11/16/2020 updated
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Big Data & Analytics Solution Consultant
Vadodara, India
India
Account DevelopmentAgile MethodologyArtificial IntelligenceAnalytical ThinkingData AnalysisBenchmarkingBusiness IntelligenceBig DataISO 9000Customer Relationship ManagementBusiness Process AutomationStrategic ManagementServicio al ClienteCommunicationContract Management
- Conceptualised and developed the Disruptive end to end Big Data Platform covering all 4 core components – Data Management (ETL), Analytic Engine, Data Visualisation & Deployment (Action).
- Astute leader in keeping Quality Management as the DNA of the business, certified the organization with ISO 9001:2015 through Bureau Veritas (UKAS Management System), London through their India office.
- Set-up a global PMO for BI, Data Analytics, Visualisation & Turnkey Projects for a $ 22b retail conglomerate giant from North America.
- Played a critical role in administering the complete end to end sales life cycle as a strong SME in Big Data, Analytics, Data Visualisation, SDLC and Enterprise Web/Mobility Solutions. Owns the S&M function as well as topline of $2m
- Built a team from 10 to 500+ comprising of business process automation engineers, analysts, data scientists and high-end deployment consultants.
- Developed a successful global team consisting of Technology Development, Quality Assurance, Product Management, Support, Professional Services, Customer Service, Sales and Marketing.
- Derived actionable insights and drive complex business decisions using a range of data analysis, data mining, optimization tools, and customer intelligence oriented BI techniques.
- Strategic thinking with the proven capability to contribute and execute a delivery strategy that resulted in quality delivery outcomes.
- Strong delivery management experience with a history of managing complex engagements and Services in diverse customer, contracting and Industry scenarios.
- Facilitated account growth through excellent delivery and innovative solutions while helping the organization achieve financial goals.
- Worked closely with clients to diagnose business problems and develop customized solutions via an agile methodology.
- Extensively worked in cross Industry AI, BI, Big Data and Analytics programs right from the stage of Lead to reference-able clients in the Industry for the last 20 years. Known for passionate nurturer of client relationships and selling while delivery value to global fortune 500 clients.
- Specialist in Data monetization and additional revenue Analytics for Key CxOs / Board members.
- Formulated vision, best practices, assets and frameworks for enterprise solutions and BI, Big Data, Analytics and Social Media Practice for the first time.
- Instituted transition led delivery model to achieve cost and organizational goals, replicated and implemented later at organization level.
- Business Turnaround Specialist:
- Increased the global revenue share of the Offshore Business from 5% to 65% in 3 Years as the global CoE.
- Aggregated 75% share of the global profits for the Offshore P&L.
- Transformed ‘Low cost center’ into ‘Global Center of Excellence’, thereby driving global repeat sales and focused one-stop delivery centre.
- Scaled down the attrition from 45% to 8% in 5 years.
- Turned-around the negative gross margin to +ve 60% gross margin for the APAC P&L.
- Propelled the delivery capacity to nuture revenues in excess of US$ 6m from US$ 0.8m.
- Developed the business from $ 0 to $ 2m in 2 Years for the global Big Data & IT Transformation start-up.
- Building Profitable & Sustainable Organizations:
- Developed & implemented long-term & short-term strategic direction and plans.
- Built and transformed the ‘organizational culture’ to ensure a high motivated, integrated workforce and high performeance globally. Established policies that promoted the culture and vision.
- Transformed the -ve client confidence to 90% of the global work being successfully executed from APAC CoE.
- Directly and indirectly provide leadership in influencing and managing Sales, Services, Operations and Account Management teams throughout the client delivery life cycle.
- Analytical thinker and significant experience analyzing data to drive customer engagement and revenue growth.
- Ability to influence, negotiate and persuade multiple stakeholders globally (at all levels).
- Ability to network, collaborate and communicate effectively across a matrixed organization with all stakeholders – customers, employees & shareholders.
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