12/26/2024 updated
100 % available
IT Business Solutions & Operations Management Specialist
Alphen aan den Rijn, Netherlands
Worldwide
Master in Finance (Postgraduate Financial Economic Management (Corporate Finance, Monetary Economics))Amazon Web ServicesMicrosoft AzureBusiness IntelligenceCustomer Relationship ManagementCall CentersCloud ComputingEnterprise Resource PlanningHealth CareInformation Technology OperationsRoutingOperations ManagementHabilidades TelefónicasProgram ManagementGoogle SuiteCloud Migration
IT Infrastructure Management
Extensive experience in managing and optimizing IT infrastructure, including cloud transitions and network implementations.
Project and Program Management
Proven track record in leading major IT transitions and complex technical projects across various industries.
Operations Management
Expertise in planning, implementing, and overseeing IT operations, particularly in healthcare and laboratory settings.
ERP and CRM Implementation
Experience in implementing and managing Enterprise Resource Planning and Customer Relationship Management systems.
Cloud Migration
Proficiency in transitioning systems to cloud platforms like Azure, Amazon Cloud, and Google Suite.
Business Intelligence
Skills in implementing and managing Business Intelligence environments for data-driven decision making.
Call Center Technology
Expertise in call center solutions, including routing software and telephony systems implementation.
Extensive experience in managing and optimizing IT infrastructure, including cloud transitions and network implementations.
Project and Program Management
Proven track record in leading major IT transitions and complex technical projects across various industries.
Operations Management
Expertise in planning, implementing, and overseeing IT operations, particularly in healthcare and laboratory settings.
ERP and CRM Implementation
Experience in implementing and managing Enterprise Resource Planning and Customer Relationship Management systems.
Cloud Migration
Proficiency in transitioning systems to cloud platforms like Azure, Amazon Cloud, and Google Suite.
Business Intelligence
Skills in implementing and managing Business Intelligence environments for data-driven decision making.
Call Center Technology
Expertise in call center solutions, including routing software and telephony systems implementation.
Experience
Professional experience10+ years
Freelancer since2000
Languages
GermanBasic knowledgeEnglishNative speakerFrenchBasic knowledgeDutchNative speaker
Project history
Managed and executed diverse IT and organizational projects, including call center improvements, IT architecture redesigns, and complex system implementations.
Managed migration to Azure public cloud and transitioned from Citrix Workspace to Azure Virtual Desktop for legacy applications.
Managed ICT/Medical Technology during merger of three laboratories. Implemented Laboratory Information System and related systems.