04/23/2025 updated
PC
100 % available
Experienced Application Support Engineer with Cloud Expertise
Ireland
Worldwide
Masters in computer scienceJava (Programming Language)Application Programming Interfaces (APIs)Technical SupportArchitectureAutomationC++ (Programming Language)Cloud ComputingCode ReviewIBM Cloud ComputingInternet Information Services (IIS)Simple Mail Transfer ProtocolsMaintenanceWindows ServersNetwork Configuration and Change ManagementWindows PowerShell
Application Support
Extensive experience in diagnosing and resolving application issues across enterprise systems, with expertise in escalating complex problems and ensuring timely resolution.
Cloud Technologies
Proficient in cloud adoption, optimization, and architecture for enterprise clients, particularly with IBM Cloud services including security, APIs, and automation.
Technical Troubleshooting
Advanced skills in troubleshooting, including the use of SQL, log inspection, and application source code review to identify and resolve user-reported issues.
Team Management
Proven ability to lead and collaborate with cross-functional teams, fostering a positive and productive work environment.
Software Development
Experience in developing interfaces using various technologies and programming languages, including Java and C/C++.
System Administration
Competent in Windows Server/Desktop environment administration, including IIS, SSL certificates, and network configuration.
Scripting and Automation
Proficiency in PowerShell scripting, FTP, SMTP, and utilizing system logs for troubleshooting and maintenance tasks.
Extensive experience in diagnosing and resolving application issues across enterprise systems, with expertise in escalating complex problems and ensuring timely resolution.
Cloud Technologies
Proficient in cloud adoption, optimization, and architecture for enterprise clients, particularly with IBM Cloud services including security, APIs, and automation.
Technical Troubleshooting
Advanced skills in troubleshooting, including the use of SQL, log inspection, and application source code review to identify and resolve user-reported issues.
Team Management
Proven ability to lead and collaborate with cross-functional teams, fostering a positive and productive work environment.
Software Development
Experience in developing interfaces using various technologies and programming languages, including Java and C/C++.
System Administration
Competent in Windows Server/Desktop environment administration, including IIS, SSL certificates, and network configuration.
Scripting and Automation
Proficiency in PowerShell scripting, FTP, SMTP, and utilizing system logs for troubleshooting and maintenance tasks.
Languages
EnglishNative speaker
Project history
Responsible for administering, diagnosing, and resolving application issues across enterprise systems, collaborating with cross-functional teams, and ensuring high-quality customer support.
Led cloud adoption and optimization for enterprise clients in Benelux and Nordics, managed customer relationships, and provided technical solutions for IBM Cloud services.
Guided enterprise clients in cloud adoption, migration, and scalability, providing technical advisory support and implementing cloud-based solutions.