10/19/2024 updated
100 % available
Senior project manager (agile & classic). Business analytics expert. Business architect.
Lasne, Belgium
Worldwide
Bachelor in Business and Administration (BBA) (4 years) - Top 5% in classAccountingAgile MethodologyData AnalysisAtlassian JiraAuditingBusiness IntelligenceBig DataCustomer Relationship ManagementBusiness AnalysisBusiness ReportingChange ManagementCommunicationData ModelingData QualityData Structures
Hands-on Client Delivery Manager and Senior Program / Project Manager. Solution oriented, with excellent communication and problem solving skills. Strong background in Business Analytics (EPM, BI, Analytics).
Full-cycle solution implementations skills (15 years +).
Very strong focus on efficient and pragmatic services delivery to maximize future benefits and optimize implementation and maintenance effort of the chosen solution.
Good facilitation, presentation and communication skills.
Key experience
- Client delivery management. Managing delivery of +/- 20 million Euro annual contractual revenue.
- Leadership, program / project management (15+ successful programs & large projects with global reach).
- Project management maturity audits, project management process improvement and coaching.
- Agile, PMI (PMBoK), Prince 2 & ASAP methodologies. Currently cross-training to SAP Activate.
- Excellent communication and moderation capabilities.
- Requirements analysis & design, supervision and configuration of large-scale international software implementation initiatives with CxO visibility (mainly SAP / Business Analytics).
- Successfully delivered all aspects and phases of projects from pre-study / requirements analysis through design, configuration / implementation, tests, documentation, trainings, roll-out, post go-live support.
- Strong stakeholder management and project metrics follow-up.
- Working with off / near-shore teams.
- Customer change management & coaching for new solutions.
- Multiple hands-on configurations of SAP Business Analytics solutions (management, financial and operational reporting, forecasting and planning – driver and allocation based).
- Internal team leadership (15+ people).
- Main project locations: Belgium, Luxembourg, USA, Denmark, Finland, Switzerland,...
- SAP Top Talent
Key skills
Client delivery manager / Services delivery manager
Project manager, Program manager (Agile, PMI framework, Prince 2), Team Leader.
Finance processes, Financial reporting, Operational reporting, Reporting processes.
SAP Analytics, Group reporting, EPM, BI, S/4 HANA, SAP FC (BFC / BOFC).
KPI, Dashboard, Data structure, Data analysis, Attributes and Measures, Data visualization, Big data, Data consistency.
SAP Global portfolio vision.
SAP Financial consolidation (SAP FC BOFC), SAP Analytics Cloud (SAC), SAP Group Reporting (GR), SAP Intercompany, SAP BPC, SAP BI,
MS Project, MS Visio, MS Office suite.
Full-cycle solution implementations skills (15 years +).
Very strong focus on efficient and pragmatic services delivery to maximize future benefits and optimize implementation and maintenance effort of the chosen solution.
Good facilitation, presentation and communication skills.
Key experience
- Client delivery management. Managing delivery of +/- 20 million Euro annual contractual revenue.
- Leadership, program / project management (15+ successful programs & large projects with global reach).
- Project management maturity audits, project management process improvement and coaching.
- Agile, PMI (PMBoK), Prince 2 & ASAP methodologies. Currently cross-training to SAP Activate.
- Excellent communication and moderation capabilities.
- Requirements analysis & design, supervision and configuration of large-scale international software implementation initiatives with CxO visibility (mainly SAP / Business Analytics).
- Successfully delivered all aspects and phases of projects from pre-study / requirements analysis through design, configuration / implementation, tests, documentation, trainings, roll-out, post go-live support.
- Strong stakeholder management and project metrics follow-up.
- Working with off / near-shore teams.
- Customer change management & coaching for new solutions.
- Multiple hands-on configurations of SAP Business Analytics solutions (management, financial and operational reporting, forecasting and planning – driver and allocation based).
- Internal team leadership (15+ people).
- Main project locations: Belgium, Luxembourg, USA, Denmark, Finland, Switzerland,...
