Keywords
Construction
Business Requirements
Low Voltage
User Assistance
Team Management
Skills
2009 Deputy Head of PM Office, Senior Project Manager
2007-2009 Project Manager
2005-2007 Service Desk Supervisor
Competencies:
- 7 years of experience in transition projects
- 5 years of experience in IT office Ramp Up and construction projects
- 5 years of experience in Structural Cabeling and low voltage projects
- 7 years of experience in management and people management
2007-2009 Project Manager
2005-2007 Service Desk Supervisor
Competencies:
- 7 years of experience in transition projects
- 5 years of experience in IT office Ramp Up and construction projects
- 5 years of experience in Structural Cabeling and low voltage projects
- 7 years of experience in management and people management
Project history
Build UP SCC center in Hungary (2005-2007, Supervisor)
Tasks:
- Build-up of an International Service Desk of 30 FTE and coordination for Hungarian and Bohemian customers
- Coordination of Customer Transitions
- Recruiting, interviewing, incentive system, development plans for employees
- Enhancement of efficiency and quality indicators
IT-Services ICT Program Manager (2007-2009)
Tasks:
- Coordination and management of IT projects due to the growth of IT company
- Complete management of yearly cost and resource plans
- Coordination of introduction of new technologies
- Coordination of maintenance teams
- Introduction of ICT redundancy and BCP systems
- Direct report to CIO
Umbrella Project (2008) (Project Manager)
Tasks:
- Preparing IT Company for ISO 9001, 27001 and 20000 audits
- Construction of project and action plans
- Complete governance of the Umbrella Project
- Participation in preparation of educational materials
- Setting up internal audits
- Governance of the full audit process
Temporary ICT Site Ramp UP (2008-2009) (Project Manager)
Tasks:
- Complete development of a temporarily premise for 350 people
- Preparation of project and business plans
- Management of the office transformation works
- Participation in transaction of supplier tenders
- Participation in the design of low and high voltage systems
- Coordination of implementation of ICT systems
- Development of operational processes
- Build-up of a project team
SCC Center Program (2008-2010) (Program Manager)
Tasks:
- Performing project tasks concerning the development of the SSC office in Hungary
- Preparation of business and rate of return plans as greenfield investments
- Complete program management and coordination of projects
- Participation in the acceptance of the final construction drawings of the building
- Full coordination of the building of the facility and ICT systems
- Build-up of TIR 3 datacenter
- Implementation of full redundant ICT infrastructure
- Financial and qualitative responsibility for the program
- Direct report to the CEO
- Coordination of the movement of 7*24 services
Sophiane SSC Program (2012- ) (Program Manager)
Tasks:
- Build-up of the office of IT Company in Hungary
- Selection of the location and coordination of preparation of decision support materials
- Selection of the premise in Pécs and its full business planning
- Complete management of the build-up of the premise for 200 people
- Introduction and coordination of HR recruitment system
- Coordination of marketing campaigns
- Closing the contracts for university collaboration
- Starting up Train IT education
- Introduction of new technologies (Soft Phone, VDI, Cloud)
- Full financial and reporting responsibility towards the management
- Capacity planning, questing and planning of expansion
- Introduction of business processes
- Build-up of the management organization
Pillangó Project Magyar Telekom (2011- )
Tasks:
- Performing as a subproject leader in the introduction of NGCRM program at Magyar Telekom
- Management of the IT Architect team
- Coordination of full architecture planning
- HW, Win, Kinux, Unix and Database build-up coordination
- Handing over systems to operation
- Coordination of an IT team of 30 people
- Regular conciliation with the customer and handling changes
Tasks:
- Build-up of an International Service Desk of 30 FTE and coordination for Hungarian and Bohemian customers
- Coordination of Customer Transitions
- Recruiting, interviewing, incentive system, development plans for employees
- Enhancement of efficiency and quality indicators
IT-Services ICT Program Manager (2007-2009)
Tasks:
- Coordination and management of IT projects due to the growth of IT company
- Complete management of yearly cost and resource plans
- Coordination of introduction of new technologies
- Coordination of maintenance teams
- Introduction of ICT redundancy and BCP systems
- Direct report to CIO
Umbrella Project (2008) (Project Manager)
Tasks:
- Preparing IT Company for ISO 9001, 27001 and 20000 audits
- Construction of project and action plans
- Complete governance of the Umbrella Project
- Participation in preparation of educational materials
- Setting up internal audits
- Governance of the full audit process
Temporary ICT Site Ramp UP (2008-2009) (Project Manager)
Tasks:
- Complete development of a temporarily premise for 350 people
- Preparation of project and business plans
- Management of the office transformation works
- Participation in transaction of supplier tenders
- Participation in the design of low and high voltage systems
- Coordination of implementation of ICT systems
- Development of operational processes
- Build-up of a project team
SCC Center Program (2008-2010) (Program Manager)
Tasks:
- Performing project tasks concerning the development of the SSC office in Hungary
- Preparation of business and rate of return plans as greenfield investments
- Complete program management and coordination of projects
- Participation in the acceptance of the final construction drawings of the building
- Full coordination of the building of the facility and ICT systems
- Build-up of TIR 3 datacenter
- Implementation of full redundant ICT infrastructure
- Financial and qualitative responsibility for the program
- Direct report to the CEO
- Coordination of the movement of 7*24 services
Sophiane SSC Program (2012- ) (Program Manager)
Tasks:
- Build-up of the office of IT Company in Hungary
- Selection of the location and coordination of preparation of decision support materials
- Selection of the premise in Pécs and its full business planning
- Complete management of the build-up of the premise for 200 people
- Introduction and coordination of HR recruitment system
- Coordination of marketing campaigns
- Closing the contracts for university collaboration
- Starting up Train IT education
- Introduction of new technologies (Soft Phone, VDI, Cloud)
- Full financial and reporting responsibility towards the management
- Capacity planning, questing and planning of expansion
- Introduction of business processes
- Build-up of the management organization
Pillangó Project Magyar Telekom (2011- )
Tasks:
- Performing as a subproject leader in the introduction of NGCRM program at Magyar Telekom
- Management of the IT Architect team
- Coordination of full architecture planning
- HW, Win, Kinux, Unix and Database build-up coordination
- Handing over systems to operation
- Coordination of an IT team of 30 people
- Regular conciliation with the customer and handling changes
Local Availability
Only available in these countries:
Hungary
I accept anywhere in EU project related works in IT sector
