Profileimage by Primavera Lopez IT Specialist, BPM/SOA Consultant, Design Thinker, Agile practitioner Bachelor's Computer science from

Primavera Lopez


Last update: 26.02.2019

IT Specialist, BPM/SOA Consultant, Design Thinker, Agile practitioner Bachelor's Computer science

Company: Freelancer Consultant
Graduation: BSc Computer science
Hourly-/Daily rates: show
Languages: English (Limited professional) | Spanish (Native or Bilingual)


Service-Oriented Architecture User Experience (UX) Agile Methodology Design Thinking Lean Processes Scrum Methodology Service Design Innovation Java (Programming Language) JavaScript (Programming Language) + 19 more keywords


Expert in IT Solutions and BPM Consulting, with more than 12 years of experience. Result oriented and commercial approach. Specialist in agile methodologies (Scrum, Lean UX) and tools on Person-Centered Design (Service Design and Design Thinking).

Soft Skills: Entrepreneurship, leadership, problem solving, creativity and innovation, teamwork, adaptation to change.

Hard Skills:
  • Business Process Management (BPM)
  • Service Oriented Architecture (SOA)
  • Business Rule Management (BRM)
  • Agile Methodologies (Scrum, Lean UX)
  • Person-Centered Design (Service Design and Design Thinking)

Experience in the following industries: Telecommunications, Banking, Social Security, Public Administration, Electrical Energy.

Microsoft Project, Balsamiqeta,x, IBM BPM 8.5.x, IBM ODMervice Design and Design Thinking).


Project history

07/2018 - 11/2018 (4 months)
  •     Excelia Peru, S.A.C. (Outsourcing for Indra Peru)
International firm of Consulting, Technology and Professional Services present in different countries of Europe, Latin America and the United States. It currently offers services in more than 30 countries.
Last position: Process and Service Design Consultant

  1.     Analysis and participation in working group with the aim of developing strategy proposal for the evaluation of processes in Financial, based on methodologies of Service Design and Lean UX.
  2.     Evaluation of processes in the oil energy sector company, including IBM BPM v8.5 platform evaluation.
  3.     Research and development of business case to implement BPM Suite.
  4.     Survey and modeling in BPMN notation of AS-IS business processes in the electric power sector company.
  5.     Conducting interview sessions with users to survey processes and validate system requirements, as well as guiding the user in the identification of new requirements.
  6.     Analysis and preparation of Business Case of services around Electronic Invoicing.

  1.     Identification of new route in the strategy as it was approaching the development of business case to implement BPM Suite, identifying key needs and opportunities in the Public Administration Market in Peru.
  2.     Launching of an initiative to generate knowledge exchange spaces and incorporate new skills in the team, around Person-Centered Design, such as UX and Service Design.
  3.     Speaker at 1st MeetUp in Indra Peru, where I was in charge of the talk "The challenge of bridging the gap between technology and person-centered design. Link:

12/2016 - 03/2018 (1 year and 3 months)
  •     Technology Outsourcing S.A.C., TATA Group - Projects in Banco Financiero del Perú, currently Banco Pichincha.
Company member of the TATA Group, specialized in Consulting, Programming and Computer Supplies.
Last position: Assistant Consultant (Role: BPM Solution Architect)

  1.     Functional technical leadership of teams.
  2.     Solution design to automate business processes with IBM BPM 8.5.7 tools.
  3.     Effort estimates for development.
  4.     Definition of Resource Loading for BPM Technical teams.
  5.     Support and guidance on good practices for process automation.
  6.     Definition of guidelines to standardize the management of BPM Administration, including version control and good practices for server administration.
  7.     Analysis, design and modeling of business rules with DMN v1.1.

  1.     I designed the base architecture of a BPM Framework as a scalable solution to important findings that I identified in the old BPM applications and the key business needs for the development of new BPM solutions.
  2.     I guided and trained the technical and functional teams of 2 strategic projects, as well as the managers and leaders of Technology Outsourcing in BPM good practices and Playback Methodology.
  3.     I participated with notable recognition in a group of 10 people who were selected as key personnel to be part of the first internal School of Enterprise Architecture, obtaining as a result a draft diagnosis of the situation in the client's Microfinance segment.

03/2014 - 11/2016 (2 years and 8 months)
  •     INDRA Peru - REAPRO Project in the Oficina de Normalización Previsional (ONP)
Spanish multinational company and one of the leading global consulting and technology companies, which offers consulting services on transportation, defense, energy, telecommunications, financial services.
Last Post: Business Rules Leader

  1.     Functional technical leadership of teams.
  2.     Analysis and design of automation solutions that include business rules, automatic processes and human tasks.
  3.     Specification of activities and monitoring of equipment in order to achieve short and medium term objectives.
  4.     Development of business rules with MDGs.
  5.     I directed the work tables and interviews with expert users of the Qualification area, defining the strategy to shape the business rules model within the Project.
  6.     Coordination with other teams within the project, as well as active participation in the definition of strategies and mechanisms for problem solving.
  7.     Development of automated processes with IBM BPM.

  1.    Rapid growth within the company to climb to positions of greater responsibility, going in 8 months from BPM Developer Analyst to Business Analyst, as part of a team that led a restructuring process determinant in the project.
  2.    In December 2014 as part of the process of stepped restructuring of the position of Business Rules Leader, where the management is a technical and functional team of up to 8 people.
  3.    I designed the Business Rules solution model to automate the calculation of pensions, being a key component for the success of the project.
  4.    In the last months at INDRA I was part of a selected group of Functional Leaders, where I managed the resolution of incidents for the production of the new APPENS system for ONP.

03/2010 - 11/2013 (3 years and 8 months)
  • IBM
American multinational technology and consulting company with presence in more than 200 countries.

Last position: IT Specialist (Role: BPM / SOA Solution Architect)

Functions: 1. Operational management of projects in the Software Factory, meeting internal needs of the development team and the client. With 10 talents in charge.
2. Leadership in internal technical negotiations and with the client.
3. Evaluation of functional requests and elaboration of effort estimates.
4. Guidance to the team about the best practices for the design of BPM solutions.
5. Design of the business process model in BPMN.
6. Integration of BPM processes and components.
7. Validation of web services built by external provider and Integral test support.
8. Design of the solution at the level of Integration layer under SOA architecture in the IVR Migration project.
9. Identification, design and implementation of improvements and optimizations at the level of business application performance.
10. Analysis, design and implementation of Use Cases for the development of business applications.
Achievements: 1. Annual Performance Evaluation in IBM with high score, for the excellent results in all assigned projects:  Banesco Project, Integration Management. Role: Integration Architect (SOA Specialist)
 SOA / BPM Project Phase II Foreign Bank. Role: Architect (SOA / BPM Specialist)
 Maploca BPM Project. Role: Architect (SOA / BPM Specialist)
 IBM Software Factory Project / CREDICARD. Role: Leader Development Team and SOA / BPM Specialist (including architectural activities).
 Star Project SATWEB IBM / CREDICARD. Role: Developer
 Software Factory IBM / CANTV project. Roles: Application developer and architect. 2. Recognition "Intelligent People - Delivery Eminence" for the excellent participation in the development of the Star SATWEB IBM / CREDICARD project.
3. Rapid growth when climbing to roles of greater responsibility, passing in 8 months from Java Developer to Co-Leader Technical Development Team and after 5 months I climbed Team Leader.
4. I became a leader in BPM and SOA solutions, being called for several projects as a solution architect.  

Local Availability

Only available in these countries: Peru
Available just for freelance remote work.
Profileimage by Primavera Lopez IT Specialist, BPM/SOA Consultant, Design Thinker, Agile practitioner Bachelor's Computer science from IT Specialist, BPM/SOA Consultant, Design Thinker, Agile practitioner Bachelor's Computer science