10/24/2026 updated

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Pega Lead System Architect (LSA) & DevOps Engineer

Utrecht, Netherlands
Only remote
Bachelor of Technology (B.Tech) in Information Technology
Utrecht, Netherlands
Only remote
Bachelor of Technology (B.Tech) in Information Technology

Profile attachments

Anupam Kumar Resume_ Pega LSA.docx

Solution ArchitecturePega PRPC Application DevelopmentPega DecisioningPega Case Management
Pega Architecture & Development
16+ years delivering enterprise Pega solutions in banking, insurance and healthcare. Worked across PRPC 6.x to Infinity 25.x, including Blueprint, Constellation, GenAI, Case Management and Care Management. Certified Lead System Architect (LSA v7.2, Pega 8.8 Surge), plus INS 21, INS 23 and OCJP 6.0.
DevOps & CI/CD
Built automated pipelines with Jenkins, Groovy, Azure, TFS, ANT and Nexus. Cut release cycles by 70–80% and reduced manual errors and deployment risk. Migrated legacy Nolio pipelines to Jenkins, TFS and Azure.
Security, Compliance & IAM
Delivered IAM, security-control asset management and risk mitigation for banking digitalization. Led Security & Compliance work at ING Netherlands, achieving full regulatory adherence.
Center of Excellence Leadership
Built and led Pega COEs. Set architecture standards, code-quality practices, reusable patterns and modernization roadmaps across applications. Drove governance and best-practice adoption in multi-regional teams.
Delivery Management
Led onshore, offshore and nearshore teams as Chapter Lead and L2 Manager. Balanced resources, timelines and team efficiency on large banking and insurance programs.
GenAI & Intelligent Automation
Integrated Pega GenAI Connect, autonomous agents and data-extraction logic to turn raw threat data into actionable intelligence. Designed AI workflows with human-in-the-loop validation for early detection of financial-crime risk.
Integration & APIs
Connected Pega to external systems through REST APIs, Stonebranch UAC orchestration and chain-of-custody APIs, across banking, insurance and forensic case platforms.
Mentoring
Coached new joiners and junior developers through training sessions and knowledge transfer, raising team capability and delivery speed.
Insurance & Banking Domain
Deep expertise in Pega Insurance Frameworks (IIF, PUI, PCI, CPMI), claims, policy automation, loan approval and banking digitalization. Clients include ING, Rabobank, ASN Bank and other major institutions.
Performance & Troubleshooting
Strong at root-cause analysis, performance tuning and high-impact fixes under tight timelines.

Experience

Professional experience10+ years
Freelancer since2026

Languages

EnglishFluent

Project history

Lead System Architect

Capgemini Netherlands

>10.000 team member

Leading end-to-end Pega implementations for enterprise clients including Unipol Rental (Italy), Unipol SAI (Italy), WindTre (Italy), ASN Bank (Netherlands), Rabobank (Netherlands), and Netherlands Forensic Institute. Roles included Principal System Architect and Lead System Architect. Delivered projects covering document approval and archival systems, system discovery and componentization, Pega COE establishment, DevOps CI/CD pipeline setup, collections and recovery automation, financial and economic crime intelligence (Horizon Scan), and case management modernization. Mentoring junior developers and driving best practices in Pega development.

Senior Technical Architect

HCL Netherlands BV (ING Netherlands)
Architected and deployed secure, scalable Pega solutions to enhance banking operations for ING Netherlands. Led the digital transformation of ING's Business Lending platform, migrating from legacy tools to Pega PRPC Infinity 8.2.2. Redesigned CI/CD pipelines from Legacy Nolio to Jenkins, TFS, and Azure Cloud. Implemented multi-region Pega infrastructure ensuring high availability. Led Security and Compliance initiatives ensuring IAM best practices and risk mitigation. Served as Chapter Lead/Lead System Architect/Pega DevOps Engineer.

Lead System Architect

Ebicus B.V.
Led internal POC development for C-One using Pega PRPC 8.1, enhancing the organization's Pega capabilities and fostering hands-on learning opportunities for internal resources. Conducted comprehensive Pega training sessions, empowering employees with essential skills and knowledge to succeed in real-world projects.

Lead System Architect

WAES, Eindhoven (Philips)
Designed and implemented Pega-based healthcare solutions for Philips, Eindhoven. Led the design and implementation of an innovative OHCRM (Oral Healthcare Remote Monitoring System) application providing dentists with real-time insights into the oral lifecycle of their patients. Built on Pega Care Management and Pega Healthcare Frameworks using Pega PRPC 7.31 and Pega cloud environment.

Onsite-Offshore Delivery Coordinator / Lead Pega Architect

Ultimech Limited
Subcontractor for Capgemini Brazil. Led the design and implementation of the PIS (Platform Integrated Seguros) platform for Bradesco, Brazil, an integrated solution for selling insurance products. Optimized the quotations-to-policy lifecycle and utilized Pega Underwriting for Insurance (PUI) as the foundational framework. Coordinated offshore and nearshore delivery, designed Enterprise Class Structure and Data Model, and managed code merging and technical documentation processes.

Senior Software Developer

IT Business Solutions Ltd.
Delivered multiple projects for Alfa Bank, Russia including FLECS (Fast Loan and Easy Cloud System), REFIN (Refinancing), and DefCom (Default Committee). Designed and developed a real-time loan approval system, optimized loan application processes, implemented synchronous and asynchronous integrations, and developed an automated committee voting system. Used Pega PRPC 6.3sp1, 7.1.2, 7.1.8, Oracle DB, WebSphere Server, Tomcat Server, Jenkins, and ANT script.

Application Developer

Pegasystems Worldwide India Pvt. Ltd.
Worked on multiple Pega insurance framework projects including Sales Force Automation for Insurance (SFAI), Pega Underwriting For Insurance (PUI), Insurance Industry Framework (IIF), Pega Claims For Insurance (PCI), and Customer Process Manager for Insurance (CPMI). Streamlined business processes, enhanced policy management systems, and contributed to successful framework releases. Tools included Pega PRPC 6.1, 6.2, 6.3sp2, Pega DSM, Pega Survey, Oracle DB, Tomcat.

Application Developer

CSC India Pvt. Ltd.
Worked on the Carepoint project for Zurich North America (Zurich BPO Systems). Carepoint application is used by the BPO unit of Zurich NA for filing claims raised by customers through various channels. Improved system stability, enhanced functionality, boosted testing effectiveness, and contributed to continuous system improvement. Tools included CPMI FW 3.0, Pega 5.5, Tomcat, Oracle.

Certificates

Pega Certified Lead System Architect

Pegasystems Inc

2017

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