BMC Automation Architect (ADDM, ITSM, CMDB )

BMC Discovery/ ADDM - 4 years
Experience on BMC Discovery/ADDM product implementation,Support and Customization for Business Application Mapping and discovery enhancements. Worked on different IT infrastructure devices discovery and troubleshooting of undiscovered IT devices for successful discovery. Written The Pattern Language(TPL) scripts for custom requirements for discovery data, business application modelling using CAM and SAM methods for customer bespoke applications.
Skills in AI, Normalization , Reconciliation and Class Manager in atrium CMDB.

Atrium CMDB Consultant :- 7 Years

Working as a Configuration Analyst. Responsible for Creating ,updating and maintaining CMDB.Update .Sound knowledge of ITIL possesses including IM/PM/CM/ SLM module.
Ensuring that asset management data, such as ITSM module Data, Contracts Data, Asset Data & associated financial attributes, for both hardware & software assets, are accurately populated and managed within the CMDB.

Remedy ITSM implementer , BMC ARS Remedy 7.x , BMC ITSM suite 7.5, CMDB ,Mid-Tier, Web Sphere.