08/04/2026 updated

**** ******** ****
100 % available

Operations & Office Management Professional | HR Coordination | Digital Marketing

Dhaka, Bangladesh
Only remote
BSc in Computer Science and Engineering
Dhaka, Bangladesh
Only remote
BSc in Computer Science and Engineering

Profile attachments

Farhad_Alam_CV_01759262504.pdf

About me

10+ years managing operations, teams, and IT/admin tasks across world. Skilled in MS Office/Excel and cross-cultural communication. Reliable, detail-oriented, and available remote. If you need someone to manage your team, handle data/admin work, or keep operations on track — let's talk.

Digital MarketingPerformance ManagementOffice ManagementOnline ResearchPersonal Digital AssistantSupportDeskVirtual Machine ManagerCustomer Identity Access Management
Operations & Office Management
Extensive experience in overseeing production management, export coordination, supply chain oversight, and day-to-day office operations across multiple departments and industries.

HR Coordination & Team Leadership
Proven track record in recruitment, onboarding, performance management, and leading cross-functional teams of up to 30 staff members, driving accountability and engagement.

Digital Marketing & E-Commerce
Hands-on expertise in executing Facebook and Google marketing campaigns, managing Amazon FBA and Etsy seller platforms, and conducting market research to identify growth opportunities.

MS Office & Google Workspace
Proficiency in MS Office (Word, Excel, PowerPoint) and Google Workspace for documentation, reporting, and productivity tasks.

Supply Chain Coordination
Management of inventory and supply chain processes to ensure operational efficiency across all departments, including logistics for e-commerce exports.

Project Management
Leadership of project operations and shift management, overseeing multiple functions and coordinating timely execution of directives across teams.

Client Relationship Management
Acquisition and management of 500+ local and international clients, maintaining high retention through consistent follow-up and professional cross-cultural communication.

AI Productivity Tools
Utilization of AI productivity tools to enhance workflow efficiency and support operational and administrative tasks.

Canva & Design Tools
Use of Canva for creating visual content in support of marketing and communication activities.

Experience

Professional experience0 - 5 years
Freelancer since2020

Languages

EnglishFluent

Project history

Head Office Manager

Action Joy Enterprise Ltd.
Oversaw production management, export coordination, and shipping logistics for e-commerce exports to the USA. Managed inventory and supply chain processes, led a cross-functional team of 30 staff, handled company documentation and compliance, coordinated HR responsibilities including recruitment and onboarding, and managed social work and community outreach programs.

Personal Secretary to CEO & HR Manager

Action Joy Enterprise Ltd.
Managed the CEO schedule, travel arrangements, and confidential communications. Coordinated inter-departmental activities, recruited and onboarded 7 new staff members, managed training and HR compliance processes, and maintained strict confidentiality of sensitive company documentation.

Marketing Executive

Shunno IT
Executed Facebook and Google marketing campaigns to drive lead generation and brand awareness. Managed local and international client relationships, conducted regular client follow-ups and virtual meetings, utilized software management tools to track campaign performance, and conducted internet-based market research.

Project & Shift Manager

W & T Corporation
Led project management and shift operations, overseeing a team of 15 staff across multiple functions. Acquired and managed 500+ local and international clients, handled HR responsibilities including recruitment and performance management, coordinated with foreign clients via email and virtual meetings, and provided IT support for smooth office operations.

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