Hotel General Manager
Ander Diver's Garden Resort
(Other, 50-250 employees)
Keywords
Sales
Sales Promotion
Customer Relationship Management
Business Relationship Management
Sales Closing Skills
Customer Satisfaction
Entrepreneurship
Lead Generation
Negotiation
Restaurant Operation
Skills
Are you looking for an extroverted, optimistic, and proactive individual who excels in communication and relationship building to drive growth?
My previous experience as a hotel and resort manager, along with my roles in social media advertisement, promotion, booking, and restaurant management, has equipped me with the skills needed to thrive in Sales. As an ENFP personality type, I bring a high level of extraversion, optimism, and enthusiasm for people interaction. My ability to build relationships and communicate effectively was important in my previous roles, where I successfully increased our resort's online presence, customer satisfaction, and booking rates through personalized service and strategic promotions.
According to my friends and family, my strengths lie in my positivity and my ability to connect with people from diverse backgrounds. My mom often says that my energy is contagious, and my friends appreciate my genuine care and ability to see the best in every situation. These attributes have not only helped me build strong personal relationships but have also been instrumental in my professional life.
My motivation for working in Sales derives from my passion to connect with people worldwide which aligns perfectly with my desired lifestyle. More importantly, being part of a company that makes this same lifestyle possible for others is a purpose I am incredibly passionate about. It would be a pleasure to bring my proactive approach, quick adaptation to new challenges, and dedication to exceeding expectations to your team. I am looking forward to the possibility of discussing how my background, skills, and enthusiasm can be an asset to the company’s team.
Best Regards,
Patricia
My previous experience as a hotel and resort manager, along with my roles in social media advertisement, promotion, booking, and restaurant management, has equipped me with the skills needed to thrive in Sales. As an ENFP personality type, I bring a high level of extraversion, optimism, and enthusiasm for people interaction. My ability to build relationships and communicate effectively was important in my previous roles, where I successfully increased our resort's online presence, customer satisfaction, and booking rates through personalized service and strategic promotions.
According to my friends and family, my strengths lie in my positivity and my ability to connect with people from diverse backgrounds. My mom often says that my energy is contagious, and my friends appreciate my genuine care and ability to see the best in every situation. These attributes have not only helped me build strong personal relationships but have also been instrumental in my professional life.
My motivation for working in Sales derives from my passion to connect with people worldwide which aligns perfectly with my desired lifestyle. More importantly, being part of a company that makes this same lifestyle possible for others is a purpose I am incredibly passionate about. It would be a pleasure to bring my proactive approach, quick adaptation to new challenges, and dedication to exceeding expectations to your team. I am looking forward to the possibility of discussing how my background, skills, and enthusiasm can be an asset to the company’s team.
Best Regards,
Patricia
Project history
09/2022
-
01/2024
Duties:
-Oversee daily operations of the resort.
-Develop and implement strategies to improve guest experience and satisfaction.
-Manage and motivate resort staff, ensuring high levels of customer service.
-Ensure compliance with laws, regulations, and standards.
-Create and manage budgets, track expenses, and report financial performance.
-Oversee daily operations of the resort.
-Develop and implement strategies to improve guest experience and satisfaction.
-Manage and motivate resort staff, ensuring high levels of customer service.
-Ensure compliance with laws, regulations, and standards.
-Create and manage budgets, track expenses, and report financial performance.
07/2022
-
01/2024
Booking and Reservation Manager
Old Castle Beach Front Hotel
(Other, 50-250 employees)
Duties:
-Ensuring that all bookings are put through on the system.
-Responsible for the preparation of occupancy forecast.
-Organizing hotel and guest room facilities/services and ensures reservations agents are equally knowledgeable.
-Monitors and coordinates group reservations activity with the team.
-Responsible for best practice standards for optimal profitability and occupancy of the rooms.
-Ensuring that all bookings are put through on the system.
-Responsible for the preparation of occupancy forecast.
-Organizing hotel and guest room facilities/services and ensures reservations agents are equally knowledgeable.
-Monitors and coordinates group reservations activity with the team.
-Responsible for best practice standards for optimal profitability and occupancy of the rooms.
01/2018
-
03/2018
Product promoter
RAFI Inc. Quest Hotel
(Public service, 1000-5000 employees)
Duties:
-Foster a positive store environment through effective communication, teamwork, and collaboration with the store team
-Actively engage with customers to identify their needs and preferences
-Promote and upsell products to enhance the overall shopping experience
-Exceed personal sales targets
-Develop, maintain, and nurture customer relationships
-Respond to customer inquiries, providing accurate and helpful information
-Foster a positive store environment through effective communication, teamwork, and collaboration with the store team
-Actively engage with customers to identify their needs and preferences
-Promote and upsell products to enhance the overall shopping experience
-Exceed personal sales targets
-Develop, maintain, and nurture customer relationships
-Respond to customer inquiries, providing accurate and helpful information
10/2017
-
01/2018
Sales Representative
RAFI Inc. Casa Gorordo
(Public service, 1000-5000 employees)
Duties:
-Provides service to customers meeting the high standards of customer service, creating a rewarding customer experience.
-Demonstrate product knowledge to assist customers in selections and promote
-Assist in inventory control; help to maintain an orderly and attractive store and an
organized stockroom by keeping merchandise filled and neatly displayed.
-Transact sales on point-of-sale system quickly, accurately, and efficiently.
-Sells and upsells to customer by engaging customer in product-oriented conversations.
-Assists with maintenance and appearance of store and stock by cleaning, straightening, restocking, ticketing, creating new displays, and creating/placing signs as needed
-Provides service to customers meeting the high standards of customer service, creating a rewarding customer experience.
-Demonstrate product knowledge to assist customers in selections and promote
-Assist in inventory control; help to maintain an orderly and attractive store and an
organized stockroom by keeping merchandise filled and neatly displayed.
-Transact sales on point-of-sale system quickly, accurately, and efficiently.
-Sells and upsells to customer by engaging customer in product-oriented conversations.
-Assists with maintenance and appearance of store and stock by cleaning, straightening, restocking, ticketing, creating new displays, and creating/placing signs as needed
Local Availability
Only available for remote work
