10/23/2026 updated

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Operations Leader | Autonomous Vehicle Operations & Technical Project Coordination

USA
Worldwide
Google Project Management Certificate (Coursera)
USA
Worldwide
Google Project Management Certificate (Coursera)

Profile attachments

Jonathan_Gonzalez_Resume.pdf

Fleet & AV Operations Management
Extensive experience in managing large-scale autonomous vehicle operations, including fleet routing, data collection missions, performance auditing, and AV/AI testing methodologies to meet daily, weekly, and monthly operational targets.

Technical Troubleshooting & Systems Support
Proven ability to diagnose and resolve complex vehicle hardware, sensor suite, software, and firmware anomalies. Experience serving as a technical liaison between enterprise clients and specialized technicians, translating complex diagnostics into actionable service solutions.

Process Optimization & Workflow Automation
Track record of consolidating disjointed administrative workflows into unified cloud ecosystems using Microsoft OneDrive, Teams, and Power Automate (Flows), as well as designing efficiency tracking systems to reduce operational bottlenecks.

Cross-Functional Team Leadership
Supervision of large operations workforces, acting as primary liaison between personnel and client program managers to execute mission-critical goals.

HR & Payroll Administration
End-to-end administrative and HR workflows including shift scheduling, payroll auditing, conflict resolution, performance management, and employee onboarding/offboarding.

Training Program Development
Design and delivery of scalable training programs, including curriculum auditing, certification of new hires, and strategic updates to training materials to reduce onboarding time while maintaining safety standards.

Data Auditing & Performance Metrics
Auditing of autonomous vehicle performance logs and fleet metrics, reporting high-level operational trends to senior management to guide strategic engineering adjustments.

Microsoft Ecosystem Proficiency
Hands-on experience with Microsoft Teams, Power Automate (Flows), OneDrive, and CRM systems for workflow integration, data analysis, and reporting.

Multi-Platform Technical Operations
Operational experience across Linux, Windows, and macOS platforms, supporting software deployment, configuration, and stress-testing on experimental vehicles.

Languages

EnglishNative speaker

Project history

Operations Coordinator

Ditch Witch West
Serves as the primary bridge between enterprise clients and specialized heavy machinery/drill software technicians, translating complex diagnostics into streamlined, actionable service repair orders. Pioneered and presented a new technician-efficiency tracking system to Regional Directors, enhancing visibility into operational bottlenecks and labor utilization.

Business Administrator

Ditch Witch West
Spearheaded the consolidation of disjointed administrative workflows into a unified cloud ecosystem using Microsoft OneDrive, Teams, and Power Automate (Flows). Managed regional payroll processing, accounting reconciliations, and CRM data analysis. Designed and implemented structured employee feedback tracking spreadsheets to drive continuous process improvement.

Autonomous Vehicle Operations Supervisor

Transdev
Supervised a large-scale AV operations workforce in Phoenix, AZ, acting as primary liaison between Transdev personnel and client program managers. Planned, scheduled, and oversaw daily data collection missions and fleet routing. Managed end-to-end HR workflows including shift scheduling, payroll auditing, conflict resolution, and performance management. Audited autonomous vehicle performance logs and fleet metrics. Coordinated high-profile vehicle demonstration events with non-profits, municipal government agencies, and major sporting events.

Training Supervisor

Transdev
Managed a team of instructional specialists and oversaw the training, testing, and certification of over 400 new hires in San Francisco, CA. Collaborated with corporate executives and client partners to plan and deploy operations for a new Waymo market. Audited program effectiveness and implemented strategic updates to training materials to reduce onboarding time.

Autonomous Vehicle Trainer

Transdev
Facilitated intensive classroom and practical training modules focused on safety protocols, defensive driving, and proprietary AI-testing systems in Phoenix, AZ. Maintained meticulous progress documentation, ensuring all candidates met stringent performance baselines required for safe public-road operations.

Senior Vehicle Software Technician

Transdev
Diagnosed and resolved complex vehicle hardware, sensor suite, and software/firmware anomalies to maximize active fleet uptime in Phoenix, AZ. Partnered directly with client software engineers to install, configure, and stress-test main-branch software candidates on experimental vehicles.

Waymo Vehicle Operator

Adecco
Executed precision driving routes to gather critical sensor data for machine learning models, meeting strict departmental safety and volume quotas. Successfully mapped new arterial roadways and complex intersections to expand the operational domain of the Waymo driver.

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