06/19/2026 updated
100 % available
Healthcare Operational Strategist & Consultant | PMP | Lean Six Sigma Black Belt | Agile Scrum
Jackson, USA
Only remote
Doctor of Business Administration, Executive (In Progress) - Prairie View A&M UniversitySix Sigma MethodologyCertified Project Management ProfessionalCertified Scrum Product OwnerDesign for Six SigmaSix Sigma Green Belt CertificationLean Six SigmaLean Six Sigma Black BeltLean Six Sigma Green BeltOperational ExcellenceScrum MethodologyWorkflowsCertified Scrum Master
Lean Six Sigma & Process Optimization
Lean Six Sigma Black Belt certification with proven application in clinical and billing workstream redesigns, achieving a 25% increase in operational throughput and $2.1M in annual cost savings for federal healthcare clients.
Project Management (PMP & Agile/Scrum)
Project Management Professional (PMP) credential and Certified Scrum Master (CSM) with extensive experience leading cross-functional teams, aligning project delivery with corporate KPIs, and reducing contract-to-implementation timelines by 15%.
Healthcare Operations Management
Deep expertise in healthcare administration including portfolio management of $50M+ annual healthcare budgets, provider credentialing compliance, medical readiness improvement, and SOP development for enterprise-wide workflows.
Business Process Redesign
Design and implementation of enterprise-wide SOPs and automated process workflows, streamlining internal governance and resource allocation across multiple business lines.
Strategic Planning & Business Impact Analysis
Strategic growth planning through business impact analysis, aligning organizational objectives with competitive advantage and measurable performance outcomes.
Program Governance & SOP Development
Development and oversight of program governance frameworks and standard operating procedures to ensure regulatory compliance and operational consistency.
CRM Implementation & Dashboard Data Visualization
Technology integration including CRM implementation, dashboard data visualization, and tech-integrated workflows to support data-driven decision-making.
Healthcare Revenue Cycle & Risk Mitigation
Management of healthcare revenue cycle processes and risk mitigation strategies to optimize financial performance and ensure regulatory compliance.
Software Competencies
Proficiency in MS Excel, MS Word, MS PowerPoint, Visio, and MURAL for project documentation, data analysis, and collaborative planning.
Lean Six Sigma Black Belt certification with proven application in clinical and billing workstream redesigns, achieving a 25% increase in operational throughput and $2.1M in annual cost savings for federal healthcare clients.
Project Management (PMP & Agile/Scrum)
Project Management Professional (PMP) credential and Certified Scrum Master (CSM) with extensive experience leading cross-functional teams, aligning project delivery with corporate KPIs, and reducing contract-to-implementation timelines by 15%.
Healthcare Operations Management
Deep expertise in healthcare administration including portfolio management of $50M+ annual healthcare budgets, provider credentialing compliance, medical readiness improvement, and SOP development for enterprise-wide workflows.
Business Process Redesign
Design and implementation of enterprise-wide SOPs and automated process workflows, streamlining internal governance and resource allocation across multiple business lines.
Strategic Planning & Business Impact Analysis
Strategic growth planning through business impact analysis, aligning organizational objectives with competitive advantage and measurable performance outcomes.
Program Governance & SOP Development
Development and oversight of program governance frameworks and standard operating procedures to ensure regulatory compliance and operational consistency.
CRM Implementation & Dashboard Data Visualization
Technology integration including CRM implementation, dashboard data visualization, and tech-integrated workflows to support data-driven decision-making.
Healthcare Revenue Cycle & Risk Mitigation
Management of healthcare revenue cycle processes and risk mitigation strategies to optimize financial performance and ensure regulatory compliance.
Software Competencies
Proficiency in MS Excel, MS Word, MS PowerPoint, Visio, and MURAL for project documentation, data analysis, and collaborative planning.
Experience
Professional experience10+ years
Freelancer since2014
Languages
EnglishNative speaker
Project history
Provided oversight and cross-functional team leadership for consultants and client project teams. Spearheaded a 20% reduction in operational overhead across three business lines by streamlining internal governance and resource allocation. Designed enterprise-wide SOPs and automated process workflows, reducing contract-to-implementation timelines by 15%. Aligned project delivery with corporate KPIs, improving stakeholder reporting transparency and client retention.
Provided strategic, data-driven recommendations for optimization to clients. Orchestrated a clinical and billing workstream redesign using Lean Six Sigma, driving a 25% increase in operational throughput. Identified and implemented process improvements resulting in $2.1M in annual cost savings for federal healthcare clients (VHA). Collaborated with specialty care directors to implement clinical naming conventions, optimizing cross-regional appointment scheduling and data accuracy.
Provided combat-ready units and Soldiers to the Army and the Joint Force across the full spectrum of conflict. Directed a $50M+ annual healthcare portfolio, ensuring fiscal compliance and readiness for 1,400+ personnel. Improved medical readiness scores by 30% within two years, achieving a peak 92% readiness rate. Led the Fusion Cell project to re-engineer medical evaluation boards, reducing average case processing time from 500+ days to under one year. Established an audit program for provider credentialing, achieving 100% compliance with federal healthcare regulations.
Certificates
Project Management Professional
Project Management Institute2025
Certified Scrum Master
Scrum Alliance2025
Google Project Management Certificate
Google2025
Lean Six Sigma Black Belt
Star Global Workforce Institute2025
Lean Six Sigma Green Belt
Adrian Technologies - PMI2024