10/17/2026 updated

**** ******** ****
80 % partially available

Product, Security & Compliance Expert | ISO/IEC 27001 | eIDAS | Digital Identity

Istanbul, Turkey
Germany +9
info: Germany, Austria, Switzerland, Belgium, Denmark, Finland, Luxembourg, Netherlands, Norway, Sweden
History & Social Sciences, Ruhr-Universitat Bochum
Istanbul, Turkey
Germany +9
info: Germany, Austria, Switzerland, Belgium, Denmark, Finland, Luxembourg, Netherlands, Norway, Sweden
History & Social Sciences, Ruhr-Universitat Bochum

Profile attachments

ErkanCiftci_CV_2026_EN.pdf

About me

With 15 years of experience in product leadership, security governance, and regulatory compliance, I provide independent expertise as a freelancer with a focus on ISO/IEC 27001, eIDAS, digital identities, and trusted service environments.

NIS 2DORAAgile LeadershipAuditingAudit ManagementBusiness DevelopmentBusiness Continuity PlanningSoftware as a ServiceComplianceElectronic SignaturesIdentity Verification ServicesCyber Security StandardsISO/IEC 27001Problem SolvingOperations ManagementOperations SecurityPartner DevelopmentPresalesProduct ManagementQuality ManagementRegulatory RequirementsInformation Technology Security AuditingTrusted SystemsAnti Money LaunderingInformation Security Management SystemThird Party ManagementGenerative AIDigital IdentityKey Account SupportDistribution LogisticsIT Security SolutionsGDPRRegulatory AffairsISO/IEC 27002
Information Security & ISO/IEC 27001
Over 10 years of hands-on experience establishing and managing ISMS frameworks in accordance with ISO/IEC 27001:2017 and 2022. Expertise includes internal audits, vulnerability scans, penetration test coordination, certification preparation and group-wide governance across multiple legal entities and countries.

eIDAS Compliance & Regulatory Governance
Deep expertise in eIDAS 1.0 and eIDAS 2.0 regulatory requirements, including the establishment of CPS, ISP and ISMS frameworks for qualified trust service providers (qTSP). Proven track record of driving initial eIDAS certification from company registration to EU Trusted List entry within 9 months.

Product Management & Strategy
Extensive background in product leadership, including directing product strategy and portfolio development for B2B2C identification services and eIDAS-compliant qualified electronic signature solutions. Led cross-functional product teams across multiple product lines and integrated ML/AI-assisted services into automated identification solutions.

ISMS Governance & BCM
Consolidation of multiple ISMS environments into unified certified group frameworks, including business continuity management and resilience planning across international organizations.

Digital Identity & Trust Services
Broad expertise in analog, hybrid and digital identity verification services, electronic signatures, and trusted service environments, including white-label and SaaS product delivery for Web, Android and iOS.

Audit & Certification Support
Coordination and execution of compliance audits, gap analyses, CAB confirmations and certification activities across German, French and international regulatory scopes.

Vendor & Stakeholder Management
Management of security and compliance topics with assessors, internal stakeholders, client prospects, relying parties, external partners and key account clients including QTSP and SaaS environments.

IT Operations & Team Leadership
Leadership of engineering and IT operations teams, including integration of legacy and modern platforms into centralized architectures during acquisition and merger transitions.

Quality Management
Development and implementation of operational quality management concepts, continuous monitoring of large-scale service transactions and maintenance of low issue rates in regulated service environments.

Partner & Business Development
Acquisition and management of regional service partner relationships, onboarding and training of partners in AML, De-Mail and SigG/SigV regulated environments.

Experience

Professional experience10+ years
Freelancer since2024

Languages

GermanNative speakerEnglishFluentSpanishBasic knowledgeTurkishGood

Project history

Fractional Security Officer (20%)

ZealiD AB

Internet & IT

10-50 team member

Product, Security & Compliance Expert

Freelancer (Self-employed)
Independent advisory and consulting activities focused on ISO/IEC 27001, eIDAS and digital identity environments across Germany and Europe. Support of regulated organizations with security governance, certification preparation, audit readiness and pragmatic control implementation.

