11/09/2026 updated

**** ******** ****
40 % partially available

Project Manager & Business Process Expert | AI & Automation | Process Improvement

Barcelona, Spain
Only remote
Master of Business Administration
Barcelona, Spain
Only remote
Master of Business Administration

Profile attachments

CV_Lautaro_Francisco_Serafini_Malt.pdf

About me

Industrial Engineer and MBA helping teams improve processes, coordinate projects and adopt practical AI. Experience across HP, Sidel and Elis Consulting. Remote from Spain; available for part-time projects, automation and AI training.

CopilotChatGPTAtlassian JiraAutomationBusiness Process ManagementBusiness Process MappingBusiness Process AutomationBusiness Process ImprovementProject Management SoftwareProcess DesignMicrosoft Power BIProcess AutomationWorkflowsMicrosoft Power AutomateAutomation AnywhereProcess Visualization
AI & Automation Solution Design
Expertise in translating operational challenges into AI and automation solution designs, including agent and workflow design using tools such as Copilot Studio, Power Automate, ChatGPT, Claude, and Automation Anywhere.

Project & Process Management
Extensive experience leading end-to-end process improvement initiatives, designing and implementing 45+ processes involving 30+ teams worldwide, including UAT coordination, sign-off, and RACI definition.

Business Data Analysis & Reporting
Proficiency in developing P&L models, building reporting frameworks and dashboards using Power BI and SQL to monitor KPIs, support business decisions, and drive financial analysis.

Requirements Engineering & Stakeholder Workshops
Skilled in gathering business requirements and facilitating stakeholder workshops to bridge business objectives and technical delivery.

SAP ECC & Quote-to-Cash
Experience leading cross-country SAP ECC initiatives within Quote-to-Cash processes, coordinating documentation, stakeholders, and project milestones.

Power BI & Dashboard Development
Building reporting frameworks and dashboards used by global teams to track KPIs and support business decisions.

Jira & Project Tracking Tools
Practical experience using Jira for project tracking and coordination across cross-functional teams.

SQL (Intermediate)
Intermediate-level SQL skills applied in data analysis and reporting contexts.

AI Training & Adoption
Delivering AI training to colleagues and supporting the adoption of AI tools within organizational workflows.

Experience

Professional experience5 - 10 years
Freelancer since2021

Languages

EnglishFluentItalianFluentPortugueseBasic knowledgeSpanishNative speaker

Project history

Project Manager & Business Process Expert

HP
Delivering AI training to HP colleagues, translating team challenges into business requirements, designing AI and automation solutions, and presenting proposals for approval. Designed an automated order-to-installation-scheduling workflow reducing lead time from approximately one month to 3-4 calendar days. Led global transformation initiatives designing and implementing 45+ end-to-end processes involving 30+ teams worldwide.

Business Data Analyst

HP
Developed a leadership P&L model that helped identify and recover $28M in revenue through account reconciliation, data validation, and financial analysis. Built reporting frameworks and dashboards used by global teams to monitor performance, track KPIs, and support business decisions.

Service Manager

Sidel Company
Led cross-country SAP ECC initiatives within Quote-to-Cash, coordinating documentation, stakeholders, and project milestones.

Business Analyst

Elis Consulting Company
Led requirements gathering and functional design for a Vodafone HR platform, bridging business objectives and technical delivery.

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