- SAP Top Talent
Key skills
- Client delivery management
- Program / project management
- Architect – Business Analytics
- Excellent requirements analysis and design skills
- Functional (financial and production) process review, analysis and design
- Matrix (dimensional) data analysis & Data logic
- Enterprise Performance Management
- Group reporting
- Management reporting
- Budgeting & Forecasting
- Consolidation
- Business intelligence
- Multidimensional financial and operational data visualization design
- KPI analysis & definition
- Dashboarding (financial & operational)
- Data model design
- Multidimensional financial and operational data visualization design
- Analysis and design of efficient and value adding solutions
- Excellent requirements analysis and design skills
- SAP
- Communication, presentation, facilitation and documentation
- Customer Management
- People Management
Client delivery manager / Services delivery manager
Project manager, Program manager (Agile, PMI framework, Prince 2), Team Leader.
Finance processes, Financial reporting, Operational reporting, Reporting processes.
SAP Analytics, Group reporting, EPM, BI, S/4 HANA, SAP FC (BFC / BOFC).
KPI, Dashboard, Data structure, Data analysis, Attributes and Measures, Data visualization, Big data, Data consistency.
SAP Global portfolio vision.
SAP Financial consolidation (SAP FC BOFC), SAP Analytics Cloud (SAC), SAP Group Reporting (GR), SAP Intercompany, SAP BPC, SAP BI,
MS Project, MS Visio, MS Office suite.
Experience
Professional experience10+ years
Freelancer since2015
Languages
DanishNative speakerGermanFluentEnglishNative speakerFrenchNative speakerDutchFluent
Project history
Responsibilities
- Owns, develops and supports growth of the client relationship for SAP ECS
- Is the voice of the client within SAP and recognized as the escalation point for all issues with regards to the ECS engagement
- Is fully accountable for the ECS client engagement and service delivery, supported by various ECS roles and functions as needed
- Ensures seamless alignment across multiple internal and external stakeholders such as SAP Services, SAP Product support, ECS Partners and customer’s System Integrators or other Hosting Partners
- Proactively positions new ECS service offerings, packages and brokers upsells within the client via the SAP Sales team (e.g. Industry AEs and others)
- Actively drives the cloud transformation agenda with key client stakeholders to ensure adoption of S/4HANA and cloud standardization
- Drives Customer Success – takes accountability for ECS service delivering expected outcomes to the business.
- Drives Commercial Success – avoids service credits, looks for improvement opportunities for upsell, engages Sales for pursuit
- Drives Digital Transformation Success – aligns services to client’s transformation strategy and goals
- Expected to spend most of the time on sustainable account management (e.g. growing relationship, continued utilization of ECS portfolio and enlarging ECS footprint) and limited time on service delivery
- Optionally supports SAP Sales team during pre-sales phase with advice and experience from the field with the goal to craft sustainable engagements
- Expected to spend up to 20% of time onsite at client location
- Set up the engagement, manage all engagement delivery lifecycle phases after contract signature (on-boarding, transition, stabilization, operations, off-boarding)
- Define the project / delivery / service plan, perform active stakeholder mgmt., governance, reporting, communication plan, meeting structure, risk mitigation, escalations path, etc.
- Ensure operational excellence on contract administration supported by ECS functions (profitability reporting, invoicing, credits, penalties etc.)
- Identify service improvements and delivery opportunities and realize the value for the client
- Prepare, realize, and follow-up of strategic planning workshops towards S/4HANA transformation
- Create and execute the ECS Innovation agenda for the client
- Continuously increase client intimacy and establish close relationship with C-Executives and key stakeholders
- Track and report on business growth and upsell throughout the entire engagement lifecycle
Management / invoicing company
- Initiating the setup of a Business Analytics (Enterprise Performance Management & Business Intelligence) practice in Europe from scratch (long-term 5-year plan).
- Objective: Bring value to clients through the efficient implementation of IT solutions for internal and external reporting in Finance, Controlling, Accounting and Operations (SAP: SAC, GR, BFC, S/4 HANA,…).
- Individual project management and implementation activities.
- SAP licenses and services Partner.