delivery at scale.
Extensive experience delivering EPR implementations across multiple systems including Cerner, Epic, RiO, SystmOne, Emis, Meditech and Nervecentre within NHS environments.
NHS Go-Live & Floorwalking Leadership
Proven track record leading large-scale NHS go-live events, supervising teams of 40 to 100 floorwalkers, ensuring full coverage and effective issue tracking.
Training Delivery & eLearning Material Creation
Design and delivery of role-based training programmes, induction sessions, refresher courses, and bespoke 1-to-1 training, alongside development of user guides, SOPs, quick reference cards and e-learning content.
Smartcard & User Access Support
Management of smartcard issuance and user access support to ensure secure and compliant system access across NHS Trusts.
Clinical Workflow Knowledge
In-depth knowledge of clinical workflows across Mental Health, Maternity and Inpatient settings, supporting staff at all levels within NHS Trusts.
Issue Escalation & Stakeholder Communication
Effective escalation of system issues and clear communication with managers, stakeholders and clinical staff to improve service delivery and training outcomes.
SNOMED CT Coding
Knowledge of SNOMED CT coding standards applied within clinical record documentation and data quality processes.
Digital Support & IT Troubleshooting
Provision of IT support, device management and user training across large departments, ensuring staff have the digital tools required for their roles.
Team & Trainer Management
Management of teams of up to 30 trainers across 15 or more sites, overseeing issue resolution and coordinating training delivery at scale.
Experience
Professional experience10+ years
Freelancer since2024
Languages
EnglishNative speaker
Project history
Delivered RiO training, supported eObs, NEWS2 and FLOW. Provided induction training, refresher sessions and bespoke 1-to-1 or team training. Developed and maintained training materials including user guides, SOPs, quick reference cards and e-learning content. Supported new starters and staff returning from absence.
Supervised 40+ floorwalkers, ensured full coverage, tracked issues and supported hospital staff during Nervecentre go-live.
Provided on-site Meditech support, staff training and system feedback. Trained users on core SystmOne functionality including clinical record navigation and documentation, templates, data entry and SNOMED CT coding, as well as prescribing, medication reviews and tasks.