10/30/2026 updated
100 % available
Senior UX/UI | User Research | Service Design
Milan, Italy
Only remote
MSc. Product-Service System Design - Politecnico di Milano (POLIMI)About me
I'm a freelance UX/UI design with 6+ years of experience designing digital products and services. My expertise spans user research, service design, information architecture, interaction design, UI design and design systems. I turn complex needs into intuitive, scalable digital experiences.
User Experience (UX)Design StudioIntegrated Circuit DesignSAP Web DynproFS Design StudioFunctional DesignUser Interface DesignUniverselles DesignInteraction DesignProduct DesignPrototypingSoftware PrototypingUi PatternsScreen DesignsService Design
UX / Interaction Design
End-to-end design of digital products and services, covering user journeys, interaction models, wireframes, interactive prototypes and overall experience structure across exploratory and delivery phases.
User Research & Service Design
Conducting user and stakeholder research to understand needs, constraints and domain complexity, translating insights into actionable design decisions and scalable service solutions.
Design Systems & Visual / UI Design
Building and contributing to shared design practices, scalable design systems and high-quality visual and UI design to ensure consistency and quality across the product lifecycle.
Information Architecture
Structuring and organizing digital content and navigation to create clear, intuitive and user-centred product experiences.
Prototyping
Creating interactive prototypes at various fidelity levels to support validation, iteration and stakeholder alignment throughout the design process.
Workshop Facilitation
Facilitating workshops and collaborative co-design sessions to align teams, define requirements and support decision-making across multidisciplinary groups.
Figma
Proficient use of Figma as the primary tool for UI design, prototyping, wireframing and design system management.
Adobe Suite & Framer
Working knowledge of Adobe Suite for visual design tasks and Framer for advanced interactive prototyping.
Jira & Confluence
Experience using Jira and Confluence for project management, documentation and cross-functional collaboration in agile product teams.
WordPress
Practical experience with WordPress for web publishing and digital product support tasks.
End-to-end design of digital products and services, covering user journeys, interaction models, wireframes, interactive prototypes and overall experience structure across exploratory and delivery phases.
User Research & Service Design
Conducting user and stakeholder research to understand needs, constraints and domain complexity, translating insights into actionable design decisions and scalable service solutions.
Design Systems & Visual / UI Design
Building and contributing to shared design practices, scalable design systems and high-quality visual and UI design to ensure consistency and quality across the product lifecycle.
Information Architecture
Structuring and organizing digital content and navigation to create clear, intuitive and user-centred product experiences.
Prototyping
Creating interactive prototypes at various fidelity levels to support validation, iteration and stakeholder alignment throughout the design process.
Workshop Facilitation
Facilitating workshops and collaborative co-design sessions to align teams, define requirements and support decision-making across multidisciplinary groups.
Figma
Proficient use of Figma as the primary tool for UI design, prototyping, wireframing and design system management.
Adobe Suite & Framer
Working knowledge of Adobe Suite for visual design tasks and Framer for advanced interactive prototyping.
Jira & Confluence
Experience using Jira and Confluence for project management, documentation and cross-functional collaboration in agile product teams.
WordPress
Practical experience with WordPress for web publishing and digital product support tasks.
Experience
Professional experience5 - 10 years
Freelancer since2026
Languages
EnglishFluentItalianNative speaker
Project history
Supporting companies and early-stage products across UX, service design and product design activities. Working on user research, interaction design, prototyping and experience definition for digital products and services. Collaborating with clients to translate business needs and product requirements into clear, user-centred solutions.
Reviewing and mentoring students projects across UX/UI, wireframing, discovery and graphic design. Providing structured feedback on design process, research, interaction choices and visual execution. Supporting learners in improving project quality, design rationale and presentation skills.
Led end-to-end design activities for digital products and services, contributing to user journeys, interaction models and overall experience structure. Conducted user and stakeholder research, designed wireframes, interactive prototypes and UX specifications. Facilitated workshops and collaborative sessions to align teams and support decision-making.