11/26/2025 updated


100 % available
Passionate & Certified IT-Professional / Consultant
-, Cyprus
Only remote
Certifications & Apprenticeship (international company)About me
As a dedicated and versatile IT professional, I bring extensive experience in managing complex enterprise environments. I have a proven track record of resolving critical incidents & projects.
Comptia Cloud+PHPActive DirectoryAmazon Web ServicesPenetration TestingMicrosoft AzureUbuntu (Operating System)CompTIA A+CompTIA Network+CompTIA Security+Computer ProgrammingInformation Technology ConsultingMicrosoft Management ConsoleDynamic Host Configuration ProtocolDomain Name System (DNS)
CERTIFICATIONS / TECHNICAL QUALIFICATIONS
• ITIL 4
• AWS Cloud Practitioner Essentials (Second Edition)
• CompTIA CySA+
• SQL Bootcamp
• Social Engineering and Manipulation
• Penetration Testing and Ethical Hacking
• ITIL Foundation
• Cryptography
• CompTIA Cloud+
• CompTIA Network+
• Web Application Penetration Testing
• CompTIA A+
TECHNICAL SKILLS
• Programming / Frameworks: Powershell Scripting
• IT Infrastructure / OS: Docker, Microsoft Azure, AWS, Citrix XenApp & XenDesktop, Windows
Server 2002 R2 – 2022, RDP, DNS, DHCP, GPMC (GPOs), VMware ESX, Windows 11,
• Applications / Tools: Citrix VDA, Studio, Storefront, Director, PVS & MCS, Active Directory (AD), Microsoft
Management Console, Ivanti Endpoint Manager, SharePoint, SCCM, Empirum – Matrix42,
Microsoft Exchange, Icinga, osTicket, HPSM, IssueTrack, Rayflow, Microsoft 365, UI-Path (RPA)
LANGUAGES
• German – Native
• English - Fluent
Experience
Professional experience10+ years
Freelancer since2019
Languages
GermanNative speakerEnglishFluent
Project history
Supported a Citrix team in consolidating multiple EU datacenters for a bank. Created CMO/FMO blueprints, deployed Citrix environments, provisioned apps via a three-stage PVS process, and coordinated stakeholders. Improved efficiency by automating workflows with GPOs and PowerShell. Clarified knowledge gaps among participants, accelerating project progress while maintaining high-quality deliverables.
Led a Time & Attendance absence system transformation at HSBC. Consulted on technical issues, stabilized legacy systems, implemented a new platform, and optimized recurring HR & IT processes. Managed cross-functional workstreams, improved workflows through analysis and documentation, and acted as the interface between HR and IT to ensure seamless operations and continuous system improvement.
Built and managed Virtual Apps & Desktop environments (Azure Virtual Desktop, Citrix XenApp and XenDesktop) for multiple customers. This included software provisioning (vDisks, Profile Management (e.g. FSLogix, PVS & MCS), troubleshooting in 1st, 2nd and 3rd level support, and the administration of Hypervisors like VMWare, Windows Servers, Active Directory (AD) and Group Policies (GPOs). In addition I have provided Azure cloud support and helped with several migration projects.