09/01/2025 updated

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CRM and AI Automation Specialist | Business Workflow Solutions Expert

Rajkot, India
Worldwide
Master of Computer Applications (MCA)
Rajkot, India
Worldwide
Master of Computer Applications (MCA)

Profile attachments

Profile.pdf

Artificial IntelligenceAutomationCustomer Relationship ManagementBusiness SoftwareBusiness CommunicationBusiness ProcessesBusiness Workflow AnalysisLead GenerationMarketing PlanningStreamlineTask ManagementWorkflowsChatbotsSales Automation
CRM Implementation
Development of custom CRM solutions with AI integration for lead tracking, task management, and scalable operations across multiple industries.

Chatbot Development
Creation of AI-powered chatbots and multichannel automation systems that unify communications across 12+ channels including WhatsApp, Instagram, email, and SMS.

Workflow Automation
Design of drag-and-drop visual workflow builders and seamless sales automation tools that help businesses capture leads, respond faster, and scale operations.

WhatsApp Development
Integration of WhatsApp automation solutions for business communication and customer engagement.

Autotask
Implementation of task management systems for streamlining business operations and improving efficiency.

Make
Utilization of Make platform for creating automated workflows and connecting business applications.

Sales Automation
Development of systems that automate lead generation, tracking, and conversion processes.
 

Experience

Professional experience10+ years
Freelancer since2010

Languages

EnglishFluent

Project history

Founder

ihakimi.com
Platform built to transform how businesses communicate, sell, and support. Specializes in designing AI-powered chatbots, multichannel automation systems, and custom CRMs that streamline operations and drive growth.

Managing Director

Fixa Wordpress
WordPress services and solutions based in Florida, United States.

Co-Founder

Twister Automation
CRM Software, CRM Consulting, CRM Implementation, Whatsapp Automation, Facebook Leads Automation, Instagram Automation, Sales and Support Automation based in UAE.

Founder

HAKIMI SOLUTIONS
Providing CRM solutions and business automation services from Rajkot, India.

Consultant

Simba Sea Trips
Unified communication and automated workflows across three tourism brands using a custom CRM and AI chatbot, improving response time and operational efficiency in Phuket, Thailand.

Consultant

WordCare DXB
Built a CRM-driven pipeline with smart automation for a visa service company—enabling structured lead tracking, task management, and scalable operations in Dubai, UAE.

Co-Founder

OOFY DESIGN STUDIO
Design studio based in London, England, United Kingdom.

Certificates

Certification of Kommo Partnership

Kommo.com

2023


Portfolio


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