External Security & Compliance Consultant (Freelance)

IDnow Trust Services AB
Supported the establishment of information security governance for a newly formed joint venture and helped drive initial eIDAS certification from registration to trusted list entry within 9 months.

External Security Officer (Freelance)

IDnow GmbH
Harmonized information security across 4 countries, 4 legal entities and 500+ employees by supporting group-wide governance and compliance initiatives. Analyzed and implemented ISO 27001:2022 and eIDAS 2.0 requirements, leading to CAB confirmations and expanded vendor security assessments.

Internal Security Officer

IDnow GmbH
Executed operational integration into IDnow Group following acquisitions and mergers while supporting a newly established 10+ member information security and audit team. Conducted governance and compliance gap analysis across German and French entities and prepared them for shared regulatory scopes and certification schemes.

Security Officer & Internal Auditor

identity Trust Management AG
Established CPS, ISP and ISMS frameworks for eIDAS 1.0 and ISO 27001:2017 certification contexts across analog, hybrid and digital identity verification services. Coordinated vulnerability scans, penetration tests, audits and certification activities while handling security and compliance requests from prospects and customers.

Head of Products

identity Trust Management AG
Led client-centric product strategy and portfolio development for ID verification and QES services across 4 product lines with 4 managers. Integrated ML- and AI-assisted services into automated identification solutions and supported rapid scaling of remote onboarding and digital trust services during the COVID-19 pandemic.

Senior Product Manager

identity Trust Management AG
Owned product strategy for white-label identity verification solutions and developed eIDAS-aligned identity verification and electronic signature services. Created and rolled out remote and onsite SaaS products while providing solution engineering and stakeholder management for QTSP, SaaS and key account clients.

Interim Head of IT

ID8 GmbH
Led IT operations during the transition into increasingly digitized identity services following acquisition and merger. Managed two engineering teams and integrated PHP legacy and RoR video platforms into a centralized architecture.

Product Manager

ID8 GmbH
Expanded a single-product portfolio into multiple trust-service offerings, including hybrid and fully digital identity verification products. Managed product lifecycle, operational changes and compliance integration across regulated identity-service environments.

Security Officer

ID8 GmbH
Managed SigG/SigV compliance activities, audits and security assessments for regulated trust services. Developed security concepts and improved security controls, risk mitigation measures and operational procedures.

Partner Manager

ID8 GmbH
Acquired and managed regional service partner relationships in western Germany. Onboarded and trained partners within AML, De-Mail and SigG/SigV regulated environments while managing service quality and operational communication.

Founder & General Manager

Fieri GmbH
Established, managed and liquidated a regional service business. Oversaw business administration, service delivery and organizational development.

Head of Quality Management

Jurex GmbH
Developed and implemented operational quality management concepts. Continuously monitored 10,000+ service transactions with issue rates below 0.5%.

Fleet Manager

Jurex GmbH
Administered and optimized a national 800+ vehicle fleet. Managed insurance, claims and external service providers.

Area Manager

Jurex GmbH
Led operations for 300+ employees across 21 regional branches. Conducted internal auditing and certification of branches and cooperation partners.

Branch Manager

Jurex GmbH
Established and managed a regional logistics hub in western Germany. Recruited and led up to 72 employees across 3 departments.

Training Officer

DIREKTexpress Service GmbH
Developed company-wide training concepts and materials. Organized, delivered and evaluated regional training programs.

Office Manager

DIREKTexpress Service GmbH
Provided administrative support and deputy representation for area management. Managed regional service operations and quality assurance activities.

Dispatcher

DIREKTexpress AG
Coordinated dispatch procedures, routing and service documentation. Supported couriers, service partners and customers.

Courier

DIREKTexpress AG
Collected and delivered high-value express consignments, including precious metals. Executed secure delivery, identity verification and contract handling for telecom customers.

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