08/21/2025 updated

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100 % available

Experienced Ivanti Consultant with Ivanti Platform Expertise

Pune, India
Worldwide
Bachelor of Engineering (Computer Engineering)
Pune, India
Worldwide
Bachelor of Engineering (Computer Engineering)

Profile attachments

Nikhil-Sanjay-Mankar-ITSM Manager.pdf

ASP.NETHTMLJavaScriptActive DirectoryApplication Programming Interfaces (APIs)Data AnalysisAtlassian JiraBusiness IntelligenceCascading Style Sheets (CSS)SAP Crystal ReportsExtract Transform Load (ETL)Information Technology Infrastructure Libraries (ITIL)IT Service ManagementLightweight Directory Access Protocols (LDAP)Microsoft SQL ServersMySQLOAuthApplication DataSalesforce.ComSecurity Assertion Markup Language (SAML)Security ManagingSimple Object Access Protocol (SOAP)SQL DatabasesSQL Server Integration ServicesSystems IntegrationTechnological ChangeUser AssistanceSAP BusinessObjectsSafety PrinciplesIT Operations ManagementDatabase AdministrationCustom Reports
Ivanti Platform Implementation
Extensive expertise in Ivanti platform implementation, configuration, and customization across ITSM, ITAM, and ITOM modules with over 11 years of experience.

System Integration
Advanced knowledge in integrating systems using REST/SOAP APIs, connecting Ivanti with external platforms including Salesforce, Jira, and QBO.

ITIL Framework Implementation
Certified in ITIL v4 with strong implementation experience across Incident, Problem, Change, Release, Configuration, Service Desk, and other ITIL processes.

Technical Development
Proficiency in JavaScript, SQL, HTML, CSS, and ASP.NET for developing custom modules and extending platform capabilities.

Database Management
Experience with MS SQL Server and MySQL databases for managing application data and creating custom reports.

Business Intelligence
Skills in ETL/BI tools including SSIS, Business Objects, and Crystal Reports for data analysis and reporting.

Security Implementation
Knowledge of security protocols including LDAP, OAuth, SAML, and Active Directory integration for secure system access.
 

Experience

Professional experience0 - 5 years
Freelancer since2023

Languages

EnglishFluent

Project history

Senior Technical Lead

CIH Solutions
Leading Ivanti platform implementation for clients including Ofgem, ICBC Bank, and Sopra Steria. Responsible for platform configuration, custom module development, technical support, integration with external systems, and stakeholder collaboration.

Ivanti Manager / ITSM Manager

Hadron GBS Pvt. Ltd.
Managed Ivanti implementations across ITSM, ITAM, and ITOM modules. Developed business rules, forms, and automation workflows. Authored SDDs and configuration documentation. Delivered client workshops and knowledge transfer sessions.

Senior Software Developer (ITSM Developer)

Medline Industries India Pvt. Ltd.
Developed and supported Ivanti ISM for healthcare operations. Created modules for Incident, Change, Problem, Knowledge, and CMDB. Integrated Jira and other platforms with Ivanti via REST APIs. Provided L2 support, user training, and process documentation.

Senior Software Developer (Heat/Ivanti Developer)

Rectitude HR Services
Configured and maintained Ivanti Heat modules. Led enhancement development and performance optimization. Handled incident management and documentation activities.

System Engineer / BI Analyst

CAMSDATA Technologies
Processed HL7/XML messages and EDI integrations using Mirth for IBM India - NHS UK. Worked on SSIS packages, data migration, and Crystal Reports. Managed BI reporting, job monitoring, and root cause analysis.

Application Support Analyst / Product Analyst

VARStreet Software Pvt. Ltd.
Supported Ivanti, ServiceNow, and Autotask ticketing systems. Delivered integrations with Salesforce and QBO. Built dashboards and managed SQL database scripts.

Software Engineer / Product Support Analyst

Wisdom IT Solutions
Customized Autotask ticketing tools and supported integrations. Designed XML schemas, XSLT logic, and SQL reports. Managed application performance monitoring and escalations.

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