09/24/2026 updated

**** ******** ****
40 % partially available

Operations Executive & Business Consultant with MBA

Amsterdam, Netherlands
Only remote
MBA - Business Analytics and International Business
Amsterdam, Netherlands
Only remote
MBA - Business Analytics and International Business

Profile attachments

K Hammond Resume.pdf

About me

Independent consultant and business operations executive with 10+ years of international experience driving operational excellence, process optimization, and organizational transformation.

Data AnalysisBusiness AdministrationPartnershipsBusiness Performance ManagementBusiness Process ImprovementChange ManagementConsultingFinancesProcess ArchitectureProduct DesignSales Management
Business & Operational Strategy
Process Optimization & Continuous
Improvement
Product Development & Delivery
Change & Transformation Management
Global Partnerships & Vendor Management
Cross-Functional Leadership
Financial & Operational Performance
Interim & Advisory Leadership

Experience

Professional experience10+ years
Freelancer since2024

Languages

EnglishNative speaker

Project history

Independent Consultant - Founder and Director

Petal & Pulse Consulting B.V.

Internet & IT

< 10 team member

Partner with technology and healthcare organizations to optimize operations and design scalable processes. Deliver tailored solutions in organizational design, vendor management, and performance measurement. Support leadership teams in cross-functional alignment across product, engineering, customer success, and commercial functions.

Head of Network Operations and Strategy

KOA HEALTH

Internet & IT

50-250 team member

Executive leadership role managing global partnership strategy across the U.S., EU, and APAC. Negotiated and implemented international clinical and SaaS partnerships, aligning operational and technical infrastructure. Reduced clinical model costs by 127% while transforming the unit into a revenue-generating business line.

Senior Manager, Operations and Delivery

MAVEN CLINIC

Internet & IT

500-1000 team member

Scaled global client operations, building a new implementation team handling 500+ projects annually. Streamlined client request processes, directly influencing the product roadmap for Fortune 100 clients. Established a monthly Senior Leadership forum to streamline client requests, driving significant revenue growth. Led the Amazon Global implementation, overseeing custom requests, billing projects, and partnership success.

Director of Product Management and Operations

SPRINGBUK

50-250 team member

Built and led a high-performing team of Product Managers, Senior Product Managers, Business Analysts, and Product Designers. Oversaw the operationalization and strategic direction of all product systems. Reengineered Agile ceremonies, ownership structures, and key organizational processes, resulting in increased client sales, higher NPS scores, and reduced operational waste.

Senior Project/Product Manager

NERDERY
Rescued critical over-budget projects, delivering on time and increasing client satisfaction. Drove partnership success with Mayo Clinic, launching a COVID-19 child anxiety platform in 3 weeks.

Senior Process Excellence Manager

MIDLAND CREDIT MANAGEMENT
Led cross-departmental projects to develop solutions for complex issues, streamline processes, and improve reporting, resulting in a $2MM annual increase in debt collections through a redesigned recovery process. Redesigned outdated business processes for third-party vendors, implementing automation and reducing inefficiencies.

Senior Business Operations Lead

AETNA INSURANCE
Reduced duplicate Medicare claims by 50% through Six Sigma Black Belt initiatives. Managed enterprise-wide process improvement and system implementation project.

Certificates

Certified Scrum Master

Scrum Alliance

2019

Lean Six Sigma Black Belt

HCA

2018

Contact form

Log in to get in touch

You need to be logged in to use the contact form.

Sign upLog in