08/21/2025 updated
100 % available
Microsoft 365 and MS Teams Specialist
Ghaziabad, India
Only remote
Bachelor of Technology in Electronics and Communication EngineeringResearchControles de AccesoTechnical SupportAudit TrailChange ControlCloud ComputingContent MigrationFiddler (Software)GovernanceMedical SurveillanceMicrosoft Network MonitorRoutingPerformance TuningMicrosoft SharePointTechnical Documentation
Microsoft 365 Administration
Comprehensive management of Microsoft 365 environments including Teams, SharePoint Online, Exchange Online, and OneDrive with focus on governance, security compliance, and performance optimization.
Technical Support & Troubleshooting
Expert L3 support for Microsoft Teams and Exchange, handling escalations, incident resolution, and proactive health monitoring across hybrid cloud environments.
Governance & Compliance
Implementation of access controls, audit logging, permission management, and lifecycle management ensuring security compliance across Microsoft 365 services.
SharePoint Online Management
Configuration of SharePoint Online permissions, guest access, external sharing, content migration via ShareGate, and site transitions.
Teams Administration
Management of Teams user policies, Direct Routing, conferencing, voice configurations, and user lifecycle through structured change control.
Technical Documentation
Development of governance documentation, best practices, and knowledge-sharing materials to support collaborative improvements across Microsoft 365.
Diagnostic Tools Proficiency
Utilization of specialized tools including Snooper, Fiddler, Network Monitor, and ProcMon to investigate service failures and resolve application issues.
Comprehensive management of Microsoft 365 environments including Teams, SharePoint Online, Exchange Online, and OneDrive with focus on governance, security compliance, and performance optimization.
Technical Support & Troubleshooting
Expert L3 support for Microsoft Teams and Exchange, handling escalations, incident resolution, and proactive health monitoring across hybrid cloud environments.
Governance & Compliance
Implementation of access controls, audit logging, permission management, and lifecycle management ensuring security compliance across Microsoft 365 services.
SharePoint Online Management
Configuration of SharePoint Online permissions, guest access, external sharing, content migration via ShareGate, and site transitions.
Teams Administration
Management of Teams user policies, Direct Routing, conferencing, voice configurations, and user lifecycle through structured change control.
Technical Documentation
Development of governance documentation, best practices, and knowledge-sharing materials to support collaborative improvements across Microsoft 365.
Diagnostic Tools Proficiency
Utilization of specialized tools including Snooper, Fiddler, Network Monitor, and ProcMon to investigate service failures and resolve application issues.
Experience
Professional experience5 - 10 years
Freelancer since2018
Languages
EnglishFluent
Project history
Microsoft 365 Support & Administration: Managing Teams user policies, providing L3 support, handling SharePoint Online guest access, performing content migration via ShareGate, and running health checks for Teams and SharePoint.
Teams & Exchange Administrator: Configuring Direct Routing and conferencing, managing Teams user lifecycle, delivering L3 support, performing L2 maintenance for Exchange Online, and conducting daily health checks.
Acted as liaison between onshore stakeholders and offshore support teams, provided expert support for SharePoint Online, Teams, and OneDrive, developed governance and best practices across Microsoft 365.