08/25/2026 updated
100 % available
Operations & Project Coordination Specialist | E-Commerce | Management Support
Sundsvall, USA
Only remote
Bachelor's Degree in Business Administration, Umeå UniversityE-CommerceProject CollaborationShopify
Project Coordination & Delivery
Coordination and delivery of projects from planning through execution, tracking priorities, timelines, action points and deliverables across multiple parallel initiatives in fast-paced environments.
Operations & Process Management
Management of daily operations across e-commerce, suppliers, marketing and commercial activities, including process improvement and ensuring activities move from decision to execution.
Stakeholder & Partner Management
Coordination of suppliers, partners and external stakeholders across multiple markets, managing client communication and follow-ups throughout processes in international environments.
E-Commerce Management
Founding and scaling of an e-commerce business, leading projects across operations, website, suppliers, marketing and international growth using platforms such as Shopify.
Cross-Functional Collaboration
Collaboration with internal teams and external stakeholders to drive issues and projects forward, supporting management and coordinating across functions.
AI Tools & Digital Workflows
Application of AI tools and digital workflows to support operational efficiency and project management tasks.
CRM & Marketing Tools
Use of HubSpot for customer relationship management and marketing support activities.
Priority & Deadline Management
Management of multiple priorities and deadlines simultaneously, ensuring deliverables are met across several parallel initiatives.
Customer Success & Relationship Management
Ownership of customer relationships and processes from initial contact through resolution, identifying recurring needs and translating them into operational improvements.
Coordination and delivery of projects from planning through execution, tracking priorities, timelines, action points and deliverables across multiple parallel initiatives in fast-paced environments.
Operations & Process Management
Management of daily operations across e-commerce, suppliers, marketing and commercial activities, including process improvement and ensuring activities move from decision to execution.
Stakeholder & Partner Management
Coordination of suppliers, partners and external stakeholders across multiple markets, managing client communication and follow-ups throughout processes in international environments.
E-Commerce Management
Founding and scaling of an e-commerce business, leading projects across operations, website, suppliers, marketing and international growth using platforms such as Shopify.
Cross-Functional Collaboration
Collaboration with internal teams and external stakeholders to drive issues and projects forward, supporting management and coordinating across functions.
AI Tools & Digital Workflows
Application of AI tools and digital workflows to support operational efficiency and project management tasks.
CRM & Marketing Tools
Use of HubSpot for customer relationship management and marketing support activities.
Priority & Deadline Management
Management of multiple priorities and deadlines simultaneously, ensuring deliverables are met across several parallel initiatives.
Customer Success & Relationship Management
Ownership of customer relationships and processes from initial contact through resolution, identifying recurring needs and translating them into operational improvements.
Experience
Professional experience5 - 10 years
Freelancer since2023
Languages
EnglishFluentSwedishNative speaker
Project history
Founded and scaled an e-commerce business, leading projects across operations, website, suppliers, marketing and international growth. Managed daily operations across e-commerce, suppliers, marketing and commercial activities. Led website, e-commerce and product-related projects from planning through execution. Coordinated suppliers, partners and external stakeholders across multiple markets. Tracked priorities, timelines, action points and deliverables across several parallel initiatives. Followed up on ongoing projects and ensured activities moved from decision to execution.
Managed multiple customer relationships and priorities simultaneously. Took ownership of customer issues and processes from initial contact through resolution. Coordinated with internal teams and external stakeholders to drive issues and projects forward. Identified recurring needs and translated them into operational improvements. Owned customer relationships and supported commercial growth across the lifecycle.
Coordinated sales processes in an international client environment. Managed client communication and follow-ups throughout the process. Assisted in negotiations and handled administrative tasks.