10/28/2026 updated
100 % available
PMO | Knowledge Management | Project Delivery | Process & Automation Optimization
Tirane, Albania
Only remote
Master of Professional Studies, Information Technology - Polytechnic University of TiranaProject Management & Delivery
Extensive experience in leading cross-functional teams to deliver telecom and enterprise projects on time and within budget. Managing scope, schedules, budgets, risks, and quality from initiation through to completion.
Knowledge Management & Technical Onboarding
Coordinating technical onboarding, knowledge transfer, upskilling, and cross-skilling across countries and business units within a multinational nearshore organization to ensure delivery continuity and capability development.
Telecom Network Technologies (SD-WAN, MPLS, Cisco, Huawei)
In-depth knowledge of network technologies—including SD-WAN, MPLS, TCP/IP, routing, BGP, NAT, VLAN, DHCP, and HSRP—as well as the configuration of Cisco and Huawei routers and switches in complex enterprise environments.
Process Improvement & Automation
Leading process improvement and automation initiatives, and developing organization-wide reports to drive operational excellence.
eCommerce Strategy & Conversion Rate Optimization
Developing and implementing eCommerce strategies focused on growth, profitability, and brand visibility. Monitoring traffic, conversion rates, average order value, and customer retention through data analysis.
Risk Assessment & Project Budgets
Conducting risk analyses, implementing risk control strategies, and managing project budgets and forecasts to ensure profitability.
Team Leadership & Remote Multicultural Teams
Leading multicultural teams in international telecom delivery environments, including coordinating priorities, managing performance, and providing operational support. Network Security & Provisioning
Knowledge of network security and provisioning, including BGP, NAT, VLAN, DHCP, HSRP, as well as VoIP, SIP, IPCentrex, FTTH, FTTS, ADSL, and SHDSL.
Tools & Hardware
Experience with Microsoft Office, ERP systems, data analysis and troubleshooting tools, and hardware from Cisco, Huawei, Aethra.
Experience
Professional experience10+ years
Freelancer since2026
Languages
EnglishFluentItalianFluent
Project history
Leitung von Wissensmanagement, technischem Onboarding und Capability Development in der Nearshore-Organisation. Koordination von Wissenstransfer, Upskilling und Cross-Skilling ueber Laender und Geschaeftsbereiche. Sicherstellung von Delivery Continuity, Governance und operativer Exzellenz. Leitung von Prozessverbesserungs- und Automatisierungsinitiativen sowie Erstellung organisationsweiter Berichte.
Fuehrung von Teams in einem multikulturellen Telecom-Delivery-Umfeld, Koordination von Prioritaeten, Performance und operativer Unterstuetzung.
Leitung cross-funktionaler Teams zur Lieferung von Telecom- und Enterprise-Kundenprojekten termingerecht, im Scope und im Budget. Verwaltung von Scope, Zeitplaenen, Budgets, Erwartungen, Lieferrisiken und Qualitaet von der Initiierung bis zum Abschluss. Ausrichtung von Geschaeftszielen an Projektergebnissen bei gleichzeitiger Foerderung von Kundenzufriedenheit und operativer Exzellenz.