10/14/2026 updated

**** ******** ****
100 % available

Programme Director & Transformation Leader with 20+ years experience in large-scale change

Thame, United Kingdom
Worldwide
MBA in International Management
Thame, United Kingdom
Worldwide
MBA in International Management

Profile attachments

James Pigott – Programme & Transformation Director – Nov 2026 CV .docx

Configure, Price, QuoteCustomer Relationship ManagementBusiness EfficiencyBusiness PlanningInvestmentsCost ReductionEnterprise Resource PlanningFinancesGovernancePost-merger IntegrationsMicrosoft DynamicsPricing StrategiesProject Portfolio ManagementSalesforce.ComSAP ApplicationsStakeholder ManagementOperating ModelsRisk ReductionConsolidation (Financial)Target Operating ModelRisk Management
Target Operating Model Design
Expertise in designing and implementing Target Operating Models (TOM) across complex organisations, enabling strategic transformation and operational efficiency.

Post-merger Integration
Specialised knowledge in post-merger integration, including product portfolio rationalisation, taxonomy redesign, and operational consolidation to deliver significant cost savings.

ERP/CRM/CPQ Transformation
Advanced capabilities in leading enterprise system transformations across Salesforce, Dynamics and SAP platforms, with proven success in multi-million budget implementations.

Commercial Strategy
Strategic approach to commercial planning, pricing optimisation, and investment frameworks that deliver measurable business outcomes and improved profitability.

C-suite Stakeholder Management
Proven ability to engage boards, investors, and executive leadership teams, securing buy-in for complex transformation initiatives and capital investments.

Governance & Risk Management
Implementation of robust governance frameworks, risk mitigation strategies, and benefits realisation processes to ensure successful transformation outcomes.

Multi-million Budget Management
Experience managing £multi-million transformation budgets with accountability for financial controls, investment optimisation, and delivery of operational savings.

Experience

Professional experience10+ years
Freelancer since2010

Languages

EnglishNative speaker

Project history

Transformation & Strategy Advisor (Portfolio Engagements)

RJP Advisory Partners / RI Holdings / Residence Index UK
Leading transformation and capital-strategy initiatives for developers, investors, and boards across real estate, infrastructure, and utilities. Designing operating models and investment frameworks for capital programmes including Hockley Developments (£50m) and a hospital innovation campus aligned with UN SDG finance.

Senior Transformation Lead

Inmarsat / Viasat
Led post-merger integration of overlapping product portfolios, redesigned taxonomy, simplified offers and created scalable proposition model. Cut 3,000 SKUs, delivered ~£15m opex saving, and facilitated ERP/CPQ transition.

Transformation Programme Director

London Stock Exchange
Managed CPQ/QTC migration post-acquisition, covering £5.5bn data business. Rationalized product and pricing structures, reset governance, aligned finance and sales. Safeguarded £500m+ revenue and accelerated adoption of new CPQ platform.

Programme Lead

Currys (via Mindtree)
Led ERP/CRM blueprint implementation, including retail and digital rollout planning. Developed multi-million business case, blueprint, and TOM for Salesforce/ERP integration. Secured board approval for retail transformation.

Commercial Transformation Lead (interim)

O2 Telefonica
Directed multi-year B2B transformation including platform migration, CPQ enablement, and pricing/commercial governance. Migrated 4,000+ enterprise customers (~£1bn revenue) with <£200k variance, cut SKUs by 75%, improved time-to-quote, and launched £20m+ B2B roaming offer.

Senior Commercial/Strategy Role

Vodafone UK
Managed £500m+ consumer investment budget, introduced NBA tools, improving ARPU by £0.80 per customer.

Senior Commercial/Strategy Role

EE/Orange-T-Mobile
Streamlined deal governance, reduced bid turnaround from 7 days to 1, tightened audit controls, introduced financial controls for Franchise Retail estate saving over £1m per year.

Senior Commercial/Strategy Role

Vodafone Qatar
Built and secured a 3-year enterprise/consumer strategy, monetizing fixed and data services.

Senior Commercial/Strategy Role

Ooredoo Group Qatar
Turned around declining prepay business in Kuwait, redesigned product set, improved pricing governance, accelerated market share recovery with rapid return to growth and profit.

Senior Commercial/Strategy Role

Motorola
Restructured partner discounts and volume deals, increasing margins by 2-3%.

Senior Commercial/Strategy Role

Dell
Set strategy and built EMEA pricing models for peripherals to optimize profitability.

Contact form

Log in to get in touch

You need to be logged in to use the contact form.

Sign upLog in