09/12/2026 updated

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Project Manager | Business Improvement | Procurement Transformation | Digital Transformation

Porto, Portugal
Worldwide
Postgraduate Degree in Project Management
Porto, Portugal
Worldwide
Postgraduate Degree in Project Management

Profile attachments

Miguel_Santos_Resume_Project_Management.pdf

About me

Project Manager focused on procurement, process improvement and business transformation. International experience across Europe and the Americas, with a practical approach to solving problems, coordinating stakeholders and delivering change.

Agile MethodologyBusiness Process ImprovementProject ManagementTransition ManagementSupply Chain ManagementStakeholder ManagementCost OptimisationProcurementKpi Reporting
Project Management & PMO – Scope, planning, timelines, cross-functional coordination, stakeholder management and implementation.

Procurement & Supply Chain Transformation – P2P/procurement processes, workflow redesign, procurement controls, supplier coordination, KPI development, cost control and operational improvement.

Business Process Improvement – Process analysis, optimization, governance, requirements definition and implementation of improved workflows.

ERP & Procurement Systems – Experience with SAP, QAD and Ivalua, including ERP-enabled process transformation and system implementation support.

Digital Transformation & Automation – Management of technology-enabled improvement and automation projects, coordinating business and technical teams.

Change & Stakeholder Management – Cross-functional collaboration across Procurement, Finance, Operations, plant teams, suppliers and technical stakeholders.

Methodologies & Tools – Agile, Scrum, Microsoft Project, Microsoft Office, Azure, SAP, QAD and Ivalua.

Experience

Professional experience5 - 10 years
Freelancer since2024

Languages

EnglishFluentPortugueseNative speaker

Project history

Independent Digital Project Developer

Independent Digital Projects
Developing independent digital solutions across different business contexts, from concept to implementation, covering requirements definition, workflow design, project planning and iterative delivery. ry.

Independent Private Tutor - Economics, Finance & Management

Freelancer
Supported more than 1,000 university students in Finance, Economics & Management, primarily those enrolled at Catolica Porto School of Business and Economics, FEP and Universidade Portucalense, with a significant share achieving top grades in their courses.

Project Management Consultant - Postgraduate Project

Jayme da Costa
  • Led a project to optimize procurement, MRP and ERP-enabled workflows within a manufacturing environment, covering process analysis, stakeholder coordination, improvement design and delivery of Agile/RPA-based recommendations.
  • Assessed FX exposure arising from supplier payment terms and proposed hedging approaches to mitigate currency risk.

Process Improvement Specialist - Automation Project Manager

Linde
Led Robotic Process Automation (RPA) projects across end-to-end operational processes covering six European markets, managing scope, timelines and delivery while coordinating business and technical stakeholders.

Procurement Specialist - Spain, USA & Mexico Plants

GKN Automotive (now part of Dauch Corporation)
• Moved from contract and order management for the Carcastillo plant in Spain to supporting seven U.S. and Mexico plants, with the scope later expanding into procurement transformation, process improvement, systems and cost-control initiatives.
• Redesigned procurement workflows, controls and approval practices, removing redundant steps and contributing to an approximately 50% reduction in procurement lead time.
• Identified a potential cost-control gap in purchase-order tax classification and partnered with the Tax Manager to assess financial exposure, clarify tax treatment and improve procurement controls across U.S. operations.
• Acted as a bridge between Procurement, Finance, plant teams, suppliers and other internal stakeholders, accelerating issue resolution and enabling faster implementation of process changes.
• Supported Ivalua implementation and QAD alignment and identified further automation opportunities, including a proposed automation of PO related activities.
• Introduced KPI, transparency and governance practices later incorporated into Global Business Services standards, while supporting stakeholder training and implementation.

Account Manager

BNP Paribas Securities Services
Validated client equity and bond orders for German and Austrian markets and supported accurate trade booking through Clearstream Luxembourg and Frankfurt.

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