10/19/2025 updated
EE
100 % available
Operations Manager & Business Development Professional
Winterville, USA
Only remote
Bachelor's Degree, English & HistoryData AnalysisBusiness DevelopmentFinancial ForecastCustomer Relationship ManagementBusiness EfficiencyBusiness ProcessesBusiness Process ImprovementComplianceDigital MarketingPerformance ManagementOccupational Safety and HealthEvent ManagementFinancial PlanningForecastingRecruitment
Data Analysis & Performance Tracking
Advanced proficiency in Excel, Salesforce, PMS, and Google Workspace for analyzing performance metrics, tracking KPIs, and creating comprehensive reports and dashboards
Budget Management & Financial Forecasting
Expertise in budgeting, forecasting, P&L oversight, cost-saving initiatives, and financial planning to improve efficiency and profitability
Process Optimization & Workflow Improvement
Skilled in analyzing and optimizing business processes, implementing workflow improvements, and driving operational efficiency through data-driven decision-making
CRM Systems Management
Experience with CRM systems implementation, customization, and data interpretation for outreach effectiveness and opportunity prioritization
Project & Event Management
Coordination of multi-departmental projects and events for up to 500+ attendees, ensuring compliance with safety and brand standards
Compliance & Policy Implementation
Knowledge of compliance oversight, policy implementation, and ensuring adherence to corporate policies and safety standards
Team Leadership & Staff Development
Experience in leading teams, staff development, recruitment, onboarding, and training to ensure workforce readiness
Digital Marketing & ROI Analysis
Implementation of digital marketing strategies with performance tracking and ROI analysis to expand business pipeline
Advanced proficiency in Excel, Salesforce, PMS, and Google Workspace for analyzing performance metrics, tracking KPIs, and creating comprehensive reports and dashboards
Budget Management & Financial Forecasting
Expertise in budgeting, forecasting, P&L oversight, cost-saving initiatives, and financial planning to improve efficiency and profitability
Process Optimization & Workflow Improvement
Skilled in analyzing and optimizing business processes, implementing workflow improvements, and driving operational efficiency through data-driven decision-making
CRM Systems Management
Experience with CRM systems implementation, customization, and data interpretation for outreach effectiveness and opportunity prioritization
Project & Event Management
Coordination of multi-departmental projects and events for up to 500+ attendees, ensuring compliance with safety and brand standards
Compliance & Policy Implementation
Knowledge of compliance oversight, policy implementation, and ensuring adherence to corporate policies and safety standards
Team Leadership & Staff Development
Experience in leading teams, staff development, recruitment, onboarding, and training to ensure workforce readiness
Digital Marketing & ROI Analysis
Implementation of digital marketing strategies with performance tracking and ROI analysis to expand business pipeline
Languages
EnglishNative speaker
Project history
Built and customized Salesforce reports to track account activity, pipeline health, and conversion trends. Worked with Power BI dashboards to monitor performance metrics and applied Excel for data analysis and CRM data interpretation.
Surpassed annual revenue targets by 10% through data-driven forecasting and strategic planning. Optimized staffing models, leveraged Salesforce and Excel for dashboards, and coordinated multi-departmental projects for events up to 500+ attendees.
Directed day-to-day operations for a 20+ person team, reduced waste below 7% company-wide goal, maintained budgetary control through accurate forecasting, and led recruitment, onboarding, and training initiatives.