10/21/2026 updated

DY
100 % available

Office Manager & Customer Service Professional

Bonne terre, USA
Only remote
High School Diploma
Bonne terre, USA
Only remote
High School Diploma

Profile attachments

Dawn_Young_Teleperformance_Resume (1).docx

Records ManagementFront Office
Customer Service & Professional Communication
26 years of experience in customer-facing support, handling telephone and front-office duties, and communicating clearly and professionally with people from a variety of backgrounds.

Data Entry & Records Management
Extensive experience performing data entry, record maintenance, filing, document preparation, and maintaining accuracy and confidentiality when working with sensitive information.

Quality Control & Attention to Detail
Proven ability to perform quality-control checks to identify defects, ensure products meet specifications, and maintain strong attention to detail and accuracy in fast-paced work environments.

Telephone & Front-Desk Support
Handling of telephone calls, messages, scheduling-related communication, and routine office inquiries in a professional front-office setting.

Computer & Office Technology
Comfortable learning new computer systems and procedures, with reliable home computer and internet access and willingness to learn company-specific software and systems.

Accurate Documentation
Preparation and maintenance of accurate documentation, records, and files while adhering to established procedures and confidentiality requirements.

Organization & Time Management
Organization of daily office activities, prioritization of multiple tasks, and consistent meeting of deadlines while maintaining productivity expectations.

Confidential Information Handling
Maintenance of accuracy and confidentiality when working with records and sensitive information in a health department environment.

Problem Solving & Information Handling
Experience handling routine inquiries, resolving office-related issues, and working independently to complete assigned tasks reliably.

Experience

Professional experience10+ years
Freelancer since2026

Languages

EnglishNative speaker

Project history

Office Manager

Washington County Health Departments
Provided front-office support and professional assistance to patients, visitors, and staff. Handled telephone calls, messages, scheduling-related communication, and routine office inquiries. Performed clerical duties, data entry, record maintenance, filing, and document preparation. Maintained accuracy and confidentiality when working with records and sensitive information. Organized daily office activities and prioritized multiple tasks while meeting deadlines. Communicated clearly and professionally with people from a variety of backgrounds. Duration: 16 years.

Assembler / Packer / Quality Control

Dr. Browns Company
Assembled and packaged products while following established procedures and production standards. Performed quality-control checks to identify defects and ensure products met specifications. Maintained strong attention to detail and accuracy in a fast-paced work environment. Worked reliably as part of a team while also completing assigned tasks independently. Followed safety, quality, and productivity requirements consistently. Duration: 10 years.

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