08/08/2025 updated

**** ******** ****
100 % available

Email Marketing Manager with 13+ years of experience in campaign automation and CRM systems

Florianópolis, Brazil
Only remote
Bachelor of Business Administration
Florianópolis, Brazil
Only remote
Bachelor of Business Administration

HTMLA/B TestingAdvertising CampaignsAutomationCustomer Relationship ManagementCascading Style Sheets (CSS)Customer ExperienceProject PlanningWeb DevelopmentDirect MarketingEmployee RetentionMarketing StrategiesMarketing CommunicationsMarketing AutomationProject ManagementMicrosoft DynamicsMultichannel MarketingPerformance TuningQuality ManagementSalesforce Marketing CloudResource ManagementSocial MediaSQL DatabasesWeb PlatformsCampaignsGDPRHubspotDatabase Administration
Email Marketing Automation
Expertise in email automation platforms including Salesforce Marketing Cloud, implementing A/B testing strategies that improved engagement by 15%, and ensuring compliance with GDPR and CAN-SPAM regulations.

CRM Systems Management
Advanced knowledge of CRM systems and marketing automation tools like Salesforce Marketing Cloud and HubSpot, with experience migrating campaigns and customer journeys.

Data-Driven Campaign Optimization
Strong capabilities in list management, database management, and performance optimization through analytics, resulting in measurable improvements in customer engagement and retention.

Web Development
Proficiency in HTML, CSS, AMPScript, and SQL for creating customized and visually appealing marketing communications and landing pages.

Cross-Channel Campaign Management
Experience leading multi-channel marketing campaigns, integrating email with SMS, social media, and other digital platforms for cohesive marketing strategies.

Project Management
Skills in developing project timelines, resource planning, and implementing QA processes that increased efficiency from 4 weeks to less than 1 week.

Microsoft Office Suite
Advanced skills with MS Office applications including Word, Excel, PowerPoint, Teams, OneDrive, and Microsoft Dynamics.
 

Experience

Professional experience10+ years
Freelancer since2025

Languages

EnglishNative speakerPortugueseNative speaker

Project history

Marketing Automation Manager

Keypath Education
Led the Lifecycle team for US, Canada, and UK markets, implementing A/B testing strategies that improved email engagement by 15%. Managed 25+ Partners' email lifecycle strategies and migrated campaigns to Salesforce Marketing Cloud.

Digital Engagement Coordinator

George Brown College
Developed email marketing automation strategies aligned with business priorities. Built email workflows, landing pages, and managed campaigns on Salesforce Marketing Cloud and other platforms.

Alumni Digital Engagement Support

George Brown College
Utilized coding skills to create customized marketing communications and supported email marketing initiatives.

Marketing Manager

ACT Institute
Collaborated with analytics specialists to develop digital marketing plans and utilized email marketing automation to improve customer experience.

Account Manager - Sales (SaaS)

RD Station
Developed inbound marketing strategies and collaborated with B2B sales, contributing to revenue growth of over R$500,000 within 11 months.

Project Coordinator

DOT digital group
Managed marketing campaigns and projects for various platforms, organized events with over 100 participants, and achieved 100% of registration goals for three consecutive years.

e-Learning Support

DOT digital group
Supported e-learning initiatives and digital education platforms.

Intern

DOT digital group
Assisted with digital marketing projects and gained initial experience in the field.

Certificates

Salesforce Marketing Cloud Email Specialist

Salesforce

2025


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