I oversaw marketing activities for this LMS SaaS company in the Netherlands. In my role as a marketing,
support, and sales professional, I managed various tasks such as email campaigns, market research, social
media, branding, translation projects, product demo videos, and customer support.
Introduced innovative visual concepts for the website, promotions, and brand initiatives that resonated
with the target audience.
Oversaw website translation projects to ensure consistent global messaging.
Conducted market analysis leading to significant product improvements based on client feedback.
Produced and refined content: email campaigns, SEO articles, social media posts, website content, and
newsletters to boost customer engagement and sales.
Crafted product demo videos and conducted customer interviews to enhance engagement and
retention.
Streamlined the product demo scheduling process for improved efficiency
Developed a comprehensive marketing and branding strategy for future implementation.
Delivered exceptional customer support, resolved issues promptly, and ensured client satisfaction.
Increased SaaS sales through social media management and targeted campaigns on Facebook and
LinkedIn.
Worked closely with the development and design team, learning basic HTML and CSS language, used to make customizations requested by customers.