03/26/2025 updated

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Technical Author | IT Infrastructure, Cyber-Sec, Cloud, Software and ITIL Consultant

London, United Kingdom
Worldwide
BA (Hons) Independent Studies
London, United Kingdom
Worldwide
BA (Hons) Independent Studies

Profile attachments

Singh_26_03_25_FINAL.pdf

Amazon Web ServicesConfluenceMicrosoft AzureCloud ComputingComputer SecurityContinuous IntegrationDevOpsInformation Technology Infrastructure Libraries (ITIL)IT Service ManagementProject ManagementNetwork Planning and DesignCloud ServicesResource AllocationSystems IntegrationTechnical WritingsGitCloud MigrationRisk Management
Technical Writing
Extensive experience in technical writing, including documentation for IT services, processes, and policies.

IT Infrastructure
Proficient in designing and managing IT infrastructure, including network design, cloud services, and system integration.

Cybersecurity
Expert in cybersecurity practices, including information security policies, risk management, and compliance frameworks.

Cloud Technologies
Skilled in various cloud platforms including AWS, Azure, and GCP, with experience in cloud migration and management.

ITIL Practices
Certified in ITIL with practical experience in implementing ITIL frameworks and best practices in IT service management.

DevOps
Proficient in DevOps methodologies and tools, including Git, Confluence, and various CI/CD pipelines.

Project Management
Experienced in managing complex IT projects, including budget management, resource allocation, and stakeholder communication.
 

Languages

EnglishNative speakerSpanishFluent

Project history

Process Analyst / Technical Writer

National Gas
Constructing 'To Be' OT Backup Management policy and end-to-end Project Team's SOP for UK National Gas sites. Leading SME workshops for content creation.

Technical Writer

Cabinet Office
Updated ISO 27001 Information Security Policies, restructured internal Live Services Major/Incident Management Process in Git, created DORA Whitepapers and BCP Risk Design templates.

Technical Writer

Companies House
Created DevOps User Identity Management UCD content, restructured Dev Confluence System Content, and created Cyber Operational Processes and Procedures documentation.

Portfolio


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