12/02/2024 updated
100 % available
Experienced Administrative Professional with Customer Support and Social Media Expertise
Port Harcourt, Nigeria
Only remote
B.Eng, Petroleum and Gas EngineeringAsanaEditingBrand AwarenessDatabasesContent CreationData EntryData ManagementEmail ManagementProject ManagementPersonal Digital AssistantSocial MediaAtlassian TrelloSchedulingDemonstration SkillsAdministrative Operations
Administrative Skills
Proficiency in handling various administrative tasks including email management, calendar scheduling, and data entry.
Customer Support
Experience in managing customer support inquiries and providing timely responses to emails and phone calls.
Content Creation
Ability to develop and execute engaging content strategies to increase brand awareness and drive audience growth.
Software Proficiency
Competence in using Google Workspace, Microsoft Suites, Canva, Trello, and Asana for various professional tasks.
Data Management
Skills in data entry, maintaining accurate records, files, and databases.
Project Management
Capability to coordinate tasks, schedule meetings, and ensure smooth communication between teams and external connections.
Research and Reporting
Excellent writing, editing, and organizational skills for research and report presentation.
Proficiency in handling various administrative tasks including email management, calendar scheduling, and data entry.
Customer Support
Experience in managing customer support inquiries and providing timely responses to emails and phone calls.
Content Creation
Ability to develop and execute engaging content strategies to increase brand awareness and drive audience growth.
Software Proficiency
Competence in using Google Workspace, Microsoft Suites, Canva, Trello, and Asana for various professional tasks.
Data Management
Skills in data entry, maintaining accurate records, files, and databases.
Project Management
Capability to coordinate tasks, schedule meetings, and ensure smooth communication between teams and external connections.
Research and Reporting
Excellent writing, editing, and organizational skills for research and report presentation.
Experience
Professional experience0 - 5 years
Freelancer since2024
Languages
EnglishNative speaker
Project history
Efficiently managed calendars, scheduled meetings, and coordinated travel arrangements for executives. Processed and prioritized incoming and outgoing correspondence, including emails, faxes, and mail. Maintained accurate and up-to-date records, files, and databases.
Developed and executed engaging content strategies to increase brand awareness and drive audience growth. Managed customer support inquiries, responding to emails and phone calls in a timely and professional manner. Maintained a positive and professional demeanor, even in challenging situations, resulting in positive client feedback.
Coordinated executive calendars, scheduled meetings, and handled communication between teams and external connections. Performed administrative tasks according to Project Managers' instructions and ensured smooth communication between all relevant parties. Worked with the accounting and finance department to perform basic bookkeeping operations. Designed and prepared weekly reports.
Certificates
VIRTUAL ASSISTANT
ALX